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Terraboost Media Reviews 328

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TrustScore 4 out of 5

4.2

Advertising agency
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, especially regarding campaign setup and design. Reviewers are particularly impressed with the exceptional customer service and the smooth user experience. However, some customers also noted issues with customer service, mentioning difficulties in reaching representatives after signing up or experiencing a lack of accountability. A few other people felt that their marketing efforts did not yield the expected results, with some reporting zero leads or not seeing their advertisements displayed as anticipated.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, patience, and... See more

Service

Consumers find service to be positive, with many praising the exceptional customer service, quick responses,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the sales team for their willingness to... See more

Marketing

Reviewers mention positive feedback about marketing. Many customers are satisfied with the advertising... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the process. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Setting up a campaign was easy. The locations available were outstanding. The art department was attentive and easy to work with. She even accepted our mocked-up version to make relaying our ideas so... See more

Company replied

Rated 5 out of 5 stars

TerraBoost Media made our Safeway ads painless from start to finish. Clear guidance on creative, fast setup in store, and great communication the whole way. The placements look sharp and hit the right... See more

Company replied

Rated 5 out of 5 stars

THIS HAS BEEN THE MOST WONDERFUL EXPERIENCE, TERRABOOST IS AN HONORABLE COMPANY. I FIRST WORKED WITH RANDI, SHE SOLD ME ON THE IDEA AND HELPED ME UNDERSTAND HOW THE PROGRAM WORKS. SHE WAS VERY KNOWLED... See more

Company replied

Rated 5 out of 5 stars

I didn't have crazy high expectations as this was my first time working with this team, but their work exceeded anything I could have possibly thought of. Excellent communication, beautiful artwork (I... See more

Company replied

Company details

  1. Advertising agency
  2. Marketing consultant
  3. Media and Marketing Agency
  4. Media company
  5. Media Consultant
  6. Social media agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.

Contact info

4.2

Great

TrustScore 4 out of 5

328 reviews

5-star
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1-star

Replied to 32% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent job!

12 February 2026
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Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

It is all about Brandon

It is all about Brandon. He has been responsive to any issue I have brought for about my campaign, artwork, placement, and renewal

6 February 2026
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Reply from Terraboost Media

We’re so happy Brandon could make your experience a good one. We’ll pass this along, he’ll love to hear it!

Rated 5 out of 5 stars

Fast service

5 February 2026
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Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 4 out of 5 stars

It's a good experience

It's a good experience. Sadly my sign its kind of hiding on the store but we will figure out. So far quality and communication has been good. Also, they charge the account punctually !! No free days. LOL

12 December 2025
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Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 5 out of 5 stars

Beautiful design

They did a beautiful job designing my display. It was completed on time even with my initial changes.

27 January 2026
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Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

Rated 1 out of 5 stars

STAY AWAY - TERRIBLE CUSTOMER SERVICE AND QUESTIONABLE BUSINESS PRACTICES

BEWARE: TERRIBLE EXECUTION AND NON-RESPONSIVENESS.

Absolutely horrible customer service. 9 months after not installing my advertisement they sent me a notice saying payment was due in the full amount. I immediately responded and said the ad was never placed and to cancel the contract immediately.

6 months later they sent me to collections, turns out AFTER I had canceled the service they went and installed at a different location and called it good.

They never answer the phone and will not return my calls or emails to try to fix the situation.

Not to mention initial onboarding process: getting called by multiple sales agents competing with each other and quoting me different prices, different options available. The end result that was posted (after I terminated the agreement) was different still than what was originally promised.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Anger Management Kiosk

Thank you for my Kiosk. It looks great and I know it will stand out inside Kroger.

21 January 2026
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Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 5 out of 5 stars

So quick and responsive

So quick and responsive! Great experience overall. Looking forward to seeing my kiosk in the grocery store and driving more patients to me site.

20 January 2026
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Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

Rated 3 out of 5 stars

Kiosks displayed in CVS

There are a number of kiosks in the CVS and Albertsons stores that are stuck in the back corner of the store and people will have a difficult time seeing them.

17 January 2026
Rated 5 out of 5 stars

Awesome people for a great product!

Awesome people for a great product!
From start to finish everyone has provided exceptional customer service and I'm thrilled with the finished layout for the advertisement.

9 January 2026
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Reply from Terraboost Media

We’ll make sure to share this with the team—they’ll be glad to hear it!

Rated 5 out of 5 stars

Addressed questions in a timely manner

Brandon is great to work with and very timely in his responses to any questions we had.

14 January 2026
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

We had a great experience with…

We had a great experience with Terraboost and our designer Alexandra. She put together a creative and colorful display ad for us. She made the process easy.

10 January 2026
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

HEB Kiosk

Amazing company to work with. They get the job done.

22 December 2025
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

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