Tetley UK Reviews 

180
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, most reviewers were let down by their experience overall. Consumers frequently pointed out that the tea tastes extremely weak and watery, leaving them with little to no flavor in their daily cup. Many buyers explained that the teabags now feel much lighter and contain noticeably smaller amounts of tea leaves than they used to in the past. Some reviewers were not happy with a strange chemical or perfumed taste affecting their drinks and leaving an unpleasant sensation. A few other people also felt that the overall product quality has declined significantly over the recent years compared to traditional past standards.

What people talk about most

Product

Consumers find product dissatisfaction widespread, with many reviewers reporting that the tea tastes weak,... See more

Quality

Clients share negative opinions on quality, frequently reporting that the tea tastes weak, chemically, or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This month Tetley tea bags are just awful. I thought I had a bad batch but then looked online. Lots of people saying the same thing. I need two bags in one cup (NOT a pot!) to get anywhere near a norm... See more

Rated 1 out of 5 stars

I had the great misfortune of having to endure several cups of this monstrosity of a tea. Why anyone would choose to drink let alone spend good money on it I have no idea. If all you have ever known... See more

Rated 1 out of 5 stars

Don't know what you've done but the Tetley original is terrible. We thought it was the milk as our cuppa tasted chalky. But via using Scottish blend we discovered it wasn't our milk nor water but Te... See more

Rated 1 out of 5 stars

Be warned. This company has been bought out and the tea has completely changed and not for the better. The new perfumed flavour started slipping through around last Christmas, and I have finally stopp... See more


Company details

  1. Tea Shop
  2. also in
  3. Coffee store
  4. Tea Manufacturer
  5. Tea Market Place

Information provided by various external sources

Discover the best quality tea from Tetley. Buy tea online and enjoy your morning cuppa with the different tea flavour. Visit our website for a wide range of healthy teas.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

180 reviews

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No history of asking for reviews

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1.3

All reviews

(180)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

What have they done?

I'm so glad I looked these reviews up because I thought I was going mad. What have Tetley done to their decaf tea bags? They taste awful. Not buying Tetley again after years of only using their brand.

10 April 2026
Unprompted review
Rated 4 out of 5 stars

I believe Tetley Tea original gets a…

I believe Tetley Tea original gets a bad rap here! I’m British have been drinking this on and off all my life since the 70s and it’s still up there with quality! Way better than supermarket brands with quality and a well rounded taste. Probably as good as Yorkshire tea. At least Tetley don’t FAF UP the tea bags. They don’t split! .. Stop Moaning people the British are so miserable!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Like most reviews I was surprised by the poor quality!

Like most reviews I was surprised by my last purchase of Tetley tea bags, I found the tea to be bland and noted that the contents of the bags had been reduced, this also gave the impression that the bags were smaller.
Very disappointing and as such will be purchasing another brand of tea.
Tetley looses another customer!

22 March 2026
Unprompted review
Rated 1 out of 5 stars

I tried that tea for the first time in…

I tried that tea for the first time in ages and I can say it's is god awful it's very small amounts of dust in a bag and has little to no flavour it's bland to say the least least it's not what it used to be and there is a huge decline in it's flavour and quality I would advise anyone and everyone to avoid buying it terrible 👎

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Tetley decaf tea bags sour taste.

I have used Tetley decaf tea bags for many years, recently as December 2025 they started to taste sour, I actually thought it was my taste buds, turns out I am not the only one having this problem, I am not keen on the Yorkshire tea decaf, any recommendations.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible over-strong taste

Suddenly, the new box of 240 teabags opened this morning smells very strong and the tea tastes as though it is 'stewed', i.e. made with water that isn't boiling. I had to leave it and asked husband to buy me another brand or Tesco's own brand if they have it.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. The tea bags just seem full of dust and not much else. I live in a hard water area and the tanning and scum left around the mug after drinking a cup has to been seen to be believed. They never used to be such poor quality and I won't buy them ever again.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Tetley tea tastes like the plastic bag

Tetley tea tastes like the plastic bag. I've just opened a 400 bag pack and I will never be buying them again. I have 2 cups of tea in the morning and the first cup was fine because it was teabags that are from a box we brought a couple of weeks ago. I've opened the bag made a cup of tea and good godit smells of chemicals and plastic. Its awful and with the 1 sip I took i knew it was wrong. I will be taking them back to Asda for a refund. Tetley tea is undrinkable.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

2000 Tetley was sold off to a indian…

2000 Tetley was sold off to a indian company and god don't we know it .. we in the uk are drinking dish water , they have killed a British intuition and i will not be buying any more .. 60 years i have been drinking Tetley tea and now it is nothing more that a dish water hot water drink that is rank rotten .i repeat it is rank rotten .. you have killed it now, ..

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Really bad

Changed supermarkets so bought Tetley Original tea bags. What a mistake - harsh, acidic and no discernible "tea" taste! I cannot believe that anyone likes this and it's almost twice the price of my usual Sainsbury's Red Label. Also enjoy Yorkshire Tea so I can't understand what's wrong with Tetley. In spite of the hideous waste (I stupidly bought 400) it's going into the bin and I'n never buying this once great brand again!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Strange taste to Tetley tea bags

Has anyone noticed a very strange taste in tetley teabags recently. It tastes sort of metallic or something that I cannot explain. I always buy tetley tea bags but I wont be now.. the price of them is expensive to have a taste like that. Tetley what have you changed about the process of your teabags. Sort it or people just will not buy. TASTE DISGUSTING......I used to enjoy a cup of this tea. But, over about 6months noticed this foul taste......never buy again. The paper that holds the tea looks less pourous and deffo less tea within the paper they are in. Terrible tea. To cut back on things within your brand will be this companies down fall.

I opened the teabags and it looks like what has been scraped of their floor. Hardly any tea leafs and looks like finly ground coffee.....cheap rubbish at a hige price. Just lost a long customer for yiur brand....eeeee

They used to have a lining inside their boxes....the larger pack which is plastic does not taste as bad so could be the cardboard.....who knows. I am not buying them now anyway...

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Less tea in the bags

I agree with others, the taste is different, also there is much less tea in the tea bags now. i will be changing my brand of tea from now on. Tetley, you just lost another customer.

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Tetley teabags

I have used Tetley tea bags for year and we provide them for our customers in our AirBnB.
I recently purchased a 440 bag the taste is absolutely awful I noticed the tea bags have less tea in them compared to the old ones also it just does not taste like tea there's a bland cardboard taste, I have removed them from our AirBnB and have had to dump the recent purchase. Tetley you need to sort this rapidly very very disappointed customer

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Tetley - What on earth have you done!

Glad to read that other people have found the taste of Tetley T Bags has become awful over recent months. I have always drank Tetley and I'm 62 years old but this last and large box is going straight into the bin after only 4 bags of perseverance. Horrid and tastes like the cardboard it's packed in!

4 June 2025
Unprompted review
Rated 1 out of 5 stars

I've drunk tetley tea forever but the…

I've drunk tetley tea forever but the last batch of English Breakfast tastes horrible - it tastes of fat, or as if the bags have been made in a fish and chip shop. A friend had a cup of tea with me yesterday. She said it was undrinkable so not just me!

27 April 2025
Unprompted review
Rated 2 out of 5 stars

Very disappointing Tea

I’ve drunk Tetley’s tea for years. I’m having to leave the bag in the cup to try to get some taste and colour in it. Is it me or is there less tea in the bags now? This is the second big bag I’ve bought so obviously not a one off.
Think it maybe time to look for a different brand of tea.Very disappointing Tetley

21 April 2025
Unprompted review

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