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Tenpin - Southport Reviews 

188
TrustScore 4.5 out of 5

4.3

Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more

Company replied

Rated 4 out of 5 stars

We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... See more

Company replied

Rated 4 out of 5 stars

We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... See more

Company replied

Rated 5 out of 5 stars

Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.3

All reviews

(188)

11,588 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with the family and…

Great experience with the family and friendly staff

24 January 2026
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Reply from Tenpin - Southport

Hi there,

Thank you for your amazing 5* review at Tenpin Southport! we are delighted you've had such a great time on your recent visit to us. It's great to hear you found the staff so friendly and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Enjoyable experience

First time visit,staff very helpful and clean facilities.

21 January 2026
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Reply from Tenpin - Southport

Hi there, thank you so much for the 5* rating of Tenpin Southport. It's lovely to hear you had a fantastic first visit and that you enjoyed your experience. We hope to see you again for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

Great night

Really great night with our late teen children back from uni. Good Friday night deal too.

16 January 2026
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Reply from Tenpin - Southport

Hi Michala,
We're glad you enjoyed your experience with your family! It sounds like our Friday night deal was a success for you all. Thanks for your feedback. Best wishes - Clare

Rated 5 out of 5 stars

Excellent experience as always

Excellent experience as always. We have been many times and will continue to bowl here.

18 January 2026
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Reply from Tenpin - Southport

Hi David,

Thank you for your fantastic 5* review at Tenpin Southport! It's great to hear you've had such a wonderful time on your recent visit to u. We look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Lane ready and waiting for us

Lane ready and waiting for us, very helpful staff

5 January 2026
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Reply from Tenpin - Southport

Hi Kim, thank you so much for the brilliant 5* review of Tenpin Southport! We're glad you found our staff helpful and your lane ready and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

My kids loved it & although was very…

My kids loved it & although was very busy it remained calm

10 January 2026
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Reply from Tenpin - Southport

Hi David
Thaks for sharing your 5* experience at Tenpin Southport. We're happy to hear that your children loved it! We appreciate you mentioning the calm atmosphere, even when busy. Thanks! Best wishes - Clare

Rated 5 out of 5 stars

A lovely clean well organised place

A lovely clean well organised place. Plenty for kids and adults to do.

11 January 2026
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Reply from Tenpin - Southport

Hi Tracy
Thanks for the amazing 5* rating for Tenpin Southport, We're happy to hear that you found our place lovely, clean, and well-organized, with activities for all ages. Thank you for your positive feedback! Best wishes - Clare

Rated 2 out of 5 stars

Food was absolutely disgusting

Food was absolutely disgusting. Sent it back to be re-made and came back just as awful. Children didn't eat.
Considering how much it cost I'd expect it to at least be edible

10 January 2026
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Reply from Tenpin - Southport

Hi Stacey
We're very sorry the food was not good and your children didn't enjoy their meals. We appreciate your feedback and will look into this to ensure it doesn't happen again. If you would like us to contact you directly to discuss your visit, please email customer.feedback@tenpin.co.uk with the subject "Review - Southport" and the details and someone will reach out to you. Best wishes - Clare

Rated 5 out of 5 stars

Great family time

Visited on a Saturday evening with family, reasonably priced and accessible. A very enjoyable evening.

10 January 2026
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Reply from Tenpin - Southport

Hi Susan, thanks for leaving Tenpin Southport 5* rating and review! We're happy to hear that you found our establishment accessible and reasonably priced. We're glad you enjoyed your evening with family. Thank you for your feedback and we hope to see you again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Nice staff

Fun bowling, friendly staff, set up well

10 January 2026
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Reply from Tenpin - Southport

Hello there, thank you for taking your time to leave us a fantastic 5* review. We are really pleased that you enjoyed your recent visit to our Tenpin in Southport. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

great!

