Tgifridays Reviews 

276
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poorly prepared meals, mentioning that dishes arrived cold, were overcooked, and completely lacked proper flavor. Consumers also pointed out that the prices were far too high for the poor quality and small portions they received. Some reviewers were happy with the friendly and welcoming service provided by attentive staff members during their meals. People also noted that certain drinks and specific food items actually met their expectations during visits. Guests occasionally experienced pleasant atmospheres when celebrating special occasions like birthdays with their families.

What people talk about most

Service

People report ambiguous experiences with service, as opinions are heavily divided. While many customers... See more

Staff

Customers had ambiguous experiences with staff, reflecting high disagreement among reviewers. Many consumers... See more

Product

Reviewers highlight negative aspects of product, consistently expressing disappointment with the food... See more

Price

Clients share negative opinions on price, feeling heavily overcharged by the inflated costs. Reviewers report... See more

Quality

Users consistently describe deep disappointment with quality, noting that meals are often served cold and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Visited TGI Fridays in Coventry tonight. Very young staff appeared to be very poorly trained. Long bench seats were sticky. On a positive the food was nice & they had 0% Larger & 0% Guinness to drink.... See more

Rated 2 out of 5 stars

Disappointing Saturday Night – Noisy, Dirty, and Cold Food I visited TGI Fridays at Rushden Lakes on a Saturday evening, and unfortunately, it was a major let-down. While I may be outside their tar... See more

Rated 2 out of 5 stars

Tgi has gone absoutley downhill in norwich, Staff were good but the food quality was very poor and overpriced. I actually felt like i was eating at a bbq who can't cook properly. It was overcooked. No... See more


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2.1

Poor

TrustScore 2 out of 5

276 reviews

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2.1

All reviews

(276)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

Food Poisoning at Braintree TGI

My daughter and I had vegan starter and different vegan mains at TGI Braintree, we both had food poisoning and were really ill. Will never go back, this is a serious matter and can have direct consequences.

11 July 2022
Unprompted review
Rated 1 out of 5 stars

TGI Fridays

TGI Fridays - Enfield
Leisure Park, 200 Southbury Rd, Enfield EN1 1YQ

Absolutely disgusting!!!!!!!! For the second time in a couple of months the service has been terrible at the Enfield restaurant. We waited 30 mins to be seated after we had booked a table, which was ok as we expected it to be busy as it was Father’s Day. In sight Several tables were empty. Staff were extremely slow in cleaning tables. When we eventually sat down there was no cutlery and waited over 30 minutes just for drinks and to order the food. We ordered starters mains along with children’s meals and have a simple instruction for the kids food to come out with the starters. We waited over 1 and a half hours to have our !!!!!!!!!Mains brought out without any starters !!!!!!’nor children’s meals.!!!!!!!!!! Which this also happen on our last visit. We made a decision to inform staff and leave After being there for 2 hours. We Will not be returning here again !!!!!! Hope you lost lots of customers As most people were complaining. Food was insight and stilling there in the kitchen with staff standing around chit chatting with no care in the world .

27 June 2022
Unprompted review
Rated 1 out of 5 stars

Never Again AVOID

So sadly the staff were nice but the food was awful and decor worse, it was dark and dirty and we spent most of the time squatting flies ! £70 for four meals not good, paid £9 for two tacos that were awful would never go back ! Like I say staff lovely but restaurant dirty and dark and just not nice at all !

2 June 2022
Unprompted review
Rated 2 out of 5 stars

What has happened to the place??

Visited Prestwich branch 26th/5
Hadn't been to TGI's since before covid. Treat for us with visiting son and his mates for birthday.Used to be a vibrant,lively,buzzy atmosphere, particularly at the bar...now
dead.Too few staff,flying around doing their best..hosting parties..singing happy birthdays whilst juggling with taking orders, making desserts,sorting drinks,probs cleaning loos and on it goes. We had to wait over half an hour for 2 cokes at one time on asking were told..'maybe soon'. The staff frustrated and apologetic at not being able to provide adequate service. Food when arrived was fine. Fair vegetarian selection. Sad to see the place. Bar area totally deserted...daren't ask for a cocktail!! Best pull your socks up TGI's or you maybe no more in the near future. Look after you staff.

