2nd time of having our boiler at our caravan, serviced with this Family run Company. Wayne the owner was great, on time, very friendly, thorough & explained everything he was doing. Would 100% recomme... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Old boiler removed and new combi installed. Wayne visited to survey the property, next day submitted quote. The following week Brandon, Cameron & Dillon (a credit to the company) arrived to start wor... See more
Had a really great experience with 2 great engineers. They arrived on time were polite and considerate removing shoes etc. aside fro promptly dealing with my issues they were kind enough to explain so... See more
So happy to have found Wayne and his team. We had a new boiler installed and from the moment Wayne came round to check our requirements and provide advice I knew we had found the right man for the job... See more
Company details
Written by the company
The Boiler Engineer Ltd is located Near Ashford Kent, offering New Gas Oil & Lpg Boiler Installations, Service & Repair, Landlord /Homeowner Gas Safety Inspections, System Upgrades, New Boiler finance options available including 0% Finance. Covering Ashford, Tenterden, Romney Marsh, Folkestone, Canterbury and surrounding towns and villages. The Boiler Engineer Ltd are Kent County Council Trading Standards Approved. An Honest, Reliable & Friendly, Local based company with over 30 years experience within the domestic and commercial plumbing and heating industry, as we have worked for manufacturers having inside information sometimes helps. "Your local heating experts"
Contact info
18 Ellingham Way, Ellingham Industrial Estate, TN23 6NF, Ashford, United Kingdom
- 01233 633200
- info@theboilerengineer.co.uk
- www.theboilerengineer.co.uk
4.9
Excellent
781 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Very efficient, polite, courteous service from start to finish.
Called back straight away even though it was out of hours.
Gave me my requested time slot.
Two guys who came out to me were friendly and knowledgeable.
12 July 2023
Professional service - start to finish
I was pleased with the service I received from speaking with a boiler Engineer to provide a quote and confirm they could complete work. The Engineer notified me before arrival and I was pleased with the quality of work and their professionalism. Will be recommending this company to others.
4 July 2023
Very efficient service
20 June 2023
Gas service
The engineer was on time, polite and friendly. Carried out the service deficiently with no mess
15 June 2023
Arrived promptly
Arrived promptly, were helpful efficient, tidy and polite. would recommend to anyone. Excellent service
5 June 2023
Great service
31 May 2023
10/10 Good work 👍🏻👏🏻
31 May 2023
Fantastic and friendly local service…
Fantastic and friendly local service from Wayne and the gang at the boiler engineer. Have been using them for years and never been let down both for emergency and regular service.
29 May 2023
Had my annual Boiler Service done
Had my annual Boiler Service done. Couldn't fault the service. From booking the appointment to the engineer attending to the Boiler was done professionally. Would use again without hesitation. 5 star service
22 May 2023
Very efficient helpful engineer.
18 May 2023
Always on time
All my Gas safety checks done again and all works completed on time
Thanks Scott
17 May 2023
Recommended
Positive, knowledgeable. Good job on time. Kept to quotes price and all the paper work was swiftly completed and e mailed. Will definitely use again!
18 May 2023
Great service reliable and helpful…
Great service reliable and helpful would strongly recommend
14 May 2023
Absolutely the best service ever these…
Absolutely the best service ever these guys were on time for the 3 days work very polite and professional work was successful completed I would definitely recommend them again and again.
11 May 2023
Neat and tidy installation
The Boiler Engineer Ltd have been keeping our 32 year old gas boiler alive for the last 4 years and have never tried to talk us into replacing it, but due to the recent hike in gas costs we needed something more efficient, so asked for a quote for a new system. this was provided all in great detail and very well presented.
We are pleased to say that the work was started at the date stated and in the time stated.
The work has been carried out to a very high standard by the engineers who were pleasant and friendly.
Jenny and Dave Walker. Folkestone.
4 May 2023
Reliable engineers who are always so…
Reliable engineers who are always so polite. Serviced my boiler without fuss, left no mess. 100% recommend.
3 May 2023
Excellent service
Worked quietly and efficiently. Cleared up after himself. Was polite and courteous.
25 April 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.