Tgifridays Reviews 

276
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poorly prepared meals, mentioning that dishes arrived cold, were overcooked, and completely lacked proper flavor. Consumers also pointed out that the prices were far too high for the poor quality and small portions they received. Some reviewers were happy with the friendly and welcoming service provided by attentive staff members during their meals. People also noted that certain drinks and specific food items actually met their expectations during visits. Guests occasionally experienced pleasant atmospheres when celebrating special occasions like birthdays with their families.

What people talk about most

Service

People report ambiguous experiences with service, as opinions are heavily divided. While many customers... See more

Staff

Customers had ambiguous experiences with staff, reflecting high disagreement among reviewers. Many consumers... See more

Product

Reviewers highlight negative aspects of product, consistently expressing disappointment with the food... See more

Price

Clients share negative opinions on price, feeling heavily overcharged by the inflated costs. Reviewers report... See more

Quality

Users consistently describe deep disappointment with quality, noting that meals are often served cold and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Visited TGI Fridays in Coventry tonight. Very young staff appeared to be very poorly trained. Long bench seats were sticky. On a positive the food was nice & they had 0% Larger & 0% Guinness to drink.... See more

Rated 2 out of 5 stars

Disappointing Saturday Night – Noisy, Dirty, and Cold Food I visited TGI Fridays at Rushden Lakes on a Saturday evening, and unfortunately, it was a major let-down. While I may be outside their tar... See more

Rated 2 out of 5 stars

Tgi has gone absoutley downhill in norwich, Staff were good but the food quality was very poor and overpriced. I actually felt like i was eating at a bbq who can't cook properly. It was overcooked. No... See more


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2.1

Poor

TrustScore 2 out of 5

276 reviews

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2.1

All reviews

(276)

34 reviews in the last 12 months

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Rated 2 out of 5 stars

POOR ALROUND AND EXPENSIVE

Went to Friday's Stretford G-Manchester. Poor all-round and expensive. We were kept waiting at the door with the loud music in our ears. It went down hill from there could not get a coffee the machine was broke! The veggie menu is poor only surpassed by the poor bland food. The real issue was the price it was very very expensive for what we got.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Unsatisfactory visit

This was the worst TGI I have visited.
First time I have been to Rushden lakes restaurant, and will be the last.
Slow service, staff stood around doing nothing, food sat on the hot plate for at least 20 mins after being alerted by chef it was ready, I had to say the food has sat there, staff were unfriendly and looked like I’d annoyed them when asking where our meal was. The place was empty so being busy was not the reason. Won’t be back.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

RIP OFF

Prices have shot up, absolute rip-off.

Plant fajitas £20.70
Veggie Burger & Chips £19

Much better value and food available at so many other places.

Dated overpriced brand looking to rinse customers before it goes bust.

20 July 2024
Unprompted review
Rated 1 out of 5 stars

WHAT HAS HAPPENED TO THE PRICES?

WHAT HAS HAPPENED TO THE PRICES??

Dishes we’ve always ate in the past, sesame chicken strips, Cajun chicken pasta etc are now close to double the price. Cajun pasta now nearly £20!! Ridiculous. Service quite slow for it being relatively quiet.

21 July 2024
Unprompted review
Rated 1 out of 5 stars

Food was great service was OK

Food was great service was OK. Don't rely on there offers they do they are not valid and will cause a argument over it. I spent 300 quid on food and wouldn't let me have a pint of pilners at 2.95 for the euros like they advertise I payed 6.50 so I left no deserts because I was angry

13 July 2024
Unprompted review
Rated 1 out of 5 stars

Tgi Manchester arrived at 17.45 for…

Tgi Manchester arrived at 17.45 for 18.00 booking asked to wait at bar.( 1 member of staff working) 18.40 taken to table waited another 25 mins for order to be taken after numerous attempts to order 😡. Food over priced ! Made a complaint and was told they were very busy ! There seems to be a lack of staff and looking at other reviews this is the case in every Tgis . With no reply’s from Tgi,s this makes tells me they aren’t interested in comments left on this site. Very very poor from an established company 😡

15 June 2024
Unprompted review
Rated 2 out of 5 stars

TGIs Rushden Lakes

TGIs Rushden Lakes, Bedford

Went on a Wednesday evening. Party of two. The prices are seriously over-priced. £16 for a cocktail (but 2 for price of one)! Over £20 ish for a chicken fajita... The bill was around £80 for two. The service was poor and food took a long time to arrive, which the server did acknowledge. The server passed the table numerous times before taking empty plates away and left off my beer when bringing drinks over and never realised until i had to follow it up. Never even offered water. And server passed table numerous times, but we had to eventually just request the bill. The server said they would do something about the bill to compensate, but only took off an optional service charge (!), which we would have taken off anyway.

Something more should have been done about the table next to us. There were about half a dozen lads with bike helmets placed all on the table and floor next to our table with most of the lads not even eating, but had just joined their friends to hang out and some just stood crowding around the table and they were there a long time. The server, to be fair, did ask them if they wanted to put the bike helmets behind the bar instead, but they didn't want to - but as theyweren't dining, they should have been asked to politely move on and it should have been appreciated how it might impact the atmosphere for other diners spending a lot of money.

On the positive side, when it did arrive, the food was nice (not worth the money, though).

12 June 2024
Unprompted review
Rated 1 out of 5 stars

I’ve given this 1star as I can’t go any…

I’ve given this 1star as I can’t go any lower, went to TGI FRIDAYS at cheshire oaks for my birthday meal to say I was disappointed is an understatement, don’t get me wrong the best thing about the place is the staff,they were friendly and helpful going above and beyond but honestly how this place is still open is beyond me, it’s dirty, wallpaper coming of the walls, toilets we’re disgusting as were the sinks actually I think the toilet was cleaner than sink🤢 and the food was Terrible and extremely overpriced all in all it was sh-*t never going to go there again management should be ashamed

2 June 2024
Unprompted review
Rated 1 out of 5 stars

Sorry TGIFridays

Sorry TGIFridays, slow service on a quite day, warm beer twice, and an overcooked steak, not worth the money, may as well have gone to McDonald's for a burger!

27 May 2024
Unprompted review
Rated 1 out of 5 stars

My daughter ended up with food…

My daughter ended up with food poisoning of a burger I contacted them and all Ive received was they’ve passed it on to someone and I may be contacted further… basically that’s the end of it no apology or anything!
Will Defiantly not be visiting again.

26 May 2024
Unprompted review
Rated 1 out of 5 stars

“Exciting changes” you’ve made points worth less goods. Goodbye.

“REWARDS We’ve made some exciting changes to our Fridays Rewards® Program”
Exciting? Exciting? You have changed your points rewards suddenly without warning so people have to spend more money to get the same rewards. (£75 to get a £10 starter, now it’s £100. And, £50 to get a free side, now it’s £75). People who have earned points already LOSE money/ points value without warning. We don’t think that’s fair so we have stopped going!!!!

26 May 2024
Unprompted review
Rated 1 out of 5 stars

RACISM! Black People Beware!

RACISM against BLACKS!!!
It was Sat 18th May 24 approx. 6:15pm when I took my partner to Rushden Lakes TGI Fridays for her Birthday meal, only to be faced with a racial black hater who also happened to be a waitress actually working for TGI in her capacity... I was the only black person sitting at my table. Both of us together with her parents witnessed the entire show and raised our eyebrows each time. Firstly, we had to upgrade our seating, and it was at this point the hater made herself quite obvious with her dirty looks and rude attitude, then, when we then moved, she kept avoiding eye contact with me but would give the occasional dirty look whenever she could. This became more obvious when the food actually arrived; 3 plates came first including my plate which she then realised she held in her hands together with the other server who held the other two plates. She blatantly refused to serve me my plate despite me saying loudly that the dish was my order, and served it to the person who sat across the table from me instead, who then had to give it to me. This was strange, and could only be construed as racism. Now, I have been frequenting TGI for years, but this is a wake-up call for all black people out here! I hate what she’s done to us and how she made us feel, speak up if this ever happened to you. I will name and shame if given the opportunity to do so.

18 May 2024
Unprompted review
Rated 1 out of 5 stars

Felt like I got racially profiled and…

Felt like I got racially profiled and told at 22.10 that they are shut racism is still prevalent in Edinbrugh tgi Friday but the other restaurant never said a word I will never go back again to any of their establishments

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Extortionate pricing nowadays

Extortionate pricing nowadays, even in the current climate. Cost over £70 for two mains & two drinks. A couple of years ago, the same meal was about £40. And they don't even do the Jack Daniels glaze anymore... The place was near empty when a couple of years ago we'd have had to book at the time we went. Not surprised, as its a total rip off. Can get much better elsewhere at that price, so can't say I'll ever return sadly.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Ann-joni is a brilliant waitress

Ann-joni is a brilliant waitress. She has the qualities of a professional waitress and she works with confident.
I enjoy the service Ann-Joni display at work. I am so proud of this young girl and admire the way she served my table.
Keep up the good work Ann!

20 April 2024
Unprompted review
Rated 1 out of 5 stars

Poor service & Poor Quality Serving

@Madrid: Poor service! We should have known from the door step welcome and turned straight away out. It did not bother anyone that we were at the door waiting to be assigned to seats. Friendly approach for orders but it took ages to get delivered. One order were without the needed dip. When following up the waitress did not want to understand. The ribs were served along the fries really poor looking. The Nachos were only a handful from the Nacho Combo, but delicious. One of our orders were not placed and we had to follow up to find out, re ordered after all were done eating. :( We got apologies thats it. Cocktails were delicous. Next time will rethink of going to TGIF.

23 April 2024
Unprompted review
Rated 1 out of 5 stars

TGI’s Staines-upon-Thames

TGI’s Staines-upon-Thames, poor to say the least, 2 out of 3 of the mains had issues. I ordered the Ultimate Ribs, what came to the table I can only describe as something that you would expect from a Wetherspoon. My friend ordered the ultimate Mixed Grill, after confirming how he would like his steak, the waitress put the wrong meal through and he ended up with the Ribs also, a Wetherspoon special.
The drinks were ordered and after waiting 30 minutes, we had to chase them up, as they had been forgotten ( the waiters words).
The initial seating time was good, but it felt like as soon as you were seated at a table it went down hill, slow service, forgotten about for the drinks, the meals took an age to come out, weren’t very warm, were poor quality and incorrect.
We weren’t the only table with issues, one table complained that they had sent one of their meals back 4 times as it was incorrect, something to do with their child being allergic to something on the plate.
We were staying in the area for the night and were a walk-in, but If this is the standard of the service and food you get there now, we certainly won’t ever be going in again and next time we’ll just keep on walking. Complete waste of money, over £100 for a Wetherspoon experience.

20 April 2024
Unprompted review

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