The Cheese Society Reviews 

294
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently share wonderful feedback about their purchases. Customers frequently praise the exceptional selection of artisan cheeses, highlighting that everything arrives securely packaged in pristine condition ready to enjoy. Buyers note that the online ordering process is remarkably simple and efficient, supported by friendly staff who provide prompt and helpful assistance. Some reviewers were not happy with occasional delivery delays stemming from external courier issues during busy holiday periods. A few individuals also pointed out that specific items failed to fully meet expectations, arrived underripe, or used packaging that lacked recyclability.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently praising the delicious taste and wide... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting that packages arrive... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. People consistently praise the... See more

Order

Users describe positive interactions with order, highlighting the easy-to-use website and helpful phone... See more

Service

People report positive experiences with service, highlighting exceptional quality and dedication. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were given a three month cheese box order as a Christmas present. An amazing selection of artisan cheeses, each having their own unique taste. We were never disappointed each time we received the m... See more

Company replied

Rated 5 out of 5 stars

Excellent website. Excellent product. Excellent customer service. Your colleague in the warehouse ( sorry can't remember name ) kept us updated with our order and even manged to source some of our fav... See more

Rated 5 out of 5 stars

We've been customers for a number of years now, renewing our subscription for our father, as his Christmas gift every year. He absolutely loves it. The selection and variety of cheese is great and it... See more

Rated 5 out of 5 stars

Great staff, great cheeses. Would recommend they stock supermarket cheap crackers, you know like the pepper flavoured things to what they already have and call it the "Basement Section" or something... See more


Company details

  1. #5 of 10 best companies in Cheese shop
  2. #4 of 10 best companies in Cafe
  3. #17 of 36 best companies in Courier and Delivery Service
  4. #2 of 5 best companies in Deli
  5. #12 of 29 best companies in Delivery Service

Written by the company

Family run Cheese Mail Order, Cheese Shop & Cheese Cafe based in Lincoln. Delivering exceptional seasonal cheeses to doorsteps across the UK. Local Lincolnshire produce, homemade cheese dishes and cheeseboards, unique gift ideas, cheese wedding cakes, accompaniments and gift vouchers. Our best selling gift box being The Cheese Subscription Club, five cheeses delivered on the dates of your choice, a delicious cheese discovery and a journey of Fromage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

294 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(294)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Birthday present

Birthday present. Delivered a day late…

24 February 2025
The Cheese Society logo

Reply from The Cheese Society

Hi Tom, I'm very sorry to hear your cheese was delivered a day late. Sadly, once the cheese is out of our hands and with DPD, we have less control over the delivery process. We do advise getting deliveries for special occasions a day early to account for any unforeseen courier delays. That said, it shouldn't happen, but frustratingly, sometimes it does. It's a constant battle with couriers, and we're always working to find the best couriers for our business.

Rated 5 out of 5 stars

Easy to order

Easy to order , delivered on time and kept informed. Beautifully packed , delicious cheese with great information on products. Delighted with service and product - will definitely order again.

31 January 2025
Rated 4 out of 5 stars

Great Cheese, Tough Crackers

Really nice cheeses in the Valentines set, but I was less impressed by the crackers, which were much harder than I expected. The flavours of the chutney were good. Overall, a decent collection slightly spoiled by the crackers.

27 January 2025
Rated 5 out of 5 stars

Very fresh

The parcel arrived on time.
The cheeses were well wrapped & in perfect, fresh condition as if I’d just bought them that morning from their shop in Lincoln.

17 January 2025
Rated 5 out of 5 stars

Top service and product

My cheese order arrived on the day I had asked for and the packaging is excellent. The cheese has yet to be sampled but I know it will be great. Thanks!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Belated Christmas gift.

I bought my parents the Burns night inspired cheeses & some of the salami as a late Christmas gift. They gave me their feedback & said it's all really incredible & delicious. Just what I wanted to hear. I'm so pleased they enjoyed the gift.
The cheese society is an excellent little place & I would highly recommend it to everyone.

15 January 2025
Rated 5 out of 5 stars

Our cheese loving grandsons away at…

Our cheese loving grandsons away at school love your Lucky Dip selection, highlight of their term. Delicious and different every time, (and no growling from parents if we sent sweets). Delivered on time to the right place. We are very happy grandparents!

15 January 2025

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