Banner for Tenpin - Telford

Tenpin - Telford Reviews 

124
TrustScore 4.5 out of 5

4.3

Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ Telford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant night fun and trouble free. The string broke on one of our pins and a lady manager im assuming moved us quickly to another lant to continue our games. She was very apologetic about the inco... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in i... See more

Company replied

Rated 1 out of 5 stars

Warped alley boards drew the ball off-centre from throws. This brought scores down and subsequently, enjoyment of the experience. How disappointing for my disabled son to celebrate his birthday... See more

Company replied

Rated 5 out of 5 stars

Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a b... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ, Telford, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(124)

11,505 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not to busy and staff very helpful

Not to busy and staff very helpful

19 December 2025
Tenpin - Telford logo

Reply from Tenpin - Telford

Hi Dawn, thank you for taking the time to leave a brilliant 5* review of Tenpin Telford! We are delighted to see so much fun was had and that you received great customer service from the team! We do hope this will mean you will visit us again and we very much look forward to welcoming you back ! Best wishes - Mel

Rated 1 out of 5 stars

Let people have enough time for their…

Let people have enough time for their sessions. Also I would like to book more games than just 3. It is pathetic.

9 December 2025
Tenpin - Telford logo

Reply from Tenpin - Telford

Hi Jan
Thanks for taking the time to leave a rating and review for Tenpin Telford. We are sorry to hear that you are disappointed with the time allocated to your booking and that you would prefer to book more than 3 games. If you would like us to look into this please send an email to customer.feedback@tenpin.co.uk with the details and we can reach out to discuss this. Best wishes - Clare

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look