Banner for Tenpin - Nottingham

Tenpin - Nottingham Reviews 

195
TrustScore 4.5 out of 5

4.3

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... See more

Company replied

Rated 4 out of 5 stars

Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.

Company replied

Rated 4 out of 5 stars

Staff friendly, helpful & welcoming. Game technology excellent - intuitive to use for a technophobe. To improve the balls could be cleaner (they felt a bit sticky).

Company replied

Rated 5 out of 5 stars

The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(195)

10,741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time we've been in a while and…

First time we've been in a while and didn't even know they had a refurbishment. It looks great and we always have fun there. Staff are lovely and friendly and the service is great

6 August 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello Diana, Thank you for taking your time to leave us a great 5* review! We are really pleased to hear that you had a great time at our Tenpin in Nottingham. We will pass your positive words onto our team. We can't wait to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

East to book

East to book , easy to check in , helpful staff and great experience .

6 August 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Julie
Thank you for your fantastic 5-star review! We're so happy to hear that you found the booking and check-in process straightforward, and that our team was helpful, contributing to a great overall experience. We hope to see you again soon! Best wishes - Clare

Rated 5 out of 5 stars

The place feels much more spacious…

The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which makes the whole place feel more open and welcoming.

6 August 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello
Thank you for your wonderful 5-star review! We're so pleased to hear that you appreciate the recent renovations and find the space more open and welcoming. It's great to know you noticed the cleaner seating areas too! Best wishes - Clare

Rated 5 out of 5 stars

It was really nice

It was really nice, plenty of room to move around. The pizza & chips were lovely. Everybody was approachable & friendly Easy wheelchair access

29 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Naomi, what a fabulous 5* review of Tenpin Nottingham! We are so pleased you had the best time and enjoyed some of the fab food we have on offer! We are also really pleased to hear you found the venue really accessible and and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

10 out of 10

Tenpin is fantastic if you fancy somewhere to go bowling. There's no hassle. Its easy to book in, find your lane and crack on. I take my kids quite often. When entering your names on the touchscreen, you can choose whether or not you want the bumpers on. If you dont have the desired ball you want on your lane, there's racks of different balls to use. It's bang on, simplistic and has a nice atmosphere. I would recommend tenpin to anyone wanting to go out bowling.

29 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Jonathan
Thank you for taking the time to share your wonderful 5-star review! We are so pleased to hear that you find our bowling experience hassle-free and enjoyable for you and your kids. It's great to know you appreciate the ease of booking, finding your lane, and the availability of different bowling balls. We're delighted you enjoy the atmosphere and would recommend us to others. We look forward to welcoming you back again soon! Best wishes - Clare

Rated 5 out of 5 stars

Staff were amazing and so friendly

Staff were amazing and so friendly

29 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Devantay
Thank you for taking the time to leave a wonderful 5-star review! We are so pleased to hear that our team provided such amazing and friendly service during your visit. We hope to welcome you back again very soon! Best wishes - Clare

Rated 5 out of 5 stars

Lovely afternoon with 3 generations…

Lovely afternoon with 3 generations bowling. Only two generations using bumpers

24 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi William
We're so happy to hear your family had a lovely afternoon bowling across three generations! We appreciate your kind words. Hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

Been updated

Been updated, a lot better and had a lovely time

23 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello Holly
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a lovely time and noticed the improvements. We hope to welcome you back again very soon! Best wishes - Clare

Rated 5 out of 5 stars

Great Value for Money

Great value for money! £6.50 each for one game of bowling and burger and chips each.
Friendly, helpful staff. Would definitely recommend and return.

27 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Pete
Thank you for your fantastic 5-star review! We're so happy to hear you found our offer to be great value and that our team was friendly and helpful. We look forward to welcoming you back again soon! Best wishes - Clare

Rated 4 out of 5 stars

Works outing good time had by all…

Works outing good time had by all staff very helpful and attentive great price definite value for money

29 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Felicity
Thank you for your fantastic 4-star review! We're so pleased to hear that your staff outing was a great success and that our team's attentiveness contributed to a good time. We're also glad you found it to be great value. We hope to welcome you back again soon! Best wishes - Clare

Rated 1 out of 5 stars

Very poor experience

Will admit our group did turn up a bit late however I double checked with the staff if we would get our full two hours and they said we would. People were also in our room during our booked time but staff did not remove the people from our room. Audio and music was very poor quality and kept cutting out. Very limited song choice aswell.

