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Tenpin - Nottingham Reviews 

192
TrustScore 4.5 out of 5

4.3

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.

Company replied

Rated 5 out of 5 stars

Hubby and I took two grandchildren aged 8 and 10. Had a package with food included. Good fast service, food brought directly to our lane for ease. Hadn’t been bowling in years. Impressed by all t... See more

Company replied

Rated 5 out of 5 stars

The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... See more

Company replied

Rated 1 out of 5 stars

Will admit our group did turn up a bit late however I double checked with the staff if we would get our full two hours and they said we would. People were also in our room during our booked time but s... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

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4.3

All reviews

(192)

10,503 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kids loved it and the whole of your…

Kids loved it and the whole of your team made the experience well worth the money thank you

20 August 2026
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Reply from Tenpin - Nottingham

Hi Ann,

Thank you for your fantastic 5* review at Tenpin Nottingham! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Friendly staff

Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.

20 August 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Maria, thank you for leaving a 4* review of Tenpin Nottingham! We're pleased to hear that you found our staff so friendly and efficient and that the booking process was nice and simple. We also appreciate your feedback about the wait times for food and we will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Bowled over

The lane was ready when we arrived. Plenty of different size bowling balls for our family. No issues.

20 August 2026
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Reply from Tenpin - Nottingham

Hi Phil, thank you for your 5* review of Tenpin Nottingham! It's wonderful to hear that your lane was available straight away and that you found a wide selection of bowling balls. No issues is a win for us! We look forward to welcoming you back again soon! Best wishes-Leila

Rated 5 out of 5 stars

Hubby and I took two grandchildren aged…

Hubby and I took two grandchildren aged 8 and 10. Had a package with food included. Good fast service, food brought directly to our lane for ease.

Hadn’t been bowling in years. Impressed by all the updates. Fun family afteroon out.

20 August 2026
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Reply from Tenpin - Nottingham

Hi Sandra, thank you for your 5* review of Tenpin Nottingham! It's lovely to hear all the best parts of your recent visit and we're so glad that you had such a great time. We can't wait to welcome you back again shortly! Best wishes-Leila

Rated 2 out of 5 stars

Toilets stink and feel unhygienic

Toilets stink and feel unhygienic

20 August 2026
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Reply from Tenpin - Nottingham

Hi Josh, thank you for leaving a review of Tenpin Nottingham. We are very sorry that the hygiene levels of the toilets were not of an appropriate standard. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Nottingham' for somebody to get back to you regarding this. Best wishes-Leila

Rated 1 out of 5 stars

Very expensive and whilst there sae an…

Very expensive and whilst there sae an offer for meals free if you booked 2 games which we did enquired with staff who were very unprofessional and not very helpful just said its not available in school holidays it has ts and cs with it

12 August 2026
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Reply from Tenpin - Nottingham

Hello there, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your recent visit was not as enjoyable as we would have hoped. If you would like to discuss this further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great place to bring the kids

Great place it’s had a renovation so looks so clean and tidy, great service when drinks ordered

12 August 2026
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Reply from Tenpin - Nottingham

Hello, Thank you for taking your time to leave us an incredible 5* review. We are so pleased to hear that you like our recent changes in our Tenpin in Nottingham. We are pleased that you found our customer service excellent too. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Nice and entertaining place

Nice and entertaining place

12 August 2026
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Reply from Tenpin - Nottingham

Hello Hossam, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear you enjoyed your recent visit to our Tenpin at Nottingham. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, easy access, great atmosphere.

17 June 2026
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Reply from Tenpin - Nottingham

Hi John, thank you for the 5* review for Tenpin Nottingham! We're so pleased to hear that you enjoyed the atmosphere and the service from our team. We can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Staff were supurb clean surroundings…

Staff were supurb clean surroundings nothing was too much trouble will be back

12 August 2026
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Reply from Tenpin - Nottingham

Hello Mrs Julie Gosling,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We are so pleased you enjoyed your visit and found our team superb and our surroundings clean. We appreciate your kind words and look forward to welcoming you back again soon! All the best ~ Laura

Rated 5 out of 5 stars

Helpful staff

Helpful staff, easy to use screens. Clean and tidy.

