Broadway Studios Reviews 

1,998
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, welcoming, and professional approach, making them feel comfortable and at ease throughout the process. Many people highlight the exceptional service, noting how well their needs were understood and met, contributing to a relaxed and enjoyable atmosphere. Reviewers are particularly impressed with the high quality of the photographs, often finding them beautiful, clear, and professional. People also frequently commend the makeup and hair stylists for their skill in achieving desired looks and making clients feel fabulous.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, with many describing it as spectacular and exemplary from... See more

User experience

Clients share positive opinions on user experience, with many describing it as an amazing and wonderful... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the high... See more

Product

Customers had positive experiences with the product, consistently praising the stunning quality of the photos... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a great experience with me, my mum and 2 year old daughter. We have beautiful pictures that will last a life time. The quality of the pictures were wonderful, we loved all of them. And the cust... See more

Rated 4 out of 5 stars

A friend recommended me for a shoot at the broadway studios so I decided to go along for a work promo shoot. I was greeted by the friendly reception staff, who explained the day to me and offered refr... See more

Rated 4 out of 5 stars

Welcoming & friendly staff. Really enjoyed the session. Stylist listen to my preferences and made me feel fabulous 👌🏾. I would deffo recommend

Rated 4 out of 5 stars

I had a lovely afternoon at my photoshoot. Warm and friendly staff, including reception, hair & makeup, and photographer. Obviously not a natural model, but had fun with different outfits and pose... See more


Company details

  1. Photography Studio

Written by the company

Professional makeover and photo shoot experiences for families & kids, couples, mums-to-be, performers and even pets


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,998)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly

A friendly team throughout the day with some great photos to choose from for the purpose I needed them for. A lovely experience!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience stunning photos

Staff was professional and friendly .

Great experience from discussion with front of house / reception - make up and hair stylist , photographer, sales / editing team.

Photo came promptly and are beautiful shots of me and my son

27 July 2025
Unprompted review
Rated 5 out of 5 stars

We were referred by a previous work…

We were referred by a previous work colleague. I had a similar experience over 20 years ago and made the booking for my daughter and I. We had an amazing time. The studio was clean, refreshments served and make-up applied as requested, which was to look natural. Our photographer was marvellous. We felt comfortable and relaxed.

We chose the package of 10 photos and we loved them all. Choosing the photos was the hardest part but we are quite decisive.

The timeliness of receiving the photos was excellent and they look stunning. We look forward to printing and framing them.

Thank you for a relaxed and enjoyable experience. I referred everyone as I love a discount. I sent a broadcast to my contacts to let them know.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

We really loved the experience

We really loved the experience. My son enjoyed the most. From the make up artist to the photographer to the whole experience was just all perfect. Recommended many friends and most of them went and loved it. Would definitely recommend and would love to visit again.

20 July 2025
Unprompted review
Rated 4 out of 5 stars

It was a great experience with me

It was a great experience with me, my mum and 2 year old daughter. We have beautiful pictures that will last a life time. The quality of the pictures were wonderful, we loved all of them. And the customer service was great also, they was very attentive and friendly. We had a good time, we had unlimited drinks as well. My make up was amazing, nice and natural the way I like it. Would recommend to anyone, I told all my friends and family! Look forward to going again in the future.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Very Comprehensive and Professional

The experience started from the moment we entered the studio. Spacious and cosy atmosphere. It is clear there is excellent communication and high level of respect amongst the staff. Top tier make up artiste, the changing room was well organised and spacious. Enthusiastic photographer. All photos turned out superb, so hard to choose! Refreshments served. It's just great. Go to BROADWAY!!

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Had an incredible experience with such…

Had an incredible experience with such a lovely time. I was well looked after and they did everything to make sure I was comfortable. I had a smile on my face from start to finish and shout out to Stephan for making the photo selection even more fun! I have and will continue to recommend 💕💕

14 July 2025
Unprompted review
Rated 4 out of 5 stars

Musician photoshoot

A friend recommended me for a shoot at the broadway studios so I decided to go along for a work promo shoot. I was greeted by the friendly reception staff, who explained the day to me and offered refreshments. Then I received a facial before heading down for the shoot. The photographer was excellent and made me feel relaxed and comfortable throughout. The photos themselves are excellent (if a little expensive). Would definitely come back.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Personalised makeover and photoshoot experience

My eldest daughter recommended me, so I took the opportunity to treat my youngest daughter. The customer service from start to finish was exemplary. I was always offered the best deals, yet there was no pressure; I could have just enjoyed the 'free experience'.

I’ve received and downloaded the images and am genuinely impressed with the quality; they look fantastic.

I’d also like to extend my thanks once again to everyone involved: the receptionists, makeup artists, photographer, and my viewing consultant. Each of you brought patience, kindness, and a level of customer care that elevated the whole experience.

26 July 2025
Unprompted review
Rated 4 out of 5 stars

Autism Talents

I asked them about have they ever supported Autism talents before, the actor messaged me and was interested in my question.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

This wasn’t my first time with Broadway…

This wasn’t my first time with Broadway Studios, and once again, they delivered above my expectations. Every time I’ve visited, the team has been incredibly professional, attentive, and kind. They really take the time to listen to my needs and ensure everything is just right.

For this shoot, I needed professional images with specific requirements and a very fast turnaround. They understood the urgency and made it happen without any stress. The final photos were absolutely stunning, and exactly what I needed — delivered quickly and with amazing quality.

Broadway Studios continues to impress me with their service, talent, and reliability. I highly recommend them to anyone looking for a top-tier photography experience.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Broadway studios from start to finish! From the warm welcome at reception to the talented makeup artist and photographer, everyone was incredibly welcoming and professional. The atmosphere was friendly, the drinks were nice, and the overall experience exceeded my expectations. The quality of the pictures was amazing and I’d definitely visit again. I Highly recommend checking it out for yourself!

28 June 2025
Unprompted review
Rated 1 out of 5 stars

This company has rung me 4/5 times and…

This company has rung me 4/5 times and hasn’t gotten the hint that I have no ties to them. I got a call today saying some people (who the person on the other end wasn’t even sure who they meant) I have never heard of before have given them my number and they had an opportunity. I understand this may have been a mistake however 5 calls not going through might be hint enough. When I spoke to the person on the other end of the phone and asked to not be contacted again due to the fact that, again, I have no ties to the company. They went quiet and didn’t answer. Interesting marketing tactic but I guess I’m no studio.

24 July 2025
Unprompted review

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