Terrybakes Reviews 327

I struggled to find anywhere i could post a review that could not be deleted by the business owner. This business literally has NO reviews online what so ever. Surely if he's as good as he says he is there'd be 5* reviews all over the Internet? So strange that he has disabled Facebook reviews and Google reviews. Thank goodness he's not able to disable or delete trust pilot reviews. Its the only place I was able to find where I could leave a review. I have never ever come across an online business that seems to discourage reviews being left...very odd.
Anyway my bakes arrived 20 weeks after I ordered and paid for them. Terry Bakes took my money 20 weeks before he decided to fulfill the order....bizarre. On opening the box to get to my much awaited cakes I was disappointed to see that the cakes looked like they'd been bouncing around in the postal system for 20 weeks....perhaps stuck in the back of someone's van all that time.... I would have posted a photo however it seems that option is also not an option...again why wouldn't he want photos of his "massive and delicious bakes"
I couldn't eat them they looked that bad, and also after watching more of his videos recently I've seen spit flying from his mouth on to his bakes...there was no way I could eat them after seeing that.
Being honest I'd pondered canceling my order many tines as new information came out about the business owner. He has apparently been seen in a video talking sexually to children(Boys) and apparently another video of him beating his dog before he rehomrd it. He is also seen buying the cheapest of cheap ingredients for the cakes he is selling but buys high end quality ingredients for anything he or his family will be eating. Its very easy to learn stuff about this man as he appears to live every aspect of his life through social media. Anyway I dont recommend this business nor would I order from him again.

So I just wanted to come here and tell everybody my honest review

I was so happy to order from Terry bakes to start off with.

The time to wait I didn’t mind as I thought it would be a nice treat when it turned up

How wrong I was
the items turned up on a really hot day so all the toppings and welded onto the plastic bags

Not a problem as the instructions said to put in the fridge which I did and got them out to try for tea

The old school sprinkle sponge was over baked and stodgy

The brownie had no chocolate taste and was very flat and dry

There were 2 cookies sandwiched together with a “kinder” spread
the cookies had disintegrated around the edges and the spread had a strange oily aftertaste

The last item was a white chocolate oatie
The topping had become liquid so I was hoping it was going to be better after being in the fridge but it was way too sweet and the oats had an oily taste

I usually love to support local and always try to buy from surrounding area but this is one baker I would not go back too

I’ve known of Terry for a few years in and around Norwich. I’ve had a few “bakes” He’s ran the business from his house in sprowston, had a shop near the brickmakers, closed the shop, ran it from a house in Hellesdon, then opened a shop opposite the whiffler, shortly after closed the shop and operated from home again. He was called bakeaway in the early days, but that company got dissolved. During all this he was also operating as hammer bakes on twitter. So it’s a bit of a mess.

These cakes and bakes are made using the cheapest ingredients possible. Which, when charging premium prices is disgraceful. You clearly don’t care about people if you’re letting them consume a mix of palm oil, emulsifiers and other chemicals. I personally wouldn’t put the mix of high processed food into my body but each to their own. There’s a reason it’s called buttercream: you use butter not chemical filled Tesco soft spread. This in itself is a trade descriptions breach. But this is done because butter is £1.99 for a 250g block and the spread you can buy a kilo for about the same price. As for using Ms Molly Tesco chocolate instead of a high quality brand like callebaut shows it’s about profit not taste and quality.

This is such a shame as Terry clearly has a large following but instead of providing quality bakes he aims to do it as cheaply as possible to maximise profit. Also the problem is rather than take any feedback on board and make changes he calls any criticism as fake or haters etc and loyal sheep followers will back him up. If he could get someone with some knowledge onboard he might be able to turn it around but the only person ruining his business is the owner himself.

It seems he’s more interested in being a social media star than a decent baker. Avoid.

