It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... See more
Company replied
Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... See more
Company replied
We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... See more
Company replied
Company details
- #1 of 1 best companies in Bowling Alley
- #11 of 12 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
1 Grafton Gate East, MK9 1AH, Milton Keynes, United Kingdom
- 0333 034 6100
4.1
Great
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were very polite and…
The staff were very polite and engaging. We booked the bowl and burger for the kids. The food came out straight away, made me think how long it had been ready for, the burgers were very dry and two out of the five children couldn't eat them. The lanes are good, you can take a photo of each player to show when they bowl. Overall food value for money.
You could play on the arcades using cash or card without needing to load a games card, which is much better.
29 July 2026
Reply from Tenpin - Milton Keynes
Hi Sara, thank you for the 4* review of Tenpin Milton Keynes! We appreciate you taking the time to share your feedback. It's great to hear that our staff were polite and engaging, and that you enjoyed the arcade facilities. However, we are very sorry to hear that your food fell short of our usual high standard! We will certainly pass this on to the team for future improvements and we very much hope to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Milton Keynes
Hi Danielle, thank you very much for the fantastic 5* review of Tenpin Milton Keynes! We are thrilled the best time was had and our team were super friendly and venue clean and we can't wait to welcome you back again soon! Best wishes - Mel
It was too hot in the Milton Keynes…
It was too hot in the Milton Keynes venue, no air conditioning ( poor staff and customers)
29 July 2026
Reply from Tenpin - Milton Keynes
Hi Lisa, thank you for the 3* review for Tenpin Milton Keynes! We're sorry to hear that you found the venue too hot and we will ensure your feedback is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide
My daughter loved her party
My daughter loved her party, we had a great host and the kids loved the balloon modelling too!
26 July 2026
Reply from Tenpin - Milton Keynes
Hi Priya, thank you for the excellent 5* review for Tenpin Milton Keynes! We're delighted to hear that your daughter and friends enjoyed the birthday celebration and that the party host provided a great experience. We look forward to seeing you again soon! Best wishes - Adelaide
Lovely stafg
Excellent facilities. Staff lovely & helpful. Great bowling & pool.
Food fantastic for value. Great family night out.
27 July 2026
Reply from Tenpin - Milton Keynes
Hi Mitchell, what a brilliant 5* review of Tenpin Milton Keynes! We are thrilled you had the best time with us and we can't wait to see you again soon for another great family outing! Best wishes - Mel
Reply from Tenpin - Milton Keynes
Hello
Thanks for taking the time to leave us a review. We are pleased you found us welcoming and hope you had a great time bowling. hope to see you soon. Best wishes - Clare
I was a pleasurable experience taking…
I was a pleasurable experience taking my 3 grandchildren to Tenpin at Milton Keynes as the staff were all friendly and obliging and I was delighted to be able to park my car for free.
29 July 2026
Reply from Tenpin - Milton Keynes
Hi Mary
Thank you for your wonderful 5-star review! We are so pleased to hear you had such a pleasurable experience bringing your grandchildren to Tenpin and that you appreciated the friendly staff and free parking. We hope to welcome you all back again soon! Best wishes - Clare
Great fun
Great fun, good system. Good value. Shame there was no aircon, which made a small room very warm. Hence only 4 stars
29 July 2026
Reply from Tenpin - Milton Keynes
Hi David
We're so glad you had fun and found our system and value good! We appreciate your feedback about the air conditioning; we are looking into solutions for warmer rooms. Best wishes - Clare
A great time had by all
The bowling was good fun as usual, but this time we also took advantage of the cheap deal on karaoke. We did an hour for £20 for the 7 of us and it was great fun. We all had a thoroughly good time. If you're thinking of doing karaoke, it's probably worth going in with at least a list of 3 or 4 popular songs that you can quickly add to the playlist, which will then ensure that you can add new songs to the list with less urgency to try and avoid gaps where no song is playing. The staff were very helpful and booking it on the spur of the moment after bowling was simple. The room was clean and included done inflatable instruments to add to the playfulness of the karaoke.
23 July 2026
Reply from Tenpin - Milton Keynes
Hi John, thank you for your 5* review of Tenpin Milton Keynes! It's so nice to hear how much you enjoyed the bowling, karaoke and how helpful you found our staff. It's also good to know that the room was clean and we are so glad to hear that you enjoyed the addition of the inflatable instruments! We can't wait to welcome you back again shortly. Best wishes-Leila
We had booked the wrong time for karoke…
We had booked the wrong time for karoke but Peter was so kind enough to let us in. Thank you so much to both staff members who set up the karaoke and let us stay for the half an hour session!