It was very good experience 2 games of bowling for 4 of us it was £40 so £10pp which di great and spent around an hour and a bit! Highly recommend

11 January 2026
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Reply from Tenpin - Southport

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are really pleased to hear that you had a great time at our Tenpin in Southport. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 1 out of 5 stars

Very cold and staff were not at all…

Very cold and staff were not at all helpful the guy checking me in was rude

4 January 2026
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Reply from Tenpin - Southport

Hi Annmarie
Thank you for taking the time to leave a review for Tenpin Southport. We regret that the service and environment did not meet your expectations. We'll address this to improve our guest experience. If you would like to discuss your experience, please email customer.feedback@tenpin.co.uk with the subject "Review - Southport" plus the details and someone will contact you. Best wishes - Clare

Rated 5 out of 5 stars

Great place

Great place, loads to do, staff very attentive when issues on the lanes.

29 December 2025
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Reply from Tenpin - Southport

Hi David
Thanks for the super 5* rating for Tenpin Southport. We're glad you enjoyed your visit and found plenty to do. We appreciate your feedback regarding our attentive team! Hope to see you again soon. Best wishes- Clare

Rated 5 out of 5 stars

Easy to book

Easy to book, enjoyable for mixed age group.

29 December 2025
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Reply from Tenpin - Southport

Hello, thank you very much for the amazing 5* review of Tenpin Southport! We are thrilled you had the best time and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel

Rated 5 out of 5 stars
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Reply from Tenpin - Southport

Hi Peter, thank you for leaving Tenpin Southport an excellent 5* rating. We are so glad to hear you enjoy our venue and that all of our staff have positive impacts on your visits. We hope to welcome you again soon! Best wishes - Kaylee

Rated 3 out of 5 stars

Had a good time

Had a good time, got on lane slightly earlier which was good. There was food on the floor and bottles left from previous players which wasn't cleared until well into our game.

3 January 2026
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Reply from Tenpin - Southport

Hi Sandra,
Thanks for the great 3* rating for Tenpin Southport. We appreciate you sharing your experience and are glad you started your game early. We regret that the lane wasn't clean upon arrival and will address this with our team to ensure a better experience. Hope to see you back soon. Best wishes - Clare

Rated 3 out of 5 stars

Freezing cold venue

The bowling was great, just freezing cold in the venue and no milk left so unable to have a hot drink!!

4 January 2026
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Reply from Tenpin - Southport

Hi there, thank you for taking the time to review Tenpin Southport! We're glad that you enjoyed the bowling, but are sorry to hear that the venue was cold and that the hot drinks had been unavailable during your visit. We will ensure your feedback is passed on for future improvements to be made. We hope you'll visit again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Would Recommend

Easy to book
Staff were helpful and friendly
Relaxed atmosphere
Will be booking again .

31 December 2025
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Reply from Tenpin - Southport

Hi Christina,

Thank you for your wonderful 5* review at Tenpin Southport! We are delighted you've had such a great time whilst on your recent visit to us. It's lovely to hear you found the staff very helpful and friendly, We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Had a really good night with family…

Had a really good night with family staff all nice

21 December 2025
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi Debra.
Thanks for the 5* rating for Tenpin Southport. We're glad you had a wonderful night with your family. It is great to hear our staff were nice. Thanks for your feedback! Best wishes - Clare

Rated 1 out of 5 stars

lANE DIRTY

lANE DIRTY, TABLES HAD STAINS ON THEM FLOOR HAD STRAWS AND SWEET WRAPPERS ON THEM,
FOOD VERY POOR,

18 December 2025
Tenpin - Southport logo

Reply from Tenpin - Southport

Hi Janet.
Thanks for leaving a rating and review for Tenpin Southport. We are sorry to hear that the cleanliness and food quality did not meet your expectations. We will pass this feedback across to improve our service. If you would like to discuss this please send an email to customer.feedback@tenpin.co.uk with the subject as "Review - Southport" and the details. We can then contact you. Best wishes - Clare

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