Keeping me entertained over the last few months, to inspiring me to start baking again to finally ordering thank you

What a horrible, arrogant, lying man he is.
Just to clarify i have not ordered or ever plan on ordering from this man. Why anyone would support this man and his family after the things they have done. Fraudulent go fund mes for things they said they needed but they didn't even use the money for it, just spent it on god knows what else. It was FRAUD! How people can be so stupid to keep being fooled by him is beyond me.
Today we found out that he's an "inspiration" to people, I'd love to know how he is inspiring people? Is it how to commit crimes and get away with it? How to not make cakes? How to spit all over cakes that he sells? Have no idea about cross contamination? How to run a business? Really??? Common people, wake up!!!

Feel robbed!
Genuinely was happy to have waited since September.
However when opening the box I was sadly disappointed with the overall look. Squashed in cheap plastic bags. You could taste the cheapness of the bakes. Too synthetic and sweet. Greasy as well.
He just blocks anyone who complains so you can't get an honest opinion from their fb page. Those that say they are happy imo are just sad sheep. He obviously doesn't care about quality just making a massive profit on poor cheap bakes.
Absolute conman and woman. Hopefully folk will soon realise and the sales will soon reflect if haven't already.
Should be a law against these kind of sellers!

To begin with I was taken in by this man whose page came up on my Instagram, and I actually ordered two boxes from him, yes £50 spent thinking I was supporting a small family business. 
At the time there was a 6 week wait, but I thought ok, will cope with that. The cakes were okay, I would say average, but certainly not worth £6.25 per slice. The chocolate sponge was lacking in real chocolate flavour and I didn’t like the oatie with white chocolate topping at all. As for the brownie, there are far better brownie makers out there, for example Say it with Brownies.
In light of the quality, I didn’t order again and I’m glad I didn’t, as it was drawn to my attention that a dog had to be put to sleep after developing a leg problem in his care. He seems to get and then part with dogs like they are items not animals.
I’m also aware of several Gofundmes and that his garage bakery was done for him for free by some kind people. Odd that he couldn’t afford to pay given the lavish lifestyle he lives.
Anyway he’s currently over 20 weeks behind with mystery boxes and STILL taking orders. Therefore order at your own risk, bearing in mind all the better value bakes out there that you can have delivered within a week. Such as George’s Bakery, Dollies Cookies, Doughgirl, to name but a few. 


There are a lot of fake reviews on here. I can honestly say most of all these negative comments are fake. They have never tried the cakes! They are just trying to ruin this guys business! Which is so wrong!

If you watch his TikTok’s you can see spit going into the cakes not only that he is a Dog abuser! 😡

I've had Terry's bakes twice and both times the cakes, brownies and cookies have all been big and tasted amazing. I order every mth. Don't believe all horrible reviews. Keep going Terry.

I’d like to start by saying please don’t part with your money! Ordered a mystery box, it came last week now when you see the cakes he shows on his videos you will get nothing like these.

My cakes because I paid for, for him to make them why I don’t know but I’m house bound and thought I’d give him a chance, they was all smaller than he shows and had got squashed on the way to me, they had all stuck to the plastic sandwich bags he uses not one of them was worth saving, I emailed and complained and the reply I received was, what did you want them to do about it as once they’ve left his house it’s then down to the delivery service, this is appalling customer service, please take my advice don’t waste you’re money and time waiting for for months on end for a box of sweaty crumbs to turn up. If you can get out to go buy local I’d strongly encourage you too. Luckily I have 2 wonderful carers who have bought me some beautiful cakes and cookies and cookie pie slices.
Margie.

I ordered a mystery box in September 2025 and they got delivered 14th 2026 of feb, which wasn’t an issue as Iknow through his following he has a ‘back log’ .. However I expected much better especially with the wait as I assumed they must be ‘the best’ bakes. Unfortunately they was not,
All 4 of the products was over rated, over cooked & overpriced. They went in the bin. I’m so devastated for Terry & the bakes as I really wanted them to be amazing or at least edible! Standards are non existent here, not sure who is doing the quality control.
My advice would be to NOT bother :( x

A friend ordered some of these so called delicious cakes. After waiting months they finally turned up. And wow we should have been paid to eat them. Dry undercooked and cheap ingredients. My sons attempts at cooking at nursery have been better. Not long after that I watched a live. Where you could see visible spit/ saliva and that was all over the products being made. It made me feel physically sick. At least should be wearing some kind of mask to stop Saliva going all over the cakes.