29 July 2026
Reply from Tenpin - Milton Keynes
Hi Kyla, thank you for the excellent 5* review for Tenpin Milton Keynes! We're so pleased to hear that our team were able to resolve this for you and we will be sure to pass on your kind feedback. We hope to see you back again soon! Best wishes - Adelaide
Was very calm place place
Was very calm place place, most relaxing and staff friendly will definitely come again
22 July 2026
Reply from Tenpin - Milton Keynes
Hi Keith, thank you for the lovely 5* rating of Tenpin Milton Keynes. We are delighted to hear that you found the venue to be calm, relaxing and that staff were friendly. We will be sure to pass this fantastic feedback on to the team. We can't wait to welcome you again soon! Best wishes, Jade
Bowling trip with my 3 year old son
Friendly customer service, clean and tidy bowling lanes
22 July 2026
Reply from Tenpin - Milton Keynes
Hi Chloe, thank you so much for leaving such a brilliant 5* review of Tenpin Milton Keynes! It is great to hear you found our venue clean and team super friendly and we very much look forward to seeing you again soon! Best wishes - Mel
Reply from Tenpin - Milton Keynes
Hello James,
Thank you for taking the time to rate Tenpin Milton Keynes 5 stars. We are so pleased to hear that you enjoyed the great atmosphere, excellent facilities, and felt warmly welcomed during your visit. We hope to see you again soon! All the best ~ Laura
Drinks took a while to arrive at our…
Drinks took a while to arrive at our lane using the qr but friendly and kind staff
14 July 2026
Reply from Tenpin - Milton Keynes
Hi Jamie, thank you for the 3* review for Tenpin Milton Keynes! We're glad to hear that our team provided a friendly service, but we are sorry that there had been a delay for your drinks order to arrive. We will ensure your feedback is passed on for future improvements. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Milton Keynes
Hi there, thank you for your 5* review of Tenpin Milton Keynes! It's lovely to hear that you had such a great time. We can't wait to welcome you back again shortly. Best wishes-Leila
All ways such lovely helpful staff my…
All ways such lovely helpful staff my kids love it there
14 July 2026
Reply from Tenpin - Milton Keynes
Hi Victoria, thank you for your 5* review of Tenpin Milton Keynes! It's lovely to hear how helpful you found our staff and how much your children love coming to Tenpin! See you again soon. Best wishes-Leila
Claw machine beyond rigged, robbery
The drinks were nice, the bowling was fun too. The arcade ruined the night though. The claw machines are the most rigged ones ive ever seen. I easily sank £100 into one and didnt even get one plushie for my little boy. It was such a disappointment, it wasnt even a big or expensive plushie, i would have expected the claw to grip harder after £20 but it didnt and I feel like i failed him as a father and got ripped off in the process. A bad end to what could have been a great evening...
7 July 2026
Reply from Tenpin - Milton Keynes
Hi Gio, thank you for taking the time to leave a review of Tenpin Milton Keynes. We appreciate your honest feedback and we're sorry for any disappointment caused during your recent visit. We will ensure this is passed on to the correct team for future improvements.
Take care,
Kirsty
I will put into a complaint
I will put into a complaint. I do not want to review as I would not want my negative comments published without the venue having an opportunity to review and rectify for future birthday parties.
4 July 2026
Reply from Tenpin - Milton Keynes
Hell Tracy,
Thank you for taking the time to rate Tenpin Milton Keynes 2 stars. We appreciate you bringing your concerns to our attention. We understand your desire for us to have an opportunity to address issues before they are made public. We are committed to reviewing and rectifying any shortcomings to improve our future birthday party experiences. Please email your experience to customer.feedback@tenpin.co.uk
We look forward to the opportunity to address your issues.
All the best ~ Laura
Good customer service.Had a positive…
Good customer service.Had a positive experience from Start to Finish..
27 June 2026
Reply from Tenpin - Milton Keynes
Hi there, thank you for the lovely 5* rating of Tenpin Milton Keynes. We are delighted to hear that you had a positive experience and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
Great place
Great place, easy to get to and park, lanes are nice and private seating which is a plus. Drinks service is brilliant, also pool tables are good and the arcades are good but prizes need to be alot better.
1 July 2026
Reply from Tenpin - Milton Keynes
Hi James
Thank you for your fantastic 5-star rating! We're so pleased to hear you enjoyed the convenient location, private seating, and our drinks service. We appreciate your feedback regarding the arcade prizes and will certainly pass it on for consideration. Best wishes - Clare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.