The Cornish Bakery Reviews 254

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the staff for being friendly, welcoming, and efficient, often highlighting specific employees for their excellent service. The coffee is consistently described as delicious and high-quality, with some even calling it the best they've had. Reviewers also enjoy a variety of products, including croissants, pasties, and other baked goods, often noting their taste and quality. However, some customers also noted significant issues with product quality, describing items as unpalatable, dry, or not meeting expectations for traditional recipes. There are also concerns about service, with reports of dirty tables, slow service due to staff chatting, and staff exhibiting unpleasant attitudes or indifference. Some feedback indicated concerns regarding operational adjustments.

What people talk about most

Product

People report ambiguous experiences with products, with some customers praising delicious coffee, cakes, and... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising the staff's friendly, helpful,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising delicious... See more

Location

Clients share ambiguous opinions on location, with many reviewers appreciating the fantastic and stunning... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing disappointment and stating... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Norwich Branch: My first time going to the Cornish Bakery, the Shakshuka Croissant was lovely and so was the coffee (latte). However, I found the customer service let my experience down. Queued at 8:3... See more

Rated 3 out of 5 stars

Better system needed for seating as you can end up having ordered with nowhere to sit. Many customers just walk in and reserve seats without having ordered when there are long cues. This means people... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

254 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Yuck!…

Visited their establishment yesterday in Stamford, pasty was slimey, brownies were greasy and practically uncooked and the coffee was burnt. Won’t be returning.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous place for a break from the shopping!!

What a clean, bright and buzzing place to stop for a break and watch the world pass by. The staff were very friendly and efficient and the food was a real treat. Thoroughly enjoyed our visit and will make this our regular stop off when shopping in Bury.

22 April 2023
Unprompted review
Rated 4 out of 5 stars

Visited the newly opened Bakewell shop

Visited the newly opened Bakewell shop. Staff were very welcoming and friendly. The pasty and Portuguese tart were delicious and the cappuccino was the best I’ve ever had. Only lost a star because customer had a dog in the cafe and that’s a problem for us re hygiene, allergies and dog phobias. I realise this won’t be a problem for some customers.

2 April 2023
Unprompted review
Rated 5 out of 5 stars

We called in last week

We called in last week. The Cornish Pasties were the best we have ever tasted! The staff were wonderful. Have recommended it to lots of friends&family since. Great experience!

2 April 2023
Unprompted review
Rated 1 out of 5 stars

Do not Bother

Our family of 4 all had pasties. What a disappointment. So salty, hard pastry I guess they must have been sitting on the whatever you call the hot thing for too long. Overpriced and well just a rip off. Fair to say we will never ever visit again.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Newly opened in Bakewell

Newly opened in Bakewell, Derbyshire. Great, friendly service and welcoming. Was really clean too. The pasty I had was super nice, really tasty. Would go again definitely.

2 April 2023
Unprompted review
Rated 4 out of 5 stars

Twice this week

Twice this week, the 28th March Salisbury & then on the 39th down in Somerset at the Clarke Village.Both times the pasties were over cooked & very hard to bite, over cooked & really quiet browned off.As my husband is a Cornish man he was very disappointed.We always go to the one in Salisbury & have been going there since they opened & never before experienced pasties like that.But on the whole,friendly staff & clean.

30 March 2023
Unprompted review
Rated 4 out of 5 stars

We visited the Keswick Branch

We visited the Keswick Branch. Delicious coffee and pastries. Very friendly service from Natasha and Naomie.One of the few coffee shops open till 5pm.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Lunch and tasty coffee

We came in for lunch today after a walk at Lyme. We were greeted by Annette who couldn’t be more helpful. There were 4 of us including a child and we had a dog. Annette was polite, knowledgeable and efficient in serving us. We’ll be back!

21 January 2023
Unprompted review
Rated 5 out of 5 stars

Visited the Bude store today for a…

Visited the Bude store today for a coffee in the hail storm. Pasties always delicious and full of flavour and we were able to take the dog in. The place was spotless and the lady serving was lovely. Thank you for making our dog walk day end on a high and a really great coffee which is way better than the luke warm dishwater at Costa.

15 January 2023
Unprompted review
Rated 1 out of 5 stars

Just been into your Gretna store to…

Just been into your Gretna store to grab lunch. A long queue to door, absolutely no problem with waiting. I noticed the man on till suck his fingers and then carry on serving the customer he was dealing with without washing his hands. I turned tail and left not purchasing. Please educate the staff on food hygiene!

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Terrible & dirty 👎🏻

I went to the Dorchester branch yesterday 09/11/22 it was my first time going to the Cornish bakery and I won’t be going again!!
The tables, cups & teapots were filthy! The food was burnt! It was awful, there was only one toilet which was constantly engaged. I wouldn’t recommend this place at all.
A total waste of money.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent hospitality

Enjoyed excellent service, food & coffee from your bakery in Tintagel. Special thank yous go to Kim & Callum who where excellent in all respects.
BTW Kim's knowledge on house building was an unexpected bonus!!
Note this wasn't any old a one off, we visited a total of five times during w/c 10/10/22!!

10 October 2022
Unprompted review

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