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Terraboost Media Reviews 

405
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and responsive account representatives who guide them smoothly through the entire design and setup process. Consumers appreciate the exceptional customer service, noting that team members are approachable and quick to deliver attractive, professional artwork for their kiosk advertisements. Some reviewers were not happy with the lack of communication and claimed that their marketing ads were missing or never displayed in stores. A few people also felt dissatisfied with the overall service after experiencing unfulfilled promises, automated errors, and unhelpful responses from support teams.

What people talk about most

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting their helpfulness, clear... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising the prompt... See more

Service

Customers had positive experiences with service, frequently highlighting efficient communication and... See more

Response time

Reviewers express strong satisfaction regarding response time, frequently praising the team for being very... See more

Marketing

Reviewers highlight positive aspects of marketing, often praising the easy artwork and design process where... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't have crazy high expectations as this was my first time working with this team, but their work exceeded anything I could have possibly thought of. Excellent communication, beautiful artwork (I... See more

Company replied

Rated 5 out of 5 stars

The Representatives are very informative. During the process I have had a few of the account reps reach out and direct me through the process. Its very simple and super easy to understand. Now that th... See more

Rated 5 out of 5 stars

Exceptional customer service! I've aways said that you do business with the people not a company. This company was on top of my every need and reached out to me before I was finished being set up... See more

Company replied

Rated 5 out of 5 stars

Everyone was great from the initial conversation to talk to me about the kiosk to each follow up call or email to get it perfect. Each person was kind, thorough and extremely helpful. Working with... See more

Company replied


Company details

  1. Advertising agency
  2. also in
  3. Marketing consultant
  4. Media and Marketing Agency
  5. Media company
  6. Media Consultant
  7. Social media agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

405 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(405)

178 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process

Easy process. Good communication!

2 March 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback!

Rated 5 out of 5 stars

Kiosk Review

Great artwork & prompt responses! Wan't your business and do a great job!

9 March 2026
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Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

The accounting and ad design folks have…

The accounting and ad design folks have both been easy to reach and super helpful. This has been one of the best experiences that I’ve had with an advertising company in my thirty plus years in business. Thank you!

2 March 2026
Unprompted review
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Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Great Customer Service

Brandon is very prompt, helpful and super patient.

4 March 2026
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Reply from Terraboost Media

We’re so happy Brandon could make your experience a good one. We’ll pass this along, he’ll love to hear it!

Rated 5 out of 5 stars

Very satisfied

Very satisfied! Brandon has given us excellent service at all times!

26 February 2026
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Reply from Terraboost Media

We’re so happy Brandon could make your experience a good one. We’ll pass this along, he’ll love to hear it!

Rated 1 out of 5 stars

Terrible marketing company.

Terrible marketing company with even worse customer service. My roofing company signed up with Terraboost for 1 year. After that year was up they continued to charge us without us knowing. They charged an additional 2 months even though we had already submitted cancelation. No big deal right? A quick phone call should clear things up... Nope even though they had written cancelation they said there is nothing they can do about the additional charges. If you own a business do not market with them.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy process

Alexia was responsive and helpful

24 February 2026
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Reply from Terraboost Media

We’re so happy Alexia could make your experience a good one. We’ll pass this along, she’ll love to hear it!

Rated 5 out of 5 stars

Great to work with!

Quick to respond and excellent customer sevice

20 February 2026
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Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 1 out of 5 stars

This is a rip off

This was one of the worst marketing investments I’ve made for my business. I paid approximately $2,700 for a 6-month kiosk marketing program and received zero real leads. Not only were there no results, but there was also absolutely no follow-up, no performance reporting, and no account management during the entire contract.

For a company that sells marketing services, the lack of communication is unacceptable. No one checked in to see if the kiosk was generating traffic. No one asked if adjustments were needed. It felt like once they secured payment, the support stopped.

When I decided to cancel due to no return on investment, I was told I would still be charged an additional 30 days. After spending thousands with no measurable results, that response was extremely frustrating.

Small business owners work hard for their money. I strongly recommend asking very specific questions about lead tracking, reporting, and cancellation policies before signing anything with this company.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I am featured at several grocery stores…

I am featured at several grocery stores in my area. I am complimented daily on my ads and more importantly everyone sees me as they are entering the grocery stores. Best advertising I have ever done.

16 February 2026
Rated 5 out of 5 stars

Everyone was great from the initial…

Everyone was great from the initial conversation to talk to me about the kiosk to each follow up call or email to get it perfect. Each person was kind, thorough and extremely helpful. Working with your company was a pleasure

13 February 2026
Terraboost Media logo

Reply from Terraboost Media

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

Rated 5 out of 5 stars

Excellent job!

12 February 2026
Terraboost Media logo

Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

It is all about Brandon

It is all about Brandon. He has been responsive to any issue I have brought for about my campaign, artwork, placement, and renewal

6 February 2026
Terraboost Media logo

Reply from Terraboost Media

We’re so happy Brandon could make your experience a good one. We’ll pass this along, he’ll love to hear it!

Rated 5 out of 5 stars

Fast service

5 February 2026
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Reply from Terraboost Media

Thank you for your kind words! We’re glad to hear you had a positive experience.

Rated 4 out of 5 stars

It's a good experience

It's a good experience. Sadly my sign its kind of hiding on the store but we will figure out. So far quality and communication has been good. Also, they charge the account punctually !! No free days. LOL

12 December 2025
Terraboost Media logo

Reply from Terraboost Media

Thank you for the positive feedback! We will use this for continuous improvement.

Rated 5 out of 5 stars

Beautiful design

They did a beautiful job designing my display. It was completed on time even with my initial changes.

27 January 2026
Terraboost Media logo

Reply from Terraboost Media

We really appreciate you taking the time to share this. It means a lot to our team!

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