I ordered the Terry Cakes Mystery Box and honestly, the only mystery is how every single item managed to go wrong in a completely different way.

Let’s start with the cake. It looked fine on the outside, but one bite in and it was clearly undercooked. Not “luxuriously gooey” — more “did someone forget to set a timer?” The center had the unmistakable texture of batter that never committed to becoming cake.

Next up, the cookie. I don’t know how something can be both baked and bone-dry, but they pulled it off. The second I picked it up, it disintegrated into crumbs so fine it resembled edible dust. One bite triggered a crumb explosion across my table. I’m still finding crumbs in places that make absolutely no sense.

Then came the bourbon brownie. I had high hopes. Those hopes were misplaced. It was dense in the way a brick is dense. The bourbon flavor? If it was there, it must have evaporated along with any hint of moisture. Somehow heavy and dry at the same time — an impressive but deeply unfortunate achievement.

Finally, the oat flapjack. I expected chewy, buttery comfort. What I got was a slab of oats clinging together out of pure determination. It felt less like a treat and more like emergency rationing.

And to top it all off, I emailed to complain and didn’t even receive a response. No apology. No acknowledgment. Nothing.

So to summarize:
• Cake: undercooked.
• Cookie: turned to dust.
• Bourbon brownie: edible brick.
• Oat flapjack: survival bar.
• Customer service: nonexistent.

Do not order from here!!!!

I ordered a box in September knowing that there was a wait. Received my box in February, the portion sizes were good but unfortunately the taste/quality was not.

I had kinder cookie pie which was OK, due to the filling the cookie crust was very dry. A Biscoff cookie which was so dry I couldn’t even eat it. Old skool cake which was obviously undercooked (stodgy through the middle) and a coconut/pistachio brownie which I didn’t eat as I don’t like coconut so I can’t comment on the quality of that.

I wanted to give these bakes a try & the benefit of the doubt despite so many bad reviews after following on Instagram for a while thinking maybe it was a witch hunt. Sadly really underwhelmed & would not recommend.

I ordered back in September where I was warned there would be a wait of at least 12 weeks, it was longer but that didn't bother us, just ended up being a nice weekend treat.
I have seen lots of trolls online saying the bakes were small. The first thing my adult daughter said when they arrived was so omg they are huge. We gave 3 different family members a bake each which they share due to the size. They all said they were amazing and would happily order themselves.
My advice is try for yourself rather than believing everything you read online.

I really wanted to like these...

After the huge wait, I was optimistic. I'm sorry but these are without any shadow of a doubt the worst bakes I have ever tried. I am a regular buyer of these sorts of goods.

The ices topping had melted into the plastic cellophane and the cookie dough was undercooked. All 4 bakes were incredibly synthetic. They went in the bin.

I have ordered online from a few bakeries now - I won't name them bevause I would not to be accused of being a hater or promoted other businesses. But let me just say these were grim... real grim.

If you want to pay £25 for sweaty synthetic cheap tasting bakes in unappealing packaging, go for Terry. If not, literally order from anyone else.

My Mum ordered a mystery box from Terry and waited 5 MONTHS!! Cakes were abysmal and not edible at all! She definitely won’t be making another order again.

Waited 5 months for the mystery box to finally turn up, yes the cakes were nice but my local bakery are just as good. Paid £25 and had 2x school cakes which was annoying as was hoping for a mix, and there was a white chocolate mint aero cake and a biscoff cake, all ok cakes but not worth all the hope. Sadly it’ll be my one and only purchase

Just received my mystery box. We’ve been so excited to try Terry’s bakes and well they didn’t disappoint. My family of four all tried the Kinder Cookie Pie and it was truly the most scrumptious sweet treat I’ve eaten in a while. We also had the Lotus Biscoff cookie, school sprinkle cake and pistachio and coconut brownie. Terry’s Bakes are worth the wait…why not try something new. “Yum 🤬 yum”. 😋