Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more
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Review summary
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Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more
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Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more
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New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more
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Company details
- #28 of 55 best companies in Safety and work wear
- #17 of 31 best companies in Electrical equipment supplier
- #19 of 46 best companies in Solar energy equipment supplier
- #45 of 87 best companies in Tool shop
- #6 of 25 best companies in Tools Wholesaler
About Test Meter Group Ltd
Written by the company
Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.
From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.
With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.
We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!
Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk
Test Meter: The UK’s #1 specialist in test and measurement equipment.
Written by the company
- Free Delivery On Orders Over £249
- Spend over £249 and get free standard delivery to most mainland UK addresses.
- Next Day Delivery
- With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
- 60 Day Returns Guarantee
- We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
- Membership Benefits
- Including reward points, exclusive sales & discounts, monthly updates and more.
- Customer Service
- Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
- Impartial Advice
- Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.
Contact info
1 Aston Court, LS13 2AF, Leeds, United Kingdom
- 0113 248 9966
- admin@test-meter.co.uk
- www.test-meter.co.uk
4.7
Excellent
6k reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Reply from Test Meter Group Ltd
Hi Scarva
Thank you for your kind feedback!
We're really pleased to hear you were happy with the service and prompt delivery.
We appreciate you taking the time to share your experience and hope to assist you again soon. 😊
Best Regards
Joseph Hancocks
Customer Services Manager
Service and delivery excellent.
27 February 2026
Reply from Test Meter Group Ltd
Hi Brian
Thank you for your fantastic feedback!
We’re delighted to hear you found both our service and delivery excellent.
Providing a smooth experience from order to arrival is exactly what we aim for, so it’s great to know we delivered on that for you.
We really appreciate you taking the time to share your thoughts and look forward to serving you again in the future!
Best Regards
Joseph Hancocks
Customer Services Manager
test meter delivered on time next day when they said it would
test meter delivered on time next day. only thing is they promoted a free gift, a voltage continuity tester they don't tell you your not getting it as they are out of stock this is trivial but it all counts if your advertising this then it should come with it not sorry were out of stock then you should say this on check out.
25 February 2026
Reply from Test Meter Group Ltd
Hi Allan
Thank you for your honest feedback.
We’re really pleased to hear your test meter arrived the next day as promised — we know how important it is to receive equipment on time.
We’re sorry, however, to hear about the disappointment regarding the free voltage continuity tester. You’re absolutely right — if a promotional item is being advertised, stock availability should be made clear at checkout.
Even though it may seem small, we completely understand that it all contributes to the overall experience.
Your feedback is genuinely appreciated, I can confirm stock has arrived and it's in the process of being shipped DPD.
Thank you again for taking the time to share your thoughts — it really does help us improve.
Best Regards
Joseph Hancocks
Customer Services Manager
Delivered rapidly by DPD
13 February 2026
Reply from Test Meter Group Ltd
Hi Simon
We’re pleased to hear your order was delivered rapidly by DPD.
Fast and reliable delivery is really important to us, so it’s great to know everything arrived promptly.
We appreciate you taking the time to share your experience and hope to see you again soon.
Best Regards
Joseph Hancocks
Customer Services Manager
Really good
recently purchased a tester from Fluke Corporation, and I can confidently say it has exceeded my expectations.
The build quality is outstanding. It feels solid, durable, and clearly designed for professional use on demanding sites. The casing is tough enough to handle daily wear and tear, and the display is clear and easy to read, even in low-light conditions.
In terms of performance, the tester is extremely accurate and reliable. It provides consistent readings for voltage, continuity, resistance, and other essential measurements, giving me full confidence when carrying out both dead and live testing. Speed and precision are critical in my line of work, and this tester delivers on both.
Safety is also a major advantage. Knowing that the unit meets professional safety standards gives me reassurance when working in high-risk environments.
Overall, this Fluke tester is a high-quality, professional-grade instrument that I would highly recommend to anyone working in the electrical industry. It’s a dependable tool that supports safe, efficient, and accurate testing every time.
12 February 2026
Reply from Test Meter Group Ltd
Hi Desmond
Thank you for such a detailed and thoughtful review.
We’re delighted to hear that your tester from Fluke Corporation has exceeded your expectations.
Fluke products are known for their professional-grade build quality, and it’s great to know the durability, clear display, and performance are delivering exactly what you need on site.
Accuracy, reliability, and safety are absolutely critical in electrical testing, so it’s fantastic to hear the tester is giving you confidence during both dead and live testing. That peace of mind in high-risk environments is invaluable.
We really appreciate you taking the time to share your experience and recommendation. If there’s ever anything else you need, we’re always here to help.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Richard
Thank you for your fantastic feedback!
We’re really pleased to hear you found our service excellent and our prices competitive — that’s exactly what we aim for.
We truly appreciate you taking the time to share your experience and hope to support you again soon.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi James
Thank you for your great feedback!
