The Beautiful Company Reviews 

1,215
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought my wedding band from here 2 years ago. The band has completely split in half right where the diamonds stop on both sides. It's white gold. Emailed them and had no reply. Contact number doesnt... See more

Rated 5 out of 5 stars

Love love love my new platinum 4mm wedding band. It’s very comfortable on my finger, beautiful on its own or worn together with my engagement ring. Just delighted I chose this company and would happi... See more

Rated 5 out of 5 stars

We couldn’t be happier with the service and product provided. It was delivered within the expected time, even over the festive period! Communication was great throughout and all questions we asked we... See more

Rated 5 out of 5 stars

Couldn't fault them The whole experience of ordering and receiving our rings was incredibly straightforward. We had a ring sizer posted out to us very promptly and after we confirmed our sizes, we... See more

Company replied

Company details

  1. Jewellery shop
  2. Diamond Dealer
  3. Jeweller
  4. Jewellery Buyer
  5. Wedding service

Information provided by various external sources

Diamond Rings, Wedding Rings, Engagement Rings, Titanium Rings, Platinum Rings and Diamond Eternity Rings with Buy Now Pay Later & Money back Guarantee.


Contact info

3.8

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,215)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very satisfied

The ring is really nice, and as expected. The price is reasonable. Despatch & delivery is slower than other suppliers, not a problem if you order it in advance.

5 April 2024
The Beautiful Company logo

Reply from The Beautiful Company

Hi

Thank you for your review, glad you are happy with the ring, all our rings are made to order, that's why they can take a little longer to get sent out
TBC

Rated 4 out of 5 stars

Great communication and great price

Great communication and great price, came quickly. Only downside was when my ring arrived it just came in a padded envelope . I was at least expecting a £500 ring would come in a box so that’s why no 5 star.

12 April 2024
The Beautiful Company logo

Reply from The Beautiful Company

hi

thank you for your review, we try to keep our prices down has much as we can, thats why we do not include a box with the ring, but there is an option to buy a wooden box for a very reasonable low price
TBC

Rated 5 out of 5 stars

Beautiful wedding rings - BIG saving on High Street prices

Recently bought his and hers wedding rings from the Beautiful Company, delighted with both!

We went for plain platinum rings in a comfortable soft court profile - but the website offers a number of different profiles & patterns - and also engraving.

Sizing was perfect - after being sent the complimentary finger sizer next day (optional but recommended) before confirming the order. Delivery in our case was approximately two weeks thereafter.

Prices are much more reasonable than for comparable product on the High Street - in our case less than half the price of the ones we tried elsewhere (and no perceivable difference in quality).

Easy to navigate website, great service, highly recommended!

5 April 2024
The Beautiful Company logo

Reply from The Beautiful Company

Thank you so much for your great review it means such a lot to us as a company
TBC

Rated 3 out of 5 stars

I'm not really happy with the coffee…

I'm not really happy with the coffee maker (12 cup programmable) I have gone through 2 in the last year and a half first one just stopped brewing second one developed a leak and drained all the water directly through my ceiling will not replace with another!

1 April 2024
Unprompted review
The Beautiful Company logo

Reply from The Beautiful Company

Hi

please can i ask you to remove the review, we are a jewellery company and do not sell coffee makers, you must have the wrong company
Thank you in advance

Rated 5 out of 5 stars

Couldn't recommend more!

Great value friendly service. We ordered two wedding rings. Much cheaper than the high street and fantastic quality. Delivery was as expected at a couple of weeks. I think if you're in a rush they can do it quicker. Could not recommend the company more.

15 March 2024
The Beautiful Company logo

Reply from The Beautiful Company

Thank you for your review, we do our best to keep our price as low as possible

Rated 5 out of 5 stars

100% recommend

From start to finish the service was fantastic. Ordering was straight forward and instant emails back to offer reassurance. Our wedding rings arrived in good time and we absolutely love them.

15 March 2024
The Beautiful Company logo

Reply from The Beautiful Company

Thank you for your review, glad you are happy with your rings, and the sevice we offer

Rated 5 out of 5 stars

This is the 2nd time I've purchased…

This is the 2nd time I've purchased from beautiful.com and once again I'm delighted, the communication is excellent and the quality of the item was perfect, thanks again

1 March 2024
The Beautiful Company logo

Reply from The Beautiful Company

Thank you for both your purchases from us, good to see a customer coming back, thank you also for the review
TBC

Rated 5 out of 5 stars

All good!

Allowed me to visit, and check sizing in advance.
No issues at all

4 March 2024
The Beautiful Company logo

Reply from The Beautiful Company

Thanks for the review David it was great to meet you Kind Regards Mark

Rated 3 out of 5 stars

The size wasn’t a good fit

The size wasn’t a good fit, too small

1 March 2024
The Beautiful Company logo

Reply from The Beautiful Company

Hi Alison I am sorry the ring did not fit. You asked for an L1/2, and didn't want a finger sizer to check it. As far as we knew that's what we had made. If it it wasn't an L1/2 we will gladly replace it for free. If it was, we can replace it with the size you need. You just needed to let us know.
Kind Regards
Mark

Rated 5 out of 5 stars

A gem of company

What a great find, after getting quotes from retailers and then coming across this gem of a website. couldn't believe the prices, seemed to good to be true but it is true. Paid half the price than I would in store and had added extras. The ring fits perfect and is simplistic by design but exactly what i wanted. Perfect! No problems with delivery as expected to wait a few weeks. Do not hesitate to use. I've now got an extra £600 to spend on my wedding.

23 February 2024
The Beautiful Company logo

Reply from The Beautiful Company

Thank you for the great review , so glad you are happy with your platinum wedding ring, it's also good to save money, we do try to offer great prices without loosing quality

Rated 5 out of 5 stars

Amazing easy service

Amazing easy service, was looking for the perfect ring to match my engagement ring. But the prices in high Street stores were crazy. This company is amazing from the word go, fast deliver of a ring sizer, To keeping you up to date with delivery. And the perfect handmade ring. Thank you so much will be using in future ☺️

23 February 2024
The Beautiful Company logo

Reply from The Beautiful Company

thank you for your great review, glad you are happy with your palladium ring

Rated 5 out of 5 stars

Great customer service and great quality

Sent an email later on a Sunday bank holiday and had a response within minutes. Great communication from the team to say when the ring had started being made and been dispatched etc.
ring arrived earlier than promised. Great quality and very happy with the service received. Won’t hesitate to recommend.

23 February 2024
The Beautiful Company logo

Reply from The Beautiful Company

Thank you for your review, glad you were happy with the platinum ring and the service you got

Rated 5 out of 5 stars

We received a ring sizer to check which…

We received a ring sizer to check which size we needed and the website was easy to navigate. The whole experience of buying online was seamless. Excellent range and prices but they really excel on their service and communicated well throughout. Great doing business with you!

7 February 2024
Unprompted review
The Beautiful Company logo

Reply from The Beautiful Company

Thank you for your review

Rated 5 out of 5 stars

Perfect

Ordered my wedding ring off here. Quick delivery and the ring was perfect.

9 February 2024
The Beautiful Company logo

Reply from The Beautiful Company

Thank you for your review. glad you are happy with your ring

Rated 5 out of 5 stars

The ring is gorgeous

The ring is gorgeous, fits perfectly and the engraving is exactly what I wanted. Ring was well made and polished.
I would definitely recommend. The pricing is very reasonable too. Thank you 💜

1 February 2024
Unprompted review
The Beautiful Company logo

Reply from The Beautiful Company

Thank you for your great review, so glad you are happy with your ring

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look