thebamboocompany.co.uk Reviews 

456
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Never having grown bamboo before I was absolutely delighted with the help and advice given before purchase by Matt. After the order was placed the plants were received within 3 days. Excellent quali... See more

Rated 5 out of 5 stars

TBC's website was a good start. The advice I received when I phoned was very helpful and expert. The choice of bamboo types was wide but not overwhelming. The ordering and delivery system worked as pr... See more

Rated 5 out of 5 stars

Brilliant service bamboo arrived within a few days. Good healthy and lovely looking plants bamboo was supplied with after care information and fertiliser. Brilliant after care advice received an emai... See more

Rated 5 out of 5 stars

Received a confirmation email which had a personal touch felt as if your order mattered and we're happy to answer any queries about planting , type of bamboo etc. Plants arrived quickly well pack... See more

5.0

Excellent

TrustScore 5 out of 5

456 reviews

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5.0

All reviews

(456)

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Rated 5 out of 5 stars

Excellent service and quality

Never having grown bamboo before I was absolutely delighted with the help and advice given before purchase by Matt. After the order was placed the plants were received within 3 days. Excellent quality and very pleased with the purchase. In addition it was so nice to receive a follow up e-mail giving further instructions as to planting and watering. This type of customer service seems rare these days. I have asked Matt to thank the Tibetan monks for their blessing as I am sure this helped!!!. I would recommend this company to anyone not only for the quality but for the customer care given.

19 June 2018
Unprompted review
Rated 1 out of 5 stars

Very poor

I purchased 4 black bamboo plants from this company at the end of September 2017. I also purchased three black bamboo plants from another supplier at the same time. I carefully followed the instructions for planting. The plants from other suppliers are doing OK. Those supplied by the Bamboo company have all died. Go figure! I strongly advise you NOT to purchase from the Bamboo company.

14 March 2018
Unprompted review
Rated 5 out of 5 stars

Another happy customer

Simple order process online, good communication regarding delivery, safe delivery, great after service contact. Plants beautiful, healthy specimens. Totally rate this company.

9 August 2017
Unprompted review
Rated 4 out of 5 stars

Great company

Great company, great plants, relatively swift delivery albeit an "old school" one where you cant track or add info like say DPD. Difficult to judge the size of the plants you are getting otherwise i'd give it a 5 . In my case I ordered 4 and found I needed 6 . trouble free and fully reccommended

27 July 2017
Unprompted review
Rated 5 out of 5 stars

I am so pleased with my purchase

I am so pleased with my purchase, the bamboo is lovely and tall and in a great condition, even after delivery. The Bamboo Company even arranged delivery for a day when I would be at home. The email communication received after purchase was great. I definitely recommend and I will be back to buy more!

26 July 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant service bamboo arrived within …

Brilliant service bamboo arrived within a few days. Good healthy and lovely looking plants bamboo was supplied with after care information and fertiliser. Brilliant after care advice received an email few days after receiving my bamboo to remind and advise how to take care of them. I had a query and this was answered by return of email. Fantastic company to deal with

25 July 2017
Unprompted review
Rated 4 out of 5 stars

Web site was clear and easy

Web site was clear and easy, ordering was easy, plants were delivered in a few days, they look like they will grow into the perfect shape and height wished for.

10 July 2017
Unprompted review
Rated 5 out of 5 stars

Lovely plants. Excellent service

Plants were lovely. The company called me to tell me delivery had been arranged for the date I requested which I thought was a nice touch. Their dispatch email was funny and it made me warm to them as a company. No complaints here!

10 July 2017
Unprompted review

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