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Terraboost Media Reviews 

406
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and responsive account representatives who guide them smoothly through the entire design and setup process. Consumers appreciate the exceptional customer service, noting that team members are approachable and quick to deliver attractive, professional artwork for their kiosk advertisements. Some reviewers were not happy with the lack of communication and claimed that their marketing ads were missing or never displayed in stores. A few people also felt dissatisfied with the overall service after experiencing unfulfilled promises, automated errors, and unhelpful responses from support teams.

What people talk about most

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting their helpfulness, clear... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising the prompt... See more

Service

Customers had positive experiences with service, frequently highlighting efficient communication and... See more

Response time

Reviewers express strong satisfaction regarding response time, frequently praising the team for being very... See more

Marketing

Reviewers highlight positive aspects of marketing, often praising the easy artwork and design process where... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't have crazy high expectations as this was my first time working with this team, but their work exceeded anything I could have possibly thought of. Excellent communication, beautiful artwork (I... See more

Company replied

Rated 5 out of 5 stars

The Representatives are very informative. During the process I have had a few of the account reps reach out and direct me through the process. Its very simple and super easy to understand. Now that th... See more

Rated 5 out of 5 stars

Exceptional customer service! I've aways said that you do business with the people not a company. This company was on top of my every need and reached out to me before I was finished being set up... See more

Company replied

Rated 5 out of 5 stars

Everyone was great from the initial conversation to talk to me about the kiosk to each follow up call or email to get it perfect. Each person was kind, thorough and extremely helpful. Working with... See more

Company replied


Company details

  1. Advertising agency
  2. also in
  3. Marketing consultant
  4. Media and Marketing Agency
  5. Media company
  6. Media Consultant
  7. Social media agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

406 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(406)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to work with

Easy to work with. Great display.

31 March 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

Desre is terrific

Desre MacKinnon is terrific and so helpful with our ad for Terra Boost
We are so thankful for all she does!

29 March 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We’re so happy Desre could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Brandan is very easy to talk to

Brandan is very easy to talk to, he listens to what I am asking, gives his thoughts and follows thru...was glad to reinvest in the advertising for another 12 months

31 March 2026
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 4 out of 5 stars

alfredos auto repair

Hello, the reason for my rating of 4 is because I thought that in the stores I would see a bigger screen. I went to Vallarta to ask, I imagined something in front announcing the workshops. But well, for the moment nobody has come to me who has seen the advertisement in the stores, let's wait and see what happens.

19 March 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 5 out of 5 stars

Terraboost Media has been handling adds…

Terraboost Media has been handling adds for my business for the past year. They are always easy to get a hold of, and are a company based on keeping their word and providing high quality adds for your business. I highly recommend running adds with them.

25 March 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 5 out of 5 stars

Great communication

Great communication, professional, and very responsive.

17 March 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you've had a positive experience.

Rated 5 out of 5 stars

fantastic customer service

What made my experience great was the knowledge, insight and genuine kindness from my rep Faith. She was the first POC I encountered with the company and she was really great.

19 March 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you've had a positive experience.

Rated 5 out of 5 stars

So far this has been a great experience!

There is a lot offered for marketing purposes and the company has been very informative regarding the process.

11 March 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you've had a positive experience.

Rated 5 out of 5 stars

A Great Experience

I had a wonderful experience working with TerraBoost. Their team was incredibly helpful, patient, and responsive throughout the entire process. They took the time to listen to my vision and worked with me through multiple revisions to make sure everything aligned with my brand. As a small business owner, that level of support truly meant a lot. I never felt rushed or dismissed — they were collaborative, professional, and genuinely committed to helping me create something I felt proud of. I really appreciate the care and effort that went into this project and would absolutely recommend TerraBoost to other businesses looking for effective and well-supported advertising.

10 March 2026
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 2 out of 5 stars

Don't do it!

Can't find my previous review for the design team which was excellent, BUT as an update I paid over 5K for a 12 month campaign and it has been over 2 months and they have not even installed my kiosk. No idea where it is and no assurance on when it will be installed. My success manager has been nice but ultimately I want the product I paid for and have waited patiently while they have had my money for 2 months. Pretty sad.

17 March 2026
Unprompted review
Rated 2 out of 5 stars

I spoke with the salesperson on the…

I spoke with the salesperson on the phone. Nice guy Mr. X. We agreed on a payment plan of five payments of 270.00 deducted from my Folio. We got to the point where all was good on the art and that is when I was informed that I would need to pay the whole 1350.00 NO PAYMENT'S. I spoke with the person responsible for closing the sale. He informed me he would not honor what Mr. X said. I cancelled my order after providing proof of the phone recording of me and Mr. X talking about the price and payments. If I had known that from the beginning, I would not have proceeded with the order. I am sure the product would be great tool, but I think being upfront from the beginning would have been a lot better experience.

9 March 2026
Rated 5 out of 5 stars

Terra boost was extremely easy and the…

Terra boost was extremely easy and the marketing we’re going to do with them is going to touch a lot of people. The best part of it was the artwork! I filled out a form and they got it right only one small change had to be done. it made the experience so easy!

12 March 2026
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Very easy process

Very easy process. We answered a few questions, offered our logos and colors and what was most important for us to convey to possible clients. The artwork was done for us using that information and looks fantastic! The communication was quick and the customer service was excellent. They listened to us, made changes as requested and gave a beautiful end product.

10 March 2026
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Great communication

The company is on top of their communication, making sure that we had all the information we needed and we able to meet deadlines.

3 March 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

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