Staff was very helpful, enjoyed our games thanks . Only one thing was quite upsetting,we asked for an announcement over the radio to wish my daughter a happy birthday but couldn't hear it properly be... See more
Company replied
Location
Switch locationClifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to peo... See more
Company replied
Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... See more
Company replied
Overall a great experience, we booked for a party. Communications could have been a little better - we were told what lane we were to play on and confirmed our food order but after then it felt... See more
Company replied
Company details
- #1 of 1 best companies in Bowling Alley
- #9 of 10 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom
- 0333 034 6100
4.3
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The birthday party was amazing
The birthday party was amazing. The kids loved it and it was great value for money
28 June 2026
Reply from Tenpin - Nottingham
Hi Sarah thank you so much for this amazing 5* review of Tenpin Nottingham! We are delighted that the birthday party was amazing and that the kids loved it! We appreciate your comments on our pricing too. We can't wait to welcome you back soon! Best wishes, Jade
Reply from Tenpin - Nottingham
Hi Simon
We are pleased to hear that you had a great night out. thank you for the feedback and the wonderful 5* rating. We hope to see you back soon. Best wishes - Clare
Staff was very helpful
Staff was very helpful, enjoyed our games thanks . Only one thing was quite upsetting,we asked for an announcement over the radio to wish my daughter a happy birthday but couldn't hear it properly because the music was more louder
17 June 2026
Reply from Tenpin - Nottingham
Hi Stanley
We are happy you enjoyed your games and found our staff helpful. We are sorry the birthday announcement was difficult to hear. We will address the music volume to ensure announcements are clear in the future. Hope to see you soon. Best wishes - Clare
The staff and service they provided was…
The staff and service they provided was really amazing. Really helpful.
We always have a great time bowling here.
12 June 2026
Reply from Tenpin - Nottingham
Hi Paul, thank you for leaving Tenpin Nottingham a fantastic 5* rating! We're so glad to hear you consistently have a great time bowling with us and appreciate your kind words about our staff. We look forward to seeing you again soon! Best wishes - Rosie
Reply from Tenpin - Nottingham
Hi there,
Thank you for your lovely 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Easy to book
Easy to book, great atmosphere and great service. Our youth group thoroughly enjoyed their evening.
10 June 2026
Reply from Tenpin - Nottingham
Hi Stephanie, thank you so much for the brilliant 5* review of Tenpin Nottingham! We are thrilled you had such a great time, found our booking process easy and enjoyed the atmosphere and we can't wait to welcome you back again soon! Best wishes - Mel
Great price
Great price
Service was good
food came out in a timely manner
What would make it even better is if you could include a soft drink with the meal
3 June 2026
Reply from Tenpin - Nottingham
Hi Saj
We're so glad you enjoyed your meal and our timely service! We appreciate your suggestion about including a soft drink. Thank you for your feedback! Best wishes - Clare
Paid for an hours bowling and only got…
Paid for an hours bowling and only got 45 minutes.
3 June 2026
Reply from Tenpin - Nottingham
Hi Chris
We appreciate your feedback. We are sorry to hear you only had 45 minutes of play time during your visit. If you would like us to look into this, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" and we can reach out to you. Best wishes - Clare
Reply from Tenpin - Nottingham
Hi there,
Thank you for your amazing 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The manageress I think her name was…
The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to people is patronising and rude and I have written a formal complaint to head office, it’s also expensive 40 pounds for me and my son to play for 2 games and a frozen pizza? I won’t be returning due to the rudeness of people in charge. I think it was Anna was her name but I’m unsure
3 June 2026
Reply from Tenpin - Nottingham
Hi Paul, thank you for taking the time to review Tenpin Nottingham! We're sorry to hear that there had been issues with the service and the food during your visit. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon for a better experience! Best wishes - Adelaide
Absolutely chucking and awful venue
Member of staff called me stupid, the staff where so disrespectful towards us, tried to complain to people higher up but what a surprise no return call was ever made, no longer surprised why people go to discobowl in town half the price of tenpin and staff are so much more polite and there’s more stuff to do before and after bowling
3 June 2026
Reply from Tenpin - Nottingham
Hi Samantha, thank you for leaving feedback for Tenpin Nottingham. We are very sorry to hear your visit to us was not up to our usual high standards and that you haven't heard back from the team. If you would like to chase your complaint, please get back in touch with our team over the phone so we can chase this for you. Once again, we are very sorry to hear this and we hope you might consider visiting us again in the future. Best wishes - Kaylee
It was a Monday day time so pretty…
It was a Monday day time so pretty quiet, lane was ready on arrival, had pizza hotdog and chips which was good and hot, did arcade after bowling which was fun. Good trip out.
3 June 2026
Reply from Tenpin - Nottingham
Hi Keira, thank you for the fab 5* review for Tenpin Nottingham! We're delighted to hear that you had a fun visit, that you were able to quickly begin your bowling games, and that you enjoyed the food and activities. We look forward to seeing you again soon! Best wishes - Adelaide
Reply from Tenpin - Nottingham
Hi Sandra, thank you for rating Tenpin Nottingham 5*! We're so pleased to hear the booking process was easy and that your grandchildren enjoyed their game, drink and pizza! We can't wait to welcome you again soon. Best wishes, Jade
Reply from Tenpin - Nottingham
Hi Ken, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had a great time and loved the atmosphere and we can't wait to see you again soon! Best wishes - Mel
Great time out
We had a great time. Perfect place for a red hot day. Lovely and cool 😎. Half price Tuesday makes it an affordable place to go.
27 May 2026
Reply from Tenpin - Nottingham
Hi Katherine, thanks for leaving Tenpin Nottingham a lovely 5* rating and review! We're so glad you had a great time and found our place perfectly cool on a hot day! It's wonderful to hear you enjoyed our half-price Tuesday offer. Thank you for your excellent feedback! Best wishes - Rosie
Great pool tables and employees are…
Great pool tables and employees are happy to help when something goes wrong
27 May 2026
Reply from Tenpin - Nottingham
Hi Brandon
We're thrilled you enjoyed our pool tables and found our team helpful. Thank you for your kind words! Best wishes - Clare
A good and reasonably priced place to have some fun
The place was mostly empty so the service was very quick. We had two games with burgers and fries. The food was warm and tasty. We have done this before and will do it again. Afterwards, we had fun playing some of the machines as well. A good day was had by all.
22 May 2026
Reply from Tenpin - Nottingham
Hi Jo
We are so happy to hear you enjoyed your visit and that the food was tasty! We're glad you had fun with the machines too. We look forward to welcoming you back again soon! Best wishes - Clare
Drinks and food were very affordable…
Drinks and food were very affordable and so was the arcades which was great. However yesterday was around 30 degrees and there was no air conditioning which made it hard to enjoy the bowling especially with 2 young children who were becoming very agitated with the heat.
27 May 2026
Reply from Tenpin - Nottingham
Hi Marcus,
Thank you for your 2* review at Tenpin Nottingham! We are very sorry you've not had a great experience whilst on your latest visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon! Best wishes- Steph
Only one member of staff doing check in…
Only one member of staff doing check in - meant a significant delay. Otherwise a good experience but went very quickly
20 May 2026
Reply from Tenpin - Nottingham
Hi John, thank you for rating Tenpin Nottingham 4*! We're sorry to hear of the delay you experienced when you visited. However, we are glad to hear that it was a good experience overall. We hope to see you again soon. Best wishes, Jade
Reply from Tenpin - Nottingham
Hello, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had such an enjoyable visit and we really hope to see you again soon for some more bowling fun! Best wishes - Mel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.