We’re pleased to hear you were happy with the price, received the correct item, and found our communication clear and helpful.
Making sure everything runs smoothly from order to delivery is exactly what we aim for.
We really appreciate your support and look forward to helping you again in the future!
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi
Thank you for your feedback!
We’re really pleased you were happy with the price and the prompt delivery.
Providing great value alongside a fast, reliable service is what we strive for every time.
We appreciate your support and hope to assist you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
Great price and arrived next day
Great price and arrived next day. Easy even for me to order exactly what I wanted.
24 February 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your great review!
We’re so pleased to hear you found the price competitive, the ordering process straightforward, and that your order arrived the very next day.
That’s exactly the experience we aim to deliver.
We really appreciate your feedback and hope to hear from you again.
Best Regards
Joseph Hancocks
Customer Services Manager
Great experience with multiple products…
Great experience with multiple products and services
12 February 2026
Reply from Test Meter Group Ltd
Hi Adam
We’re really pleased to hear you’ve had a positive experience across multiple products and services.
Providing consistent quality and support is something we take pride in, so it’s fantastic to know it’s appreciated.
We look forward to working with you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Stephen
We’re delighted to hear you found our service outstanding.
It means a lot to the team, and we really appreciate you taking the time to share your experience.
We look forward to supporting you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
it is a fight to connect and sort out…
it is a fight to connect and sort out operating software.
I am writing to them for help
23 February 2026
Reply from Test Meter Group Ltd
Hi Dave
Good morning.
Thanks for getting in touch with your feedback.
I can't help feel quite sanded by this review, as we have spoken twice and I have tried my best to help, offering support, putting you in touch with the manufacturer and offering a refund if required, under our 60 days return policy.
If I can help with anything g else please don't hesitate to get in touch.
Best regards
Joseph Hancocks
Customer Services Manager.
Reply from Test Meter Group Ltd
Hi Lucy
Thank you for your fantastic feedback!
We’re really pleased to hear you found the ordering process simple, the delivery fast, and our email responses quick and helpful.
That’s exactly the level of service we aim to provide.
We truly appreciate you taking the time to share your experience and look forward to assisting you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
Quick delivery
9 February 2026
Reply from Test Meter Group Ltd
Hi Toni
We’re glad to hear your order arrived quickly. We always aim to provide a fast and efficient service, and it’s great to know we delivered on that for you.
We appreciate your support and hope to assist you again soon.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Barry
We’re really pleased to hear you were happy with the quality of our service.
Your support is greatly appreciated, and we look forward to helping you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Their communication was great and when…
Their communication was great and when the parcel didnt arrive when expected, customer services were excellent in logging the problem and chasing it down, it arrived the next day.
4 February 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your kind review.
We’re delighted to hear you were pleased with our communication and that our customer service team could quickly resolve the delivery issue for you. We always aim to keep our customers informed and ensure any problems are handled promptly.
Thank you again for your feedback — it’s greatly appreciated.
Best regards
Joseph Hancocks
Customer Services Manager
I was not at home
I was not at home when delivery attempt was made so item was taken to local shop for me to collect from.
Shopkeeper asked for driving license or passport as proof of id.
I do not have either so shopkeeper said package has to be sent back.
I had good communications from company when I called them regarding both purchase then delivery issue.
Received a full refund from Test Meter Group.
9 February 2026
Reply from Test Meter Group Ltd
Hi Steven
Thank you for your review.
We’re sorry to hear about the inconvenience with your delivery and collection. Unfortunately, collection point ID requirements are set by the courier or shop and are outside of our control.
I can see the item has now arrived back in our Stores area and I have now arranged the refund back onto the original payment method.
Confirmation of this will be provided by e-mail.
Thank you for your patience.
Best Regards
Joseph Hancocks
Customer Services Manager.
SUPER EFFICIENT!!
20 February 2026
Reply from Test Meter Group Ltd
Hi Darren
Thank you for the fantastic feedback! 🙌
We’re thrilled to hear you found our service super efficient. That’s exactly what we aim for! If there’s ever anything else you need, we’re always here to help.
Best Regards
Joseph Hancocks
Customer Services Manager
Quick and easy to dealwith
20 February 2026
Reply from Test Meter Group Ltd
Hi Martyn
We’re really pleased to hear you found us quick and easy to deal with — that’s exactly the experience we aim to provide. We truly appreciate your support and look forward to helping you again in the future!
Best Regards
Joseph Hancocks
Customer Services Manager
Good price and fast delivery.
20 February 2026
Reply from Test Meter Group Ltd
Hi Mike
Thanks for your feedback!
We’re pleased to hear you were happy with the price and delivery speed.
Providing great value and quick service is what we strive for.
We appreciate your support and hope to serve you again soon.
Best Regards
Joseph Hancocks
Customer Services Manager
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