27 May 2022
Unprompted review
Rated 1 out of 5 stars

Tried the new TGI Friday in Chelmsford…

Tried the new TGI Friday in Chelmsford for lunch today 19.5. 22 , what a complete disaster , under staffed poor kid we’re running about like headless chickens not knowing which way to turn , what’s up with management don’t they give these kids any training no there sat in the booths on their laptops trying to look important

19 May 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish management..

Absolutely rubbish management... Westfield TGI Fridays waiter brought completely different what ordered. For drink we had to ask few times. Later asked for 1 extra chair and started nightmare. Waiter couln't do it. Manager absolutely rude. Started shauted. Added to bill what we didn't eat...avoid

15 May 2022
Unprompted review
Rated 1 out of 5 stars

When taken to our table the seats were…

When taken to our table the seats were dirty, it took 15 mins for a drink order, then we ordered 3 starters,the hummus was not available so we ordered potato skins, they arrived and my daughter (10) thought they were stuffed coconuts they were so burned they were uneatable, plus the first attempt at the potato skins was wrong and they brought nachos, my boneless wings were soggy and had obviously been under a warmer as my blue cheese dip and celery were warm, After our starters I was then told that my main meal was no longer available so I ordered fajitas which were just a pile of soggy onions and peppers with a few chicken strips !!! £88 for this rubbish you should be ashamed, times are hard and and I am just gutted that I spent my hard earned cash on this shambles
Plus the toilets are disgusting and filthy with no paper in the cubicle 🤢
Also we had to ask for cutlery

9 May 2022
Unprompted review
Rated 1 out of 5 stars

Went to the Wembley Park one as we were…

Went to the Wembley Park one as we were up from Newcastle and the service and staff were disgusting. We were seated and took a while for order to be taken by a miserable staff member. The rest of the staff were sitting in a booth of their own chatting and laughing really loud while the restaurant was busy and they weren’t serving at all. Come to leave and the door man was very rude not letting us leave till I put the bottle of pop I carried in with me on the floor. He was rude and wouldn’t let us speak or explain. Worse experience I’ve ever had at a tgi Fridays

22 April 2022
Unprompted review
Rated 1 out of 5 stars

Won't be coming back

I have not been to a TGI Fridays for several years and won't be back. Half the menu was missing - no salmon, no sour cream, no tacos, no hummus & pitta, no lime cordial - I was told this was because it was Sunday.
The food was second rate and overpriced.

4 April 2022
Unprompted review
Rated 1 out of 5 stars

Worst service i have ever received

Worst service i have ever received. Forgot our starters and brought our mains out. Drinks service extremely slow.

I hope you dont get the same waiter as ours. (If we actually had one)

Tbf - food saved your backsides

25 March 2022
Unprompted review
Rated 2 out of 5 stars

Ribs was to burned 🥵 to eat but the…

Ribs was to burned 🥵 to eat but the other food was nice so I though not to complain. I got home and found I got double charged £93.70 boths times with the £20 gratitude I gave. It turns out the transaction will stay pending for 2/3 working days before your money 💰 get returned. Better to take cash 💵 and avoid any unhappiness.

14 March 2022
Unprompted review
Rated 1 out of 5 stars

Went to Rushton lake TGI'S

Went to Rushton lake TGI'S, staff friendly and 17.00 shared starter nice, 2 x chicken meals nice but the 2 x burgers was not nice ,burgers with every mouth full all you tasted was burn't ,my daughter couldn't eat it !! i tried but was overwhelmed and gave up ,complained to the managed all we got was 10% off £7.00 (MY BURGER COST NEARLY £17.00 AND MY DAUGHTERS WAS ABOUT £12.00) ,I had eaten there a week before and the burgers was so nice, caulk and cheese how different they tasted ,will not be returning!!!

26 February 2022
Unprompted review
Rated 1 out of 5 stars

TGI Friday (Oracle Reading) to be…

TGI Friday (Oracle Reading) to be avoided!
Ordered 2 meals, Cheeseburger and Chicken Burger.

Cheese burger came with the saltiest chips ever, bottom of burger red onion covered in vinegar, burger looked like 6 oz weight and that was all on the plate, Chickenburger was a battered slither of frozen deep fried with coleslaw also covered in vinegar, chips also uneatable.

Gave up paid and left...what has happened to TGI's, i think trying to reap revenue after covid shutdown..

"More shortcuts than Emerson Fittipaldi"

Staff too busy talking at rear of kitchen had to shout to pay!!!

Recommendation
Go to McDonalds better quality, and save yourself £30

14 February 2022
Unprompted review
Rated 4 out of 5 stars

True TGI’s spirit in Sutton coldfield

Tgi’s Sutton Coldfield. Been meaning to review them for a while. We visit regularly and they always smile and nothing is too much trouble. Makes a world of a difference well done.
Although can you bring back the Cajun cream pasta dish everyone is really sad.

7 February 2022
Unprompted review
Rated 1 out of 5 stars

Not again !!

Went to TGI Watford Central as was only place available on a Saturday night. The staff were very friendly but the food wasn’t cooked properly both off us didn’t finish as didn’t enjoy it as all. The table our laid out way to close together I might iswell or Saturday with the couple next to us and spoke to them. This just felt very uncomfortable and not very pleasant when your trying to enjoy a meal and another couple can listen to your conversation. Worst £60 I’ve ever spend in a restaurant. 🤬

7 February 2022
Unprompted review

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