After a very difficult time personally. I contacted Vikki to ask to come back to work as I had retired. Vikki has been absolutely amazing, not only giving me plenty of work but checking in with me to... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
5 stars are given to Best Connections as my experience with them have been very good especially with Rob from Nuneaton branch. Im going into my 3rd year with them and as a seasonal worker once im ava... See more
Company replied
I came to Best Connection in the middle of November of last year in need of work what offered an immediate start. Rosie managed to put me into a long-standing client of hers within 5 days of first s... See more
Company replied
My son joined this agency about a month ago, and they have been absolutely brilliant. Aaron, the agency representative, has been so supportive, so efficient with the process of getting my son into wor... See more
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Company details
Written by the company
Welcome to The Best Connection, one of the UK’s leading providers of temporary workforce solutions. With over 35 years of experience, we have established strong long-term relationships with clients of all sizes, whilst also meeting the needs of our loyal community of candidates. With access to over 300,000 temporary workers through our network of over 80+ branches, you can rely on us to the right the best workforce solution for your business, whatever your needs or location. WHY THE BEST CONNECTION? Get in touch to find out more about how we can help or click here to find out more about You can trust us! We are a responsible recruiter and are accredited with ISO 9001:2008 We know what we are doing! We have been serving our clients and temporary workers for over 30 years. We’re good at what we do. We are consistently ranked Top 5 Industrial and Driving employment business (Recruitment International Survey) We have the largest Industrial and Driving employment business in the Midlands and the second largest in the UK We have a database of 70,000 LGV drivers and 385,000 industrial workers. We’re not just an on-line recruiter – with over 80+ branches across the UK, our teams are on hand to personally support you through the process. We have over 750 full-time members of staff, dedicated to supporting our clients and candidates, including an in-house payroll team. You’re in good company - we supply over 11,000 clients annually. LOOKING FOR THE BEST APPLICANTS? We do whatever it takes to serve our clients to the highest possible level and with over 30 years’ experience, you can be assured we are experts in the markets we serve. That’s why our clients stay loyal to us year after year! LOOKING FOR THE BEST JOBS? Our aim is to find the best job fit for you and your prospective employer. Our professional recruitment consultants are on hand in every branch guiding you through the process. Whether you’re an experienced temporary worker, or are looking for your first role, we will take the time to fid the position that meets YOUR needs and requirements. EQUALITY AND DIVERSITY We believe the diversity of our employees and temporary workers is our greatest asset. We value and celebrate our differences and are committed to treating people fairly. We promote equal opportunities for all by creating an inclusive environment where everyone feels a sense of belonging and can be themselves. We value our people as the backbone of our organisation. We treat all our employees and temporary workers equally and with respect. Their safety, health and wellbeing are of paramount importance to us, and we have measures in place to ensure they feel supported and valued. As a responsible recruiter we are committed to fighting modern slavery and provide annual Modern Slavery training to ensure all employees have the correct skills to identify and act to protect the safety of our candidates. We maintain a clear and fair remuneration policy with a stringent commitment to paying the correct pay, at the correct time to safeguard all our temporary workers. We invest in training and development programs to empower our staff and promote their personal and professional advancement, and we celebrate their success. Throughout the business, we prioritise diversity, equality and inclusion and have our own Diversity and Equality employee group, ensuring we provide equal opportunities, support and provision for all.
Contact info
Unit 1, Topaz Business Park, Topaz Way, Birmingham Road, B61 0GD, Bromsgrove, United Kingdom
- 01215043000
- customer.satisfaction@thebestconnection.co.uk
- www.thebestconnection.co.uk
3.6
Average
622 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great agency to work for
Great agency to work for. They’ve kept me in work every time I’ve needed them in the past. Take this time. I’ve been out of work 4+ years. Went in on a Thursday to re-register, had me working Monday in a job I enjoy. Good communication via online or daily messages from them. No problems or worries at all. 5 stars all day.
29 March 2025
Unprompted review
Reply from The Best Connection
Thanks for your rating Chris! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Katie
I can recommendet this agancy
I can recommendet this agancy. Very profesional service and lovely ppl. Lee amazing man. Rosie and Simon too. Very helpful. The best working agency ever I've met in Leicester ever 🙂
25 June 2024
Unprompted review
Reply from The Best Connection
Great to hear from you Magda! Thanks so much for your positive feedback - we will pass your comments on to the Leicester team. - Katie
Great Genuine People
Very kind and helpful people helped me with everything I wanted in terms of work. Genuinely kind and I appreciate the opportunity given, thank you. Arthur
20 May 2025
Unprompted review
Reply from The Best Connection
Hi Nutuluti, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! - Emily
My experience with Derek!
A gentleman named "Derek" at the Luton branch has been amazing to me. He's been very clear with what needs to happen, what kind of documents to bring & overall been super duper helpful with the process!
Having experienced Derek's kind hearted assistance throughout the process, I really look forward to working along side Best Connections from here on out!
Thank you so much for all your help!
20 May 2025
Unprompted review
Reply from The Best Connection
Hi Fresco, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Emily
Got very well looked after by the…
Got very well looked after by the leicester branch, got me into a great company and now full time after only 4 weeks!
19 May 2025
Unprompted review
Reply from The Best Connection
Thanks for your rating! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Emily
Always my go to place when a job is…
Always my go to place when a job is needed,Always truthful and upfront and have never been let down.
