We were able to get onto our lane fairly quickly and system was fairly easy to use. Only negative was the level hygiene as there used glasses left at lane and area had not been cleaned after previ... See more
Company replied

Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB
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We were able to get onto our lane fairly quickly and system was fairly easy to use. Only negative was the level hygiene as there used glasses left at lane and area had not been cleaned after previ... See more
Company replied
Staff at Rochdale branch were brilliant. Our karaoke booth has a fault but staff sorted it straight away offering us laser quest. We had also booked bowling and lunch deal for the kids. Really frien... See more
Company replied
Bowling was fun, arcades were good, food was mediocre at best and took ages, we had finished our game and then had to wait at least another 30 minutes for our food
Company replied
On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, United Kingdom
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Reply from Tenpin - Rochdale
So booked bowling and bough food when got there to find out no pizza bases left ok no problem then the lane broke on my sons turn and barriers stopped working to then wait 15 minutes to get moved to the next lane okay no problem all sorted but then to spend £30 in arcade and find out ticket machine was broken and my son could not cash his tickets I mean what was the point? -90 quid and a terrible experience

Reply from Tenpin - Rochdale
The friendless of the staff. Explaining how to set the game up and general politeness. Also had a problem with one side of the bumper was quickly fixed without issue.

Reply from Tenpin - Rochdale
Obviously we had a good time bowling but it was so dirty. When we arrived at our lane the last people were still there which is fine, but the mess they left behind that didn't get cleared up wasn't. The whole time we were there I didn't see a single person. Other lanes were in the same state too. Just wasn't fair to have to work around the mess. And the fact there were 5 plus people stood behind the bar just chatting made the whole experience even more annoying. Don't think ill be going back.

Reply from Tenpin - Rochdale
The new decor and layout is great! There was some school kids messing when we was there and the staff handled them well. All in all a nice family night out.

Reply from Tenpin - Rochdale
It was ok and facilities are good. I understand and appreciate renovations are being carried out, however the staff were not very helpful or active with service. We arrived,booked in easy enough and given our Lane number. Got to the lane and there were glasses, rubbish, food plates and mess. I had to ask for blue roll and spray. Not 1 member of staff offered to help which was very disappointing. There were plenty of staff available and it was not very busy. There was only 1 member of staff behind the bar too, which seemed to take a long time to get served!!

Reply from Tenpin - Rochdale
Had a fantastic time bowling with my partner. We played 3 games. The new bowling alley is much better.

Reply from Tenpin - Rochdale
We all loved it and easy prebook and pleasant staff

Reply from Tenpin - Rochdale
On arrival, reception were pleasant and helpful. The area was clean, even though the building was having alterations done.
Bowling area clean, and everything really straightforward to operate.
Went with our grandchildren during the half term break. We had a really good time, and a great experience. Would definitely recommend Tenpin good atmosphere

Reply from Tenpin - Rochdale
It’s a great place to take children during school holidays and all five of them loved it. However, there is clearly an issue with kids just arriving at the venue, with no intention of bowling, no adults with them. At one point there were around 10 children running around the place screaming, a couple of little ones were knocked over because of them. You need to have someone manning the doors and checking that bookings have been made. It’s not a place for feral kids to spend the day. Apart from that, the staff are lovely, and my gang had fun.

Reply from Tenpin - Rochdale
Great night, as always. Things have moved around slightly but still great atmosphere and lovely staff

Reply from Tenpin - Rochdale
Very good staff. Had a problem with the bowling lane. The problem was solved straight away.

Reply from Tenpin - Rochdale
Not sure why you’d ask for reviews during renovations. Major disruption due to that. The place was packed in spite of this. Loud, messy, can never find enough balls suitable for kids, having to hunt for ramps for them, not great. It’s time we ditched the Covid plastic barriers and created more comfortable seating and turned the heating on. Sign of the times. Don’t let Rochdale go.

Reply from Tenpin - Rochdale
No lane greeting. Had to grab the cleaning products from the bar area and clean sides ipad touch screen plus the lane separation screen cause there was drinks takeaway wrapping plus ketch up just everywhere. Not great when it was a family party do

Reply from Tenpin - Rochdale
Friendly place but music way too loud. We won’t be returning because of the music sorry

Reply from Tenpin - Rochdale

Reply from Tenpin - Rochdale
When we went to Rochdale for bowling,they are part way through renovations. This did impact on the visit. There are fewer lanes available. There are pool tables to the rear of the lanes (Don't know if this is going to be a permanent now. ) We found the venue to be cold. The staff were lovely, doing their best under the circumstances. We will wait a while before going back,hopefully when the renovations are completed.

Reply from Tenpin - Rochdale
I really enjoyed your bowling
For last week Harry Mae and
William

Reply from Tenpin - Rochdale
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