12 August 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello CF,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so glad to hear that you found our team helpful, our screens easy to use, and our venue clean and tidy. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

Excellent

Came on a Tuesday to do an escape room and bowling. Excellent service from Oliver our escape room host he explained everything clearly. Had a bite to eat after food was what you would expect for fast food ,staff were friendly and helpful. Bowling lanes and balls all in good order. Finished the day with a trip in tve arcade which had a good range of games, you bought a game card to use and loaded it with as much as you want to spend this was transffered into credits to spend on games. I thought it was very good value for money. Overall had a fabulous time. Whole family loved it. Would definitely come again

11 August 2026
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Reply from Tenpin - Nottingham

Hello Sarah,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so pleased to hear that you had a fabulous time with your family, enjoying the escape room, bowling, and arcade. We're especially glad that our team provided excellent service. We look forward to welcoming you back again soon! All the best ~ Laura

Rated 5 out of 5 stars

Great place for my nephew and niece to…

Great place for my nephew and niece to play. Did bowling and arcade. The manager was great and moved us from lane 1 when there were works going on just near there and then helped us with the arcade play card too. Very helpful and friendly staff.

12 August 2026
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Reply from Tenpin - Nottingham

Hello Carly,
Thank you for taking the time to rate Tenpin Notthingham 5 stars. We're so happy to hear that your nephew and niece had a great time bowling and in the arcade. It's wonderful to know that our team was able to assist you with the lane change and arcade card, making your visit enjoyable. We appreciate your kind words about our helpful and friendly staff. We hope to see you all again soon! All the best ~ Laura

Rated 4 out of 5 stars

All happy with the experience

All happy with the experience. Boys want a rematch since dad whipped them.

6 August 2026
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Reply from Tenpin - Nottingham

Hi Bjorn, thank you so much for leaving a 4* review of Tenpin Nottingham! We're so glad you had a great experience and we hope the boys get their rematch soon! Best wishes - Mel

Rated 5 out of 5 stars

First time we've been in a while and…

First time we've been in a while and didn't even know they had a refurbishment. It looks great and we always have fun there. Staff are lovely and friendly and the service is great

6 August 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello Diana, Thank you for taking your time to leave us a great 5* review! We are really pleased to hear that you had a great time at our Tenpin in Nottingham. We will pass your positive words onto our team. We can't wait to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

East to book

East to book , easy to check in , helpful staff and great experience .

6 August 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Julie
Thank you for your fantastic 5-star review! We're so happy to hear that you found the booking and check-in process straightforward, and that our team was helpful, contributing to a great overall experience. We hope to see you again soon! Best wishes - Clare

Rated 5 out of 5 stars

The place feels much more spacious…

The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which makes the whole place feel more open and welcoming.

6 August 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello
Thank you for your wonderful 5-star review! We're so pleased to hear that you appreciate the recent renovations and find the space more open and welcoming. It's great to know you noticed the cleaner seating areas too! Best wishes - Clare

Rated 5 out of 5 stars

It was really nice

It was really nice, plenty of room to move around. The pizza & chips were lovely. Everybody was approachable & friendly Easy wheelchair access

29 July 2026
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Reply from Tenpin - Nottingham

Hi Naomi, what a fabulous 5* review of Tenpin Nottingham! We are so pleased you had the best time and enjoyed some of the fab food we have on offer! We are also really pleased to hear you found the venue really accessible and and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

10 out of 10

Tenpin is fantastic if you fancy somewhere to go bowling. There's no hassle. Its easy to book in, find your lane and crack on. I take my kids quite often. When entering your names on the touchscreen, you can choose whether or not you want the bumpers on. If you dont have the desired ball you want on your lane, there's racks of different balls to use. It's bang on, simplistic and has a nice atmosphere. I would recommend tenpin to anyone wanting to go out bowling.

29 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Jonathan
Thank you for taking the time to share your wonderful 5-star review! We are so pleased to hear that you find our bowling experience hassle-free and enjoyable for you and your kids. It's great to know you appreciate the ease of booking, finding your lane, and the availability of different bowling balls. We're delighted you enjoy the atmosphere and would recommend us to others. We look forward to welcoming you back again soon! Best wishes - Clare

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