Where some places promise the world, as long as u are reliable and flexible there's not an issue.
19 May 2025
Unprompted review
Reply from The Best Connection
Hi Craig, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us. We really appreciate you taking the time to leave a review and hope to see you again soon! - Emily
Getting my first hgv experience with…
Getting my first hgv experience with them was incredible. They chose a great company close to home and also Helen has been a superstar contacting me every step of the way and even ensuring Mt day went well. Really looking forward to more work with them.
16 May 2025
Unprompted review
Reply from The Best Connection
Hi Richard, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Emily :)
I don't recommend it because they never…
I don't recommend it because they never pay correctly for working hours or vacation!
16 May 2025
Unprompted review
Reply from The Best Connection
We’re truly sorry that you’ve had a bad experience with The Best Connection. Please could you email customer.satisfaction@thebestconnection.co.uk with all the details of your experience and we will investigate the matter further. - Emily
Very helpful in registering and didn't…
Very helpful in registering and didn't take long at all
13 May 2025
Unprompted review
Reply from The Best Connection
Hi Craig, thank you so much for your positive feedback. We really appreciate you taking the time to share your experiences with us. - Katie
You never get all the money for the…
You never get all the money for the entire vacation and there is money missing.
They don't make the payments correctly!
I don't recommend!
5 May 2025
Unprompted review
Reply from The Best Connection
We’re truly sorry that you’ve had a bad experience with The Best Connection BM. Please could you email customer.satisfaction@thebestconnection.co.uk with all the details of your experience and we will investigate the matter further. - Katie
Left my job and moved to a new area in…
Left my job and moved to a new area in the UK.spent an age on online/apps applying for jobs, with no luck. Signed up with The Best Connection, and got work the day after my application was complete. Couldn't be happier, regular work and a lovely team with great communication. Definitely recommend them.
5 May 2025
Unprompted review
Reply from The Best Connection
Thanks for your rating Edward! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Katie
I made the decision to quit my job and…
I made the decision to quit my job and look for work in a different industry. Best connection ensured that I had something in place to continue to work. I have had a few placements thought them and I am now working in a temp to perm role. Without this agency, I wouldn't have had the confidence to leave my job. Couldn't recommend enough!
2 May 2025
Unprompted review
Reply from The Best Connection
Hi John, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Katie
Good agency plenty shifts available…
Good agency plenty shifts available always on the end of phone for any problems great staff 👍👍⭐️⭐️⭐️⭐️⭐️
28 April 2025
Unprompted review
Reply from The Best Connection
Hi Mick, thank you so much for your positive feedback. We really appreciate you taking the time to share your experiences with us. - Katie
Got me a job straight away after…
Got me a job straight away after applying for a job and there very helpful and polite people especially when need help with anything u need help with would highly recommend people to these as there the best agency going
1 May 2025
Unprompted review
Reply from The Best Connection
Hi Daniel, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! - Katie
Brilliant company to work for
Had a great experience working for best connections maisie got me work asap was very helpful and polite really good agency to work for would defo recommend them.
24 April 2025
Unprompted review
Reply from The Best Connection
Hi George, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! - Katie
I Highly Recommend The Best Connection (Leicester Branch)
I cannot recommend The Best Connection highly enough. They were all very professional and polite at all times. After recently being made redundant, Lee (Leicester Branch), helped me to secure the role I wanted for the company I wanted to work for after setting an interview up for me following my application - thank you so much! The whole process of applying and filling in the relevant paperwork was straightforward too and from applying to being told I have the job was only a matter of days.
I also need to thank Simon (Leicester Branch) as he initially spoke with me about my CV and went through a couple of options. Thank you all very much!
23 April 2025
Unprompted review
Reply from The Best Connection
Thanks for leaving a 5-star review Debbie, we’re thrilled to be able to pass this message onto the Leicester team! - Katie
I contacted best connection not too…
I contacted best connection not too long ago now they had me in for a quick chat about my experience in work and was willing to offer me a full time job, they were really understanding. Most importantly John was really understanding and found me a job in a matter of days which I really appreciate and I’m doing great in the job I’m at now, if it wasn’t for best connection and John I would still be out of work.
Thanks kean
7 April 2025
Unprompted review
Reply from The Best Connection
Hi Kean, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! - Katie
Great team @ TBC Hull
Great team @ TBC Hull. Always willing to help and will try their best to support at all hours
15 April 2025
Unprompted review
Reply from The Best Connection
Great to hear from you Mark! Thanks so much for your positive feedback - we will pass your comments on to the Hull team. - Katie
Ryan really helped me find the perfect role…
Ryan really helped me find the perfect role for my skill set, he was really efficient in his approach to finding me employment. I would recommend Ryan and the team at The Best Connection!
8 April 2025
Unprompted review
Reply from The Best Connection
Thanks for your rating Guy! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Katie
I registered on a Tuesday and out on an…
I registered on a Tuesday and out on an assignment on the Thursday. Started another assignment on the Monday on a week booking which has now been extended until end of August.
Jake, James and Teresa at TBC have been outstanding. They really go the extra mile in helping you and are always easy to get hold of. I highly recommend the agency in helping you find work. Fantastic
3 April 2025
Unprompted review
Reply from The Best Connection
Hi Brad, thanks for leaving us a 5-star rating! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review! - Katie
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