Superb service and advice
Superb service and advice. I was kept updated through the printing process and the goods arrived on time.
I am very happy with the quality
21 August 2025
Unprompted review
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Company details
Information provided by various external sources
The Print warehouse is a UK based printer of embossed and raised ink business cards as well as die cut and letterpress. Printed swing tickets and luggage tag printing are also a large part of our business and we have helped many companies. Wedding stat...
Contact info
United States
- www.the-print-warehouse.co.uk
4.0
Great
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fantastic customer service!!!
I cannot recommend their service enough! Kevin went above and beyond today to help me complete my order and make sure it was the best possible outcome for us. Honestly so impressed with their level of customer service. Thank you!
24 November 2020
Unprompted review
Many thanks to Kevin!
Many thanks to Kevin, had no issues with his services at all. He communicated well throughout the whole process, answered all my questions quickly. I had specific request regarding the delivery and he catered to it. Honestly no complaints at all, great service.
Thank you Kevin
17 July 2018
Unprompted review
Very bad experience with this company
Very bad experience with this company. First the wrong font was used despite sending them the appropriate file. Then the aspect was incorrect, despite clearly requesting portrait. Then the spacing was incorrect despite requesting for text to be centred. Final print was slightly off centre. When going back to the company to request a reprint I was accused of not checking the proof properly. No resolution was offered apart from having to pay half price plus VAT plus delivery. When going back to them for a better resolution they simply repeated themselves, telling me to check their terms and conditions and that the fault lies with me and that this is ‘standard printing practice’. The request of printing centrally was a very basic one. I checked the proof but it wasn’t obvious that it was off centre until arrival. Really disappointed I wasted £140 of my small UK start up money with this extremely unhelpful company. I dealt with Kevin.
4 April 2018
Unprompted review
Reply from The Print Warehouse
Hi Becky,
Thanks for your feedback, once again I am sorry you were disappointed. I think the key statement in your review is “I checked the proof but it wasn’t obvious that it was off centre until arrival” – as much as it is an uncomfortable truth for you to accept, you did not check the proof properly.
You gave us authority to proceed which we did and then after the item was printed decided that you wanted various changes.
As a gesture of goodwill we offered the reprint (due to your error) at half price which you declined.
I think we were more than fair in the matter – I wish you the best of luck in your future business venture
Kind Regards
Kevin
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