Myself and 28 