29 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hello Inayat
We are very sorry to hear of your recent experience. We are disappointed to hear that you did not receive your full two hours and that there were issues with the audio quality and song selection. If you would like to email the details of your visit to customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" our team can reach out to you directly. Best wishes - Clare

Rated 5 out of 5 stars

Impromptu visit

Only popped in for my son to use the arcade, in the midst of school trips and renovations the vibe from all the staff was excellent as ever. Easy yo find a table so I could work whilst my son played, table service, and not too cramped despite said renovations. Reasonable on prices but we only had a drink on this visit.

29 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Clare
What a lovely 5-star review! We are so pleased to hear that you and your son enjoyed your visit, especially with the ongoing renovations. It's fantastic that you found our staff to be excellent and that you could comfortably work while your son played. We hope to see you both again soon! Best wishes - Clare

Rated 2 out of 5 stars

Pins on strings are not for me

Firstly, the place was clean and, as not very busy, the service was quick whilst the lane was set up with a good selection of bowling balls. There's the two stars scored. However, the big gripes - They didn't have any bowling shoes in my size (10, hardly extreme) and the person serving seemed quite put out that I wanted to use bowling shoes. Secondly, £48 for two games for three people (including 2 teenagers) is very steep. And thirdly, the pins are on strings as opposed to free fall. I hate this and it's known that this suppresses pin fall by around 10%. Might be lower maintenance but it's just saving cost at the expense of customer enjoyment. I will not return for this reason alone, let alone the others.

19 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Andrew, thanks for leaving a rating and review for Tenpin Nottingham! We are sorry for any disappointment caused at your recent visit. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. Best wishes, Jade

Rated 4 out of 5 stars

Drinks were great and the bowling…

Drinks were great and the bowling itself was easy and fun. Downside was the amount of the photobooth but other than that it was a brilliant time.

22 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi there, thank you for your lovely 4* review of Tenpin Nottingham! We are so pleased you had a great time on your visit. However, we are sorry for any disappointment caused with the photobooth. Please be assured all of your feedback will be passed to the relevant team to allow improvements to be put in place. In the meantime, we hope you will visit us again soon in the future! Best wishes, Jade

Rated 5 out of 5 stars

Despite having a refurb on always a…

Despite having a refurb on always a delightful experience here. The beer was a bit off but the lady walking round sorted us out and replaced the beers. Always a lovely time

17 June 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Oli, thank you for the 5* rating of Tenpin Nottingham. We're pleased to hear you had a lovely time, despite a few issues you were faced with. Your feedback is important to us and we will pass this on. Hope to see you again soon!
Take care,
Kirsty

Rated 4 out of 5 stars

The arcade only takes pounds and 10ps…

The arcade only takes pounds and 10ps but everything good apart from that

6 May 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Ben, thank you for rating Tenpin Nottingham 4*! We're glad to hear you had a good time and will ensure we pass your feedback on. We hope to see you again soon! Best wishes, Jade

Rated 5 out of 5 stars

great…

Friendly staff flawless equipment great for our 5 year old grandson !
Check the different offers available
We booked online

7 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Pete, thank you for the 5* review for Tenpin Nottingham! We're so pleased to hear that you had a lovely visit with your grandson and that you enjoyed our fun activities and the service from our team. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Good venue

Good venue. Bowling experience without any issue.
Staff not always on hand to provide service for drinks and food but the orders were accurate and timely once placed.

17 June 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Chris, thank you for the 4* rating of Tenpin Nottingham. We appreciate your honest feedback and we're pleased to hear that your orders were accurate and timely once placed. We hope to see you again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Fantastic Activity

Easy booking and checking process. Attentive staff and quick response to all orders in the Lanes

7 July 2026
Tenpin - Nottingham logo

Reply from Tenpin - Nottingham

Hi Dean, thank you for the lovely 5* rating and review of Tenpin Nottingham. We are so pleased to hear that your booking and check-in process was easy, and that our staff were attentive and quick to respond. We hope to see you again soon!
Take care,
Kirsty

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look