Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more
Company replied
Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more
Company replied
New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more
Company replied
Company details
- #27 of 53 best companies in Safety and work wear
- #15 of 31 best companies in Electrical equipment supplier
- #22 of 46 best companies in Solar energy equipment supplier
- #43 of 95 best companies in Tool shop
- #8 of 25 best companies in Tools Wholesaler
About Test Meter Group Ltd
Written by the company
Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.
From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.
With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.
We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!
Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk
Test Meter: The UK’s #1 specialist in test and measurement equipment.
Written by the company
- Free Delivery On Orders Over £249
- Spend over £249 and get free standard delivery to most mainland UK addresses.
- Next Day Delivery
- With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
- 60 Day Returns Guarantee
- We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
- Membership Benefits
- Including reward points, exclusive sales & discounts, monthly updates and more.
- Customer Service
- Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
- Impartial Advice
- Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.
Contact info
1 Aston Court, LS13 2AF, Leeds, United Kingdom
- 0113 248 9966
- admin@test-meter.co.uk
- www.test-meter.co.uk
4.7
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great hassle free service with good communication throughout, would definitely use again if requiring PAT test equipment
23 March 2026
Unprompted review
Reply from Test Meter Group Ltd
Hi Mark
Thank you for your kind review!
We’re really pleased to hear you found the service hassle-free and communication clear throughout.
It’s great to know you’d choose us again for your PAT testing equipment—your support means a lot!
Best Regards
Joseph Hancocks
Customer Services Manager
Amazing Service
We ordered some pressure testing meters. They were out of stock in warehouse but we still received them next day. Amazing service with a great product.
16 March 2026
Reply from Test Meter Group Ltd
hi Nigel
Thank you for your fantastic feedback!
We’re delighted we could get your pressure testing meters to you so quickly, even with the stock issue.
It’s great to hear you’re happy with both the service and the product. We really appreciate your support!
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Adam
Thank you!
We’re really pleased you were happy with our fast service and appreciate your support.
Best Regards
Joseph Hancocks
Customer Services Manager
Very good service
Very good service, arrived quickly.
The free electrical tester is a decent one too.
Will use again no doubt.
17 March 2026
Reply from Test Meter Group Ltd
Hi Richard
Thanks for the fantastic review!
We’re glad everything arrived quickly and that you’re pleased with the free electrical tester too.
We really appreciate your support and look forward to your next order.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi
Thanks for the great review!
We’re glad your order arrived quickly and was exactly as described. We look forward to serving you again soon.
Best Regards
Joseph Hancocks
Customer Services Manager
I had to wait quite a while for my tpi…
I had to wait quite a while for my tpi temperature probe as the product was out of stock. However it was worth the wait as I am impressed with my new gadget.
17 March 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your feedback and for your patience while the item was out of stock.
We’re delighted to hear it was worth the wait and that you’re impressed with your new probe. We really appreciate your understanding and support.
Best Regards
Joseph Hancocks
Customer Services Manager
Item was delivered promptly and does…
Item was delivered promptly and does exactly what was expected
4 March 2026
Reply from Test Meter Group Ltd
Hi Geoff
Thank you for your feedback.
We’re pleased to hear your item arrived promptly and met your expectations.
We appreciate your support and look forward to assisting you again.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Janet
Thank you for your positive feedback.
We’re delighted to hear you experienced excellent service and fast delivery with no issues.
We really appreciate your recommendation and look forward to serving you again.
Best Regards
Joseph Hancocks
Customer Services Manager
Well priced products with good customer…
Well priced products with good customer support.
2 March 2026
Reply from Test Meter Group Ltd
Hi Tony
Thank you for your kind feedback. We’re pleased to hear you found our products well priced and our customer support helpful.
We really appreciate your support and look forward to assisting you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Great service
Easy to use web site .
I Needed a replacement set of test leads quickly!
it gave me the option for faster delivery at check out .
Items arrived the next day .
Great service.
13 March 2026
Reply from Test Meter Group Ltd
Hi Kevin
Thank you for your great feedback!
We’re pleased to hear you found our website easy to use and that the faster delivery option helped get your replacement test leads to you quickly.
It’s great to know everything arrived the next day and that you were happy with the service!
Best Regards
Joseph Hancocks
Customer Services Manager
Not suitable for international buyer
Not suitable for international buyer. Product may not be well controlled for quality and missing accessories for us on the 1st purchase. Suggest not to purchase from such reseller company
19 March 2026
Unprompted review
Reply from Test Meter Group Ltd
Hi Mark
Thanks for taking the time to get in touch.
Sorry to hear that this purchase resulted in some problems, I can see very little or no correspondence reference any issues with this export transaction.
If we can help with anything please e-mail us on customerservice@test-meter.co.uk
Best Regards
Joseph Hancocks
Customer Services Manager.
Great service from this company
Great service from this company. I would highly recommend.
13 March 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your kind feedback!
We’re delighted to hear you received great service and really appreciate your recommendation.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Lino
Thank you for your great feedback!
We’re delighted to hear you received brilliant service and truly appreciate you taking the time to share your experience.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Harry
Thank you for your great feedback!
We’re pleased to hear your item arrived promptly and that you were happy with the service.
We really appreciate your recommendation!
Best Regards
Joseph Hancocks
Customer Services Manager
Item was very quick to arrive
12 March 2026
Reply from Test Meter Group Ltd
Hi Samuel
Thanks for your feedback! We're pleased to hear your item arrived quickly. We appreciate your support and hope to serve you again soon.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Justin
Thank you for the great feedback!
Thank you for your feedback! We're glad you were happy with the service.
Best Regards
Joseph Hancocks
Customer Services Manager
Great service from these guys
23 February 2026
Reply from Test Meter Group Ltd
Hi Darren
Thank you for the great feedback!
We’re really pleased to hear you had a positive experience with our service. We appreciate your support and look forward to helping you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Arrived within 3 days
Arrived within 3 days, well packaged and communication of despatch and delivery notifications was brilliant
11 March 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your great feedback! We’re really pleased to hear your order arrived quickly, was well packaged, and that our communication kept you informed every step of the way.
We appreciate your support and look forward to serving you again soon!”
Best Regards
Joseph Hancocks
Customer Services Manager
Great service and next day delivery
Great service, item dispatched immediately and arrived next day. A proper actual next day service, not like some online retailers that take a few days to process and then send next day. If I need anymore test meters, this will be my go to company.
11 March 2026
Reply from Test Meter Group Ltd
Hi Steve
Thank you for your fantastic feedback! 🙌 We’re thrilled to hear you were impressed with our next day delivery and service.
We’ll be ready and waiting whenever you need more test meters.
Best Regards
Joseph Hancocks
Customer Services Manager
Easy to deal with,
Easy to deal with,
I received my analyser within a few days,
Excellent service
11 March 2026
Reply from Test Meter Group Ltd
Hi Brian
Thank you for your kind feedback!
We're glad to hear you found us easy to deal with and that your analyser arrived quickly.
It's great to know you were pleased with the service, and we look forward to helping you again in the future. 😊
Best Regards
Joseph Hancocks
Customer Services Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.