The Alpha Men Reviews 

2,155
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The time it took for the company to pack and send out my item was very fast. I ordered before 21:00 (9 PM) and got a mail confirming that my order was prepared and on its way only five hours later whi... See more

Rated 3 out of 5 stars

Way too long the delivery! We’ve got 2026…when it’s a courier company problem so change the company,easy.

Rated 5 out of 5 stars

Top notch customer service after being delivered broken items (due to logistics). Very fast response & solution. Thank you Kim.

Company replied

Rated 5 out of 5 stars

The Alpha men have very good service problem was only in Danmark, postnord is very bad. Thanks Alpha men

Company details

  1. Cosmetics shop

Written by the company

Wij zijn The Alpha Men, een specialistisch online winkel in verzorgingsproducten voor mannen. Wij bieden je alle producten aan die je kunt gebruiken in de badkamer, maar dan van de mooiste merken over de hele wereld.

Onze bezorgbelofte

Gratis thuisbezorgd vanaf € 30,-

Gratis en snel bezorgd. We verzenden jouw bestelling met PostNL, kwaliteit en snelheid gegarandeerd.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(2,155)

1,533 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from The Alpha Men

Great service from The Alpha Men, I have received my order exactly after 5 working days in Denmark. I'm very satisfied with he condition the items I've ordered arrived and can't wait to try them. It's also great that I could order items that can't be found easily like the products from Saponificio Varesino, and at a competitive price.

2 February 2026
Rated 5 out of 5 stars

My go-to

Usually my go-to store for purchasing hair products. It has a wide range of high-quality products and offers fast delivery.

28 January 2026
Rated 3 out of 5 stars

Great find but poor customer service

love that I found the Salt and Stone brand there and ordered immediately, but I didn’t like that they didn’t respond to my email.

1 October 2025
The Alpha Men logo

Reply from The Alpha Men

Hi,

Thank you for your review, and we’re happy to hear you’re pleased with our Salt & Stone selection.

Unfortunately, we can’t find a recent email from you in our system, only earlier contact from October. Of course, it’s possible something went wrong. Please feel free to resend your email to klantenservice@thealphamen.nl
, and we’ll be happy to look into it and assist you further.

We’re here to help.

Kind regards,
Mirte | The Alpha Men

Rated 3 out of 5 stars

Does not respect delivery choice

Everything that is an online shop, this is the exact same. They have my product, I'll buy it, nothing new here.
5 stars for that.
But, the thing that annoys me is, that they have 2 options for shipping in DK:
1 - Delivery to door, free
2 - Delivery to door, 30 dkk
I don't see why I should pay, when there is a free option.
But, the thing is.. the "delivery to door" is not delivered to my door.
It is being delivered to a pickup-point.

If I could choose another store with the product I needed, I would do that.
If you don't respect peoples choices, don't give them a choice.

12 January 2026
The Alpha Men logo

Reply from The Alpha Men

Hi Thomas,

Thank you for your review — you absolutely make a valid point.

The information shown in our checkout was unfortunately not displayed correctly. The free option applies to delivery to a pickup point, while home delivery should cost 30 DKK. We completely understand that this was confusing.

We will address this internally and make sure it is corrected as soon as possible.

Our apologies for the inconvenience, and thank you for bringing this to our attention.

Kind regards,
Kim |The Alpha Men

Rated 1 out of 5 stars

Ordered items January 12th and haven't…

Ordered items January 12th and haven't received anything yet It's not good enough to ask what I think of you when I haven't received my goods, I know there's a long way to go, but still

14 January 2026
The Alpha Men logo

Reply from The Alpha Men

Thank you for sharing your feedback. We’re sorry to hear that you haven’t received your order yet and understand that receiving a review request before your delivery can be frustrating.

We’ve already sent you an email with the tracking details for your package, so you can follow its progress. Your order is on its way.

If you have any questions or need further assistance, please feel free to contact us, we’re happy to help.

Kind regards,
The Alpha Men

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