The time it took for the company to pack and send out my item was very fast. I ordered before 21:00 (9 PM) and got a mail confirming that my order was prepared and on its way only five hours later whi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Way too long the delivery! We’ve got 2026…when it’s a courier company problem so change the company,easy.
Top notch customer service after being delivered broken items (due to logistics). Very fast response & solution. Thank you Kim.
Company replied
The Alpha men have very good service problem was only in Danmark, postnord is very bad. Thanks Alpha men
Company details
Written by the company
Wij zijn The Alpha Men, een specialistisch online winkel in verzorgingsproducten voor mannen. Wij bieden je alle producten aan die je kunt gebruiken in de badkamer, maar dan van de mooiste merken over de hele wereld.
Onze bezorgbelofte
Gratis thuisbezorgd vanaf € 30,-
Gratis en snel bezorgd. We verzenden jouw bestelling met PostNL, kwaliteit en snelheid gegarandeerd.
Contact info
Oosterkade 29, 9503 HP, Stadskanaal, Netherlands
- +31850607010
- klantenservice@thealphamen.nl
- www.thealphamen.nl
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great!
Very reliable shop with a great assortiment! I am using for years now, and always satisified.
4 May 2026
All my confidence
Very good products, they are as fast as Amazon too. Order today receive tomorrow, at last the day after.
29 April 2026
Good produkt not very fast delivery
My order arrived today. It was very good and it worked perfectly, but it took much time to deliver the order, but it was worthy
28 April 2026
Reply from The Alpha Men
Thank you for your feedback!
We’re very happy to hear that the product worked perfectly and that you are satisfied with it.
Because of a public holiday in the Netherlands, the delivery took a little longer than usual. We apologize for the delay and appreciate your patience.
We hope to serve you again soon!
Great service!
13 April 2026
Scammed with order delivery
Scammed with order delivery. Said delivered, nothing came, no help from the sender as of yet.
13 April 2026
Reply from The Alpha Men
Hi,
We’re sorry to read this and completely understand how frustrating this situation must feel.
We want to clarify that we are absolutely not scammers. As soon as we were informed, we immediately started an investigation with the carrier to find out exactly where the package was delivered. At the moment, we are waiting for their response, as they need to verify the delivery details on their end.
As soon as we receive more information, we will update you and work together towards a suitable solution.
Thank you for your patience.
The Alpha Men
Very satisfying shopping experience
For my object of desire (Mühle R41 GS) The Alpha Men offered the best price around, delivery was lightning fast and they added a very nice free gift. What a smooth and satisfying shopping experience - highly recommended!
9 April 2026
Buy the t-shirt !!!
Simply the best. Koop al jaren bij The A Men en steeds opnieuw erg tevreden. En de boys zijn altijd fair en behulpzaam. Buy the t-shirt 😊 !!
25 February 2026
I got other product
I got other product , no this which one i order:) but my girlfriend open it without me then I cannot send this back;)
Never order here again
11 March 2026
Reply from The Alpha Men
Hi Daniel,
Thank you for your review, and I’m sorry to hear about your experience.
I’ve looked into your order and can confirm that you ordered the Extreme Hold Matte Pomade. At the moment, this product is a special edition, which comes in a blue variant packaging. This means you have received the correct product, only in the updated special edition version.
We understand the confusion, especially if the packaging looks different than expected. If you have any questions or if something still seems unclear, you can always contact our customer service, we’re happy to help.
Kind regards,
Kim | The Alpha Men
Everything went fine
10 March 2026
Very disappointed.
I suspect the item was packed in a damaged state because the inner box was crushed despite the outer packaging being fine. Furthermore, the seal appeared to have been cleverly reapplied. While the product itself seems okay so I'll be keeping it. I am deeply disappointed with the way the company treat customers.
9 March 2026
Reply from The Alpha Men
Thank you for your review and for sharing your experience.
We have looked into this and can confirm that the packaging does have some dents. Fortunately, the product itself is not damaged. This order was shipped directly to you from the supplier.
As we understand that this is not the experience you expect, we have applied a discount to your order due to the inconvenience.
If you have any further questions, please feel free to reach out, we are happy to help.
Kind regards,
Kim
The Alpha Men
One of the product had a slight defect…
One of the product had a slight defect with its package, but nothing major that could have affected the product's performance.
9 March 2026
I got a good deal on my stuff
I got a good deal on my stuff, and the shipping was super fast. All in all, it was a pretty good buying experience. I'd be happy to come back.
5 March 2026
Wide variety of very fine products…
Wide variety of very fine products framed in an easy overlooking store with reasonable prices and a speedy delivery. Highly recommended
2 March 2026
Best men shop!
Always order my hair products here. Best website to order all kinds of products!
8 March 2026
Unprompted review
They sent me the wrong product
They sent me the wrong product. Instead of giving me te right product they offer me a discount off 10% of the right product and they don't wanne take the other product back. Don't order on this site they got shitty costumer service and do nothing to please their customers.
5 March 2026
Unprompted review
Reply from The Alpha Men
Hi Maarten,
We’re sorry to hear that you’re not satisfied. We would like to clarify that the product you received is the same product that was ordered, including the color selected during checkout.
The product had already been opened by you, which means it can no longer be returned. To still help you, we offered a 10% discount on the correct varian.
We always try to think along with our customers and offer a reasonable solution.
Kind regards,
The Alpha Men | Kim
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.