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Tenpin - Southport Reviews 

188
TrustScore 4.5 out of 5

4.3

Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB


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Rated 3 out of 5 stars

Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more

Company replied

Rated 4 out of 5 stars

We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... See more

Company replied

Rated 4 out of 5 stars

We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... See more

Company replied

Rated 5 out of 5 stars

Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.3

All reviews

(188)

11,588 reviews in the last 12 months

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Rated 5 out of 5 stars

Great family night out

Great family night out. My Grandkids loved it.

19 February 2026
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Reply from Tenpin - Southport

Hi Stephen
We're glad you had a wonderful family night and that your grandkids enjoyed their time. Thank you for sharing your positive experience with us! Best wishes - Clare

Rated 4 out of 5 stars

We had a fun family hour bowling would…

We had a fun family hour bowling would be better with two pizzas as one isn’t enough for 6

20 February 2026
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Reply from Tenpin - Southport

Hi Kate,
We're glad you had a fun family bowling hour! We appreciate your feedback about the pizza quantity for your group size, and we'll consider it. Hope to see you back soon. Best wishes - Clare

Rated 1 out of 5 stars

Bowling was fine but the toilets a a…

Bowling was fine but the toilets a a right mess, there was shit on the floor and one of the toilets was covered in shot and blocked. Not a chance them toilets are cleaned regularly. It’s put off visiting again.

26 February 2026
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Reply from Tenpin - Southport

Hello Richard,
Thank you for taking the time to rate Tenpin Southport 1 star. We appreciate your feedback. We're sorry to hear about the unacceptable state of the toilets during your visit. We will address this with our team to ensure cleanliness is improved. We hope that your next experience is the 5 star visit we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Easy to book

Easy to book, reception staff very helpful, food was good and the experience was great fun with our grandchildren

14 February 2026
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Reply from Tenpin - Southport

Hi Dawn, what a wonderful 5* review of Tenpin Southport! We are so happy to see such a good time was had and you found the booking process easy to use! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 4 out of 5 stars

slushie wasnt good

only bad thing was that the slushie was terrible, was just chunks of ice with syrup and wasnt enjoyable at all sadly

6 February 2026
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Reply from Tenpin - Southport

Hi Scarlett, thank you for the 4* review of Tenpin Southport! We are pleased to hear you enjoyed your visit, however, we are sorry to hear that your slushie was not up to our usual high standard! Your feedback is extremely important to us so please be assured we will pass this on for future improvements and we hope you will still visit us again soon! Best wishes - Mel

Rated 5 out of 5 stars

Fantastic family outing with a lot of…

Fantastic family outing with a lot of variety of activities bowling ...Lazer...arcades...pool tables...food..drinks...games...all you could need in one place and prices are great would definitely recommend to friends and family will defo be bk with my kids they loved it

23 January 2026
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Reply from Tenpin - Southport

Hi there, thanks for leaving a rating and review for Tenpin Southport! We're happy to hear that you and your family had such a fantastic time! It's great to know you enjoyed the variety of activities and found our prices great too! We appreciate your recommendation and look forward to welcoming you and your kids back again soon. Best wishes - Rosie

Rated 5 out of 5 stars

Every time we go we have a great…

Every time we go we have a great time.the staff are always friendly and helpful

8 February 2026
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Reply from Tenpin - Southport

Hey, thank you so much for rating Tenpin Southport a wonderful 5 stars! It's great to hear that you enjoy your experience with us and that the team leave a positive impact on your visit. We look forward to welcoming you back again.
Take care,
Kirsty

Rated 4 out of 5 stars

Delays to start time but enjoyable bowling

Booked for 4pm. Arrived few mins early as advised on email confirmation but we were told we would have to wait until 4.10 for the lane. We had a drink and waited until 4.10 but then we were told we had been changed to another lane and had to wait again for the people on it to finish their game. After a delay of a few more minutes we got onto our lane and enjoyed our game.

31 January 2026
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Reply from Tenpin - Southport

Hi Sarah
We appreciate you taking the time to share your experience. We're glad you enjoyed your game despite the initial delay accessing your lane. We regret that the lane wasn't ready at your scheduled time and for the change. We'll review our booking process to improve our service. Best wishes - Clare

Rated 5 out of 5 stars
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Reply from Tenpin - Southport

Hello, Thank you for taking your time to leave us an amazing 5* review! We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great

Got exactly what we wanted.

29 January 2026
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Reply from Tenpin - Southport

Hello Tom,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are delighted with this rating and that your visit was great. We look forward to welcoming you back again soon for another memorable visit. All the best ~ Laura

Rated 5 out of 5 stars

Great afternoon full of atmosphere

Great afternoon full of atmosphere. Well worth a visit

1 February 2026
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Reply from Tenpin - Southport

Hi Anne, thank you for the 5* rating of Tenpin Southport. We are thrilled to hear you had a great afternoon full of fun! Hope to see you again soon for another 5* experience.
Take care,
Kirsty

Rated 5 out of 5 stars

Was ok seating area a bit tight compared to other ten pin sites

Was ok lanes where a bit tight compared to other ten pin sites

31 January 2026
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Reply from Tenpin - Southport

Hi, thank you for the brilliant 5* rating of Tenpin Southport. We hope you had a fun time during your recent visit. Your feedback is important to us and we will pass your comments on to the correct team for future improvements.
Take care,
Kirsty

Rated 4 out of 5 stars

Was good fun place to visit

Was good fun place to visit

28 January 2026
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Reply from Tenpin - Southport

Hey Paul, thank you for the 4* rating of Tenpin Southport. It's lovely to hear you had good fun during your recent visit. We do hope to see you back again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Bowling

Great everything you’d want

25 January 2026
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Reply from Tenpin - Southport

Hello Chloe,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are delighted with this rating and appreciate the feedback. We are glad the venue has everything you need. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ LR

Rated 5 out of 5 stars

Great service

Great service

24 January 2026
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Reply from Tenpin - Southport

Hello
Thanks for the 5* rating and for letting us know you received great service during your visit. We look forward to seeing you again. Best wishes - Clare

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere. Fun game. Good facilities.

22 January 2026
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Reply from Tenpin - Southport

Hi Julie, thank you for leaving Tenpin Southport a 5* rating and review! We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding the atmosphere, game, and facilities, it's greatly appreciated! We thoroughly look forward to welcoming you back again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Great couple of games

Great couple of games

25 January 2026
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Reply from Tenpin - Southport

Hi Emma, thank you for the lovely 5* review for Tenpin Southport! We're so glad to hear that you had a great time and we hope to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Staff helpful and good atmosphere.

Staff helpful and good atmosphere.

23 January 2026
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Reply from Tenpin - Southport

Hi Dee
Thanks for the super 5* rating. We're so glad our staff was helpful and that you enjoyed the atmosphere. Thank you for your positive feedback; we appreciate it greatly! Best wishes - Clare

Rated 5 out of 5 stars

Love Tenpin

Love Tenpin, such great value for money! It's literally fun for all the family. Only think i would suggest to change is having something to clean the holes in the balls after others use them.

23 December 2025
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Reply from Tenpin - Southport

Hi Dave
We're glad you enjoyed your time with us and that it was fun for the whole family! We appreciate your suggestion about cleaning the bowling balls; we'll look into this. Thanks for the feedback! Best wishes - Clare

Rated 4 out of 5 stars

A Sunday bowling and playing pool.

We were allocated a bowling lane not much later than our booking, I considered that ok as it was a busy Sunday afternoon.
We went to the lane (lane20) and even though our booking name was on the display we couldn't start the game or enter players name. I went to the desk and explained the problem. I was told at that point the touch sreen wasn't working and they entered the player names from the desk.
We had a few games of pool after the bowling, unfortunately many of the tables had had the chalk removed from the chalk holders..very annoying for you but at £2.00 a game not ideal for us either.
I did notice members of the staff sweeping up litter etc from the floor and the tables were quite clear of empty bottles and glasses. It' not easy to decide if the drinks have been left or still 'active' when people leave the table to play on machine or have left the building. So well done to the staff and all the staff were helpful

25 January 2026
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Reply from Tenpin - Southport

Hi David, thank you for the 4* review for Tenpin Southport! We're sorry to hear that there had been technical issues on the lanes and that the chalk was missing from the pool tables. We really appreciate all of your feedback and will ensure this is passed onto our team. We hope to see you again soon! Best wishes - Adelaide

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