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Tenpin - Milton Keynes Reviews 

204
TrustScore 4 out of 5

4.1

1 Grafton Gate East, MK9 1AH Milton Keynes, GB


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See what reviewers are saying

Rated 3 out of 5 stars

It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... See more

Company replied

Rated 5 out of 5 stars

The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... See more

Company replied

Rated 5 out of 5 stars

Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... See more

Company replied

Rated 5 out of 5 stars

We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 1 Grafton Gate East, MK9 1AH, Milton Keynes, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

204 reviews

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4.1

All reviews

(204)

11,505 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

An Enjoyable Experience

We enjoyed the place. Staff were very helpful and we will return.

27 June 2026
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Reply from Tenpin - Milton Keynes

Hi Michael, thank you so much for your 4* review of Tenpin Milton Keynes! It's great that you found your visit enjoyable and that the staff were helpful. We look forward to your return! Best wishes-Leila

Rated 3 out of 5 stars

Food and drink quality was poor

Food and drink quality was poor. Arcade machines kept taking money and when queried was told a member of staff would be over and never arrived. Used to be great but wouldn't book again for the price.

1 July 2026
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Reply from Tenpin - Milton Keynes

Hi Dale, thank you for your 3* review of Tenpin Milton Keynes! We are sorry for any disappointment caused at your recent visit! Please be assured all of your feedback will be passed to the relevant team to allow improvements to be put in place. Once again, we are sorry for any disappointment caused. Best wishes, Jade

Rated 2 out of 5 stars

Was dirty & rude experience

Was dirty, slow service taking 20 minutes to get a drink to your lane and food taking 30-40 minutes and luke warm and dry upon arrival.

Staff were friendly other than a lady on a lane next to some teenagers celebrating a birthday (4 of them 14) who told them shes an off duty employee. The kids threw two balls down the lane instead of 1 and the way this lady spoke to them and threatened them with management was appauling. She spoke to them rudely and i witnessed this myself. She was on lane 15 about 4.30pm and if this is how your staff member represent the company off duty then i wont be returning.

1 July 2026
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Reply from Tenpin - Milton Keynes

Hello, thank you for taking the time to leave a review of Tenpin Milton Keynes! We are very sorry to hear that your experience was not as enjoyable as we would have liked! Your feedback is very important to us so please be assured all will be passed onto the correct team. In the meantime, we would like to look into this further for you and so please can you email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Milton Keynes' Best wishes - Mel

Rated 5 out of 5 stars

Great venue

Great venue

1 July 2026
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Reply from Tenpin - Milton Keynes

Hello Leighton,
Thank you for taking the time to rate Tenpin Milton Keynes 5 stars. We are delighted to hear that you found the venue great. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 3 out of 5 stars

One of the hottest days of the year and…

One of the hottest days of the year and there was no air conditioning

26 June 2026
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Reply from Tenpin - Milton Keynes

Hello, thank you for taking the time to leave a review of Tenpin Milton Keynes! We are very sorry to hear that you found the venue too hot during your last visit. Our Milton Keynes venue has air conditioning in the main area and so please be assured all of your feedback will be passed to the relevant team so this can be looked into! We do hope this will not put you off from visiting us in the future and we can't wait to welcome you back! Best wishes - Mel

Rated 5 out of 5 stars
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Reply from Tenpin - Milton Keynes

Hi Maria, what a fabulous 5* review of Tenpin Milton Keynes! We are thrilled you had the best time and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel

Rated 3 out of 5 stars

Great gaming experience but not a place to eat.

Bowling experience was fun. The lanes were ready at the mentioned time and were clean. We were not happy with the provided food. It was a big order for adults & The chicken wings were over fried and felt almost closed to burnt. The burgers ordered were too dry and the fries were mild hot and soggy. Very dissatisfied with the food experience and ended up throwing some part of food away which was very disheartening especially during such expensive times.

20 June 2026
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Reply from Tenpin - Milton Keynes

Hi Nambiar
We appreciate your feedback regarding your recent visit. We are glad you enjoyed the bowling, but we are truly sorry the food did not meet expectations. We are addressing the issues with the chicken wings, burgers, and fries with our kitchen team to prevent similar occurrences. Hope to see you again soon. Best wishes - Clare

Rated 5 out of 5 stars

Great day out for father’s day with my…

Great day out for father’s day with my rather big family. Good atmosphere and great food and drinks top day out.

24 June 2026
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Reply from Tenpin - Milton Keynes

Hi Paul, thank you for the 5* review for Tenpin Milton Keynes! We're delighted to hear that you had a great time with your family to celebrate father's day and that you enjoyed the atmosphere, food and drinks. We look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Overall good experience

It felt very noisy walking in, but once I was in my bowling lane it was absolutely fine. Good value for money if you get an offer. The games did feel short though! I liked the booths, it felt private and my personal belongings felt safe.

24 June 2026
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Reply from Tenpin - Milton Keynes

Hello MissSara Pestell,
Thank you for taking the time to rate Tenpin Milton Keynes 4 stars. We appreciate your feedback! We're glad you enjoyed the private booths and felt your belongings were safe. We'll consider your comments about game length. We hope that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

We had a great time with our relatives…

We had a great time with our relatives it was good fun and will visit again next year when we are in Milton Keynes

24 June 2026
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Reply from Tenpin - Milton Keynes

Hello, what a wonderful 5* review of Tenpin Milton Keynes! We are so pleased you had a great visit with your family and we can't wait to see you all again soon! Best wishes - Mel

Rated 4 out of 5 stars

School trip

Allowed us to switch laser tag to bowling due to low numbers.
Food could be better value

17 June 2026
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Reply from Tenpin - Milton Keynes

Hi Sarah, thank you for the 4* rating of Tenpin Milton Keynes. We're pleased to hear you had a good time and that the team were able to accommodate some changes. Your feedback is important to us and we will ensure this is passed on to the correct team. Hope to see you again soon!
Take care,
Kirsty

Rated 3 out of 5 stars

Always a good service when we go here.

Always a good service when we go here.
This time was ok but lady at booking was a bit moody as I had to make 2 seperate bookings 1 for 1 child and 1 adult and 1 for another adult , when I asked about putting us all on the same lane she still proceeded to put us on seperate lanes when i asked to rectify it she got all moody and then called the manager over to sort .

3 June 2026
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Reply from Tenpin - Milton Keynes

Hi there
We appreciate your feedback regarding your recent visit. We are concerned to hear about the booking issue and the interaction with our team member. We are reviewing this internally to ensure better service. Hope to see you soon. Best wishes - Clare

Rated 4 out of 5 stars

Easy to book

Easy to book. Turn up be allocated lane(s) then go and bowl. Easy to add names.
Just not used to scores not being above the lane.
Seating area felt a little closed in.

17 June 2026
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Reply from Tenpin - Milton Keynes

Hi Andrew, thank you for taking the time to leave a 4* rating and review of Tenpin Milton Keynes. We appreciate your honest feedback and we will ensure your comments are passed to the correct teams. We are pleased that despite this, you found it easy to book and easy to add the names. We hope to see you again soon! Best wishes, Jade

Rated 3 out of 5 stars

We loved the bowling as usual but it…

We loved the bowling as usual but it was the first time we got food and in all honesty it wasn’t the best. Pizza was way to thin tasted like cheese on toast, fries were nice, but the burger wasn’t. Other than that we had a lovely time

17 June 2026
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Reply from Tenpin - Milton Keynes

Hi Cailey. Thank you for taking the time to leave us a review for our Milton Keynes Tenpin location. We're pleased to hear that you loved the bowling. However, It is disappointing to hear that you did not enjoy the food, we appreciate your feedback regarding this and always recommend speaking to the team on site if there are any issues. Best wishes, Jade.

Rated 5 out of 5 stars

Had a great experience

Had a great experience, Josh was great and really helpful.

25 March 2026
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Reply from Tenpin - Milton Keynes

Hello there, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

My go to place!!!Child friendly and…

My go to place!!!Child friendly and just amaizing.

17 June 2026
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Reply from Tenpin - Milton Keynes

Hi John, thank you for leaving Tenpin Milton Keynes a fantastic 5* rating! We're so glad you enjoyed your experience and found us child-friendly. Thank you for your amazing feedback! We look forward to welcoming you back soon! Best wishes - Rosie

Rated 5 out of 5 stars

Amazing

Amazing. Just the perfect day out with your loved ones.

6 May 2026
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Reply from Tenpin - Milton Keynes

Hi Teodora, thank you for the lovely 5* rating of Tenpin Milton Keynes. We're so thrilled to hear you had an amazing time and you had the perfect day. Hope to see you again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Every time we visit the staff are so…

Every time we visit the staff are so incredibly welcoming, upbeat and friendly.

10 June 2026
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Reply from Tenpin - Milton Keynes

Hi Lydia,

Thank you for your lovely 5* review at Tenpin Milton Keynes! We are delighted you've had such a lovely time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Sir Review of Tenpin

Cody great and all staff friendly and helpful.
I do detest the strings on the bowling pins though. And the seating area is so unsociable - a bench facing screens - what have we become.

10 June 2026
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Reply from Tenpin - Milton Keynes

Hi there, thank you for leaving Tenpin Milton Keynes a fab 4* rating. We are very pleased that our staff had a positive impact on your visit, but we are sorry to hear you don't like the way our pins are and that the seating area feels unsociable. We really appreciate your feedback and will pass this on to the team for future improvements. We hope to welcome you back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

Thanks we had a great time

Thanks we had a great time

10 June 2026
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Reply from Tenpin - Milton Keynes

Hi there, thank you for leaving Tenpin Milton Keynes an excellent 5* rating. We are thrilled that you had a great time with us and we hope to welcome you back again soon! Best wishes - Kaylee

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