The Cornish Bakery Reviews 253

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being friendly, welcoming, and efficient, often highlighting specific individuals for their exceptional service. Many also appreciate the quality of the coffee and the delicious range of pastries and savouries, including croissants and pasties. The locations are often described as lovely and convenient. However, some people were dissatisfied with certain aspects, including issues with product quality like cold or unpalatable food, and some found the coffee to be lukewarm or bitter. There were also occasional complaints about slow service, dirty tables, and staff communication, particularly concerning rota changes for employees.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise the staff for being... See more

Product

People report ambiguous experiences with product. Many customers praise the delicious coffee, cakes, and... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the delicious coffee, cakes, and pastries,... See more

Location

Consumers find the locations to be ambiguous. While many reviewers praise specific branches for their... See more

Service

Users describe ambiguous interactions with service. While many customers praise the friendly, efficient, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Norwich Branch: My first time going to the Cornish Bakery, the Shakshuka Croissant was lovely and so was the coffee (latte). However, I found the customer service let my experience down. Queued at 8:3... See more

Rated 3 out of 5 stars

Better system needed for seating as you can end up having ordered with nowhere to sit. Many customers just walk in and reserve seats without having ordered when there are long cues. This means people... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

253 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Gloucester quays

I spend time in the Cornish bakery every week while my daughter attends tutoring. The staff, especially Charlie, are always so welcoming and helpful. They have the best scones I have tasted and I am always buying danishes and sausages rolls for the following day as my children look forward to their Wednesday morning breakfast treats.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Best Coffee Ever

Once again we are down in Beautiful Devon we normally come 4 to 5 times a year but we have been working away since last September. We were so looking forward to going to one of our fave places The Cornish Bakery at the Affinity Village in Bideford .

We were blown away with the refit it's looks so good the attention to detail is excellent.

So the coffee is always fantastic the consistency of every cup is brilliant some coffee shops just don't get it right

The lady who served us was Sarah the manager, she was explaining how super pleased she was with the feedback to the re fit and to the new products ,When you have someone in your business who is so passionate about where they work and love what they do it makes us all want to come back time and time again ,we have seen Sarah on a few occasions now over the years and she has such a amazing rapport with her team

Then we were super excited by the new products they have, me and my family had a really good choice of everything but the stand outs were the pasties ( we are signing up to have them delivered to us in Edinburgh nothing as good anywhere ) and oh dear the Earl Grey are the most nicest looking and the tastiest cakes we have every had

Outstanding service Amazing products

Thank you

The Dean Family

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Cornish Bakery in York…

Popped into the Cornish Bakery in York yesterday & as always bought too much. We were served by the bright & welcoming Lottie. She packed our goods with care & was knowledgeable about the products. The pasties were tasty & the custard tarts delicious as always. Always a treat.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff. Great service. Delicious selection of cakes and pastries. Lovely coffee. Visited twice in one day. Thank you 😊

13 July 2023
Unprompted review
Rated 2 out of 5 stars

Clarks Village Poor Management/Service

Visited the Cornish Bakery at Clarks Village Outlet, Street yesterday. Good food, but prices are high for what it really is. Can't give more stars as having purchased hot food it was cold by the time we got to eat it. About time they stopped allowing couples and families to grab an inside table whilst someone else in their party goes and joins the queue resulting in those who have paid the extra tax to eat in and are served can't get a table and had to go and sit at the few tables outside in a cold wind and drizzle. Spoke to a young member of staff who couldn't care two hoots.

3 July 2023
Unprompted review
Rated 1 out of 5 stars

Cash less

Despite the food being nice, I will not be returning due to the place being cash less and only taking card there are plenty of places that welcome my real money so I'll support them instead

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Visited The Cornish Bakery in Bideford…

Visited The Cornish Bakery in Bideford North Devon.
I find there prices a little high but they do take blue light card so I got 25% off. The staff were very polite, the area was clean and tables were being cleaned quickly and efficiently.

15 May 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing visit

Was very dissa pointed to day went into truro cornish bakery and was told you can only pay by card Why no reason given well I will not be going there again falmouth do both shame they may lose a few customers because of this

22 May 2023
Unprompted review
Rated 2 out of 5 stars

My usual cafe

My usual cafe, the Village, at Gretna, was packed. Found the cornish pasty shop, and saw lovely cheese scones. However, was told NO when asked for it to be warmed. No explanation, but I noticed there was no microwave. Had a pasty instead which had hard pastry. Will wait at the village in future.

8 May 2023
Unprompted review
Rated 1 out of 5 stars

Yuck!…

Visited their establishment yesterday in Stamford, pasty was slimey, brownies were greasy and practically uncooked and the coffee was burnt. Won’t be returning.

27 April 2023
Unprompted review

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