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Tenpin - Glasgow Reviews 

179
TrustScore 4 out of 5

4.1

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... See more

Company replied

Rated 5 out of 5 stars

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... See more

Company replied

Rated 2 out of 5 stars

The bowling venue and experience was excellent. However, the food was horrible as it was covered in grease. Rustler burgers are nicer than the burgers served here. The staff were also passive aggressi... See more

Company replied

Rated 3 out of 5 stars

Extremely busy with not enough trained staff to assist. One staff member should be recognised for his hard work and effort to get things back on track, resolve issues, etc. queues quickly formed - wou... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

179 reviews

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4.1

All reviews

(179)

10,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fun day out

Very well organises lots of fun
Plenty of parking available good food and drink options.

11 April 2026
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Reply from Tenpin - Glasgow

Hi Elizabeth,

Thank you for your fantastic 5* review at Tenpin Glasgow! It's lovely to hear you've had such an amazing time whilst on your recent visit to us. We are delighted you found there to be plenty of parking at the venue and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 3 out of 5 stars

Don’t arrive early as requested!

Great fun with friends and family. Only thing ……we booked a slot for 2pm, we were asked to arrive 15mins before, which we did, got to the counter only to be told we were too early. We had to rejoin an extensively long queue! Why arrive early??

4 April 2026
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Reply from Tenpin - Glasgow

Hi Paul. Thank you for rating Tenpin Glasgow 3*! We are sorry to hear you were advised you were too early on your visit. We recommend customers attend 15 minutes before to check in, so we do apologise for any inconvenience/confusion caused! We will be sure to pass this feedback on for future improvements. Best wishes, Jade

Rated 5 out of 5 stars

Great Day out

Great values for money great staff great family day out

8 April 2026
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Reply from Tenpin - Glasgow

Hello Janice, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a wonderful time with us and found us great value for money. We do hope to see you all again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Good fun lovely how you had your own…

Good fun lovely how you had your own booth

4 April 2026
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Reply from Tenpin - Glasgow

Hi there, thank you so much for rating Tenpin Glashow 5*! We're pleased to hear you had good fun and enjoyed having your own booth! We can't wait to see you again soon. Best wishes, Jade

Rated 5 out of 5 stars

Me and my son had an amazing time

Me and my son had an amazing time

8 April 2026
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Reply from Tenpin - Glasgow

Hi there. Thank you for rating Tenpin Glasgow 5*! We're so pleased to hear you had an amazing time with your son! We hope to see you both again soon for another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Good service

Good service, food and was clean and tidy

8 April 2026
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Reply from Tenpin - Glasgow

Hi Martin, thank you so much for the excellent 5* review of Tenpin Glasgow! We are really pleased to hear you received good service, enjoyed the food and found the venue clean and tidy. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Rated 5 out of 5 stars

Staff very friendly helpful and fixed…

Staff very friendly helpful and fixed oyr problem without any problem

8 April 2026
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Reply from Tenpin - Glasgow

Hey Lisa, thank you so much for the lovely 5* rating of Tenpin Glasgow. It's great to hear you had a good time and that the team were able to resolve the issues you faced efficiently. We appreciate your positive feedback!
Take care,
Kirsty

Rated 5 out of 5 stars

Great fun

Easy to book online
Friendly, helpful staff

7 April 2026
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Reply from Tenpin - Glasgow

Hi there, thank you so much for the excellent 5* review of Tenpin Glasgow! We are really pleased to hear you had a great visit and found our booking process easy. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Rated 4 out of 5 stars

Overall a good experience

Bowling was really fun, easy to use the touch screen to control the settings and the place was tidy with employees clearing away glasses once empty. However, could do with more of a variety of bowling balls weights per lane as we had 5 of the same heavy weight.

The arcade had a variety of games however, a few were broken and we didn’t receive our coins back after they were reported and fixed.

6 April 2026
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Reply from Tenpin - Glasgow

Hello Chloe, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Glasgow. We are so pleased to hear that you had a great time bowling with us. We will pass your comments on regarding the arcade games. So, that we can aim for that final star from you. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars
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Reply from Tenpin - Glasgow

Hi Iain, thank you so much for the brilliant 4* review of Tenpin Glasgow! We are delighted you had such a fun day with your children and we can't wait to see you all again soon! Best wishes - Mel

Rated 5 out of 5 stars

Good time bowling with family

Good time bowling with family. Staff were great, the kids enjoyed the bowling and their meal there too.

8 April 2026
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Reply from Tenpin - Glasgow

Hello, thank you very much for the wonderful 5* review of Tenpin Glasgow! We are so pleased you had such an enjoyable visit and we very much look forward to welcoming you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Got onto our lane at time booked

Got onto our lane at time booked, really easy to set up names etc and kids loved being able to take photos. Enjoyed the game. Staff were lovely, especially helping my son to use his bank card for first time. Snacks are a tad overpriced but think we have all come to accept that. Overall great experience.

8 April 2026
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Reply from Tenpin - Glasgow

Hello, what a fabulous 5* review of Tenpin Glasgow! We are really happy to see you had such a great time and everything ran smoothly with the help from our fantastic team! We hope this means you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel

Rated 5 out of 5 stars

Tenpin 10/10

Was absolutely beautiful. I frequently go to the Tenpin at Fountain Park Edinburgh but my first time at Tenpin, Braehead was absolutely nice. Wonderful experience. Made a lot of videos playing pool and even got to play with strangers. A place I’ll go again and again and again.

6 April 2026
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Reply from Tenpin - Glasgow

Hi Oluwole, thank you for leaving Tenpin Glasgow a fantastic 5* rating! We're happy to hear that you had such a wonderful experience at our Braehead location! It's great to know you enjoyed playing pool and meeting new people. We appreciate your positive feedback and look forward to welcoming you back again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Fabulous Tuesday afternoon spent at Tenpin

The staff and atmosphere are second to none - we had a great afternoon for our daughter’s birthday. We’ll be back again!

31 March 2026
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Reply from Tenpin - Glasgow

Hi there, thank you for leaving Tenpin Glasgow a lovely 5* rating and review! We're so happy to hear that you had a great afternoon celebrating your daughter's birthday with us! It's wonderful that you enjoyed the staff and atmosphere. Thanks for your positive feedback and we look forward to your next visit! Best wishes - Rosie

Rated 1 out of 5 stars

Busy night so could be down to that but…

Busy night so could be down to that but drinks took 25 mins to come to our table, food 45 mins, payed for 2 hours and got rushed off after the first hour

1 April 2026
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Reply from Tenpin - Glasgow

Hello, thank you for taking the time to leave a review of Tenpin Glasgow! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked and that there was a long wait for your food! You feedback is very important to us as this will allow us to ensure improvements are made where needed so thank you! We do hope you will still consider visiting us in the future and if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow' Best wishes - Mel

Rated 2 out of 5 stars

Meals did not come out to couple of…

Meals did not come out to couple of minutes before game finished, also asked for sauce for kids dinner and was told some1 would bring to us and didn’t!

1 April 2026
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Reply from Tenpin - Glasgow

Hi Michelle
We appreciate you taking the time to share your experience. We are sorry the meal timing and sauce request were not met. We'll review how we can improve our service. Best wishes - Clare

Rated 5 out of 5 stars

The bowling alley was clean

The bowling alley was clean, it functioned

1 April 2026
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Reply from Tenpin - Glasgow

Hey William, thank you for the 5* rating and review of Tenpin Glasgow. It's lovely to hear that you had a fun time bowling and that the venue was clean and ran smoothly. Thanks again for your positive feedback.
Take care,
Kirsty

Rated 3 out of 5 stars

The group on before us were running…

The group on before us were running late and this meant we were delayed in getting started. with a group of over 40 this was not idea. We also felt drinks were very expensive. Staff did what they could but it was just not ideal. Given we had booked in advance for 8pm I would have expected to be on the lanes for 8pm.

1 April 2026
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Reply from Tenpin - Glasgow

Hello, thank you for taking the time to leave a review of Tenpin Glasgow! We are very sorry to hear that your group was delayed and you found the drinks a little expensive! Your feedback is so important to us as this allows us to ensure improvements are met where needed! We do hope this will not put you off from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Brilliant venue and great atmosphere

Have a wonderful time with family great place to go

1 April 2026
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Reply from Tenpin - Glasgow

Hi kausar,

Thank you for your fantastic 5*review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

The kids really enjoyed it

The kids really enjoyed it. It was perfect—very easy to get there and leave.

1 April 2026
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Reply from Tenpin - Glasgow

Hi Summi, thank you for leaving Tenpin Glasgow an excellent 5* rating! We appreciate you taking the time to let us know how we did! We're so glad the kids had a great time and that our location was convenient for you. We can't wait to see you again soon! Best wishes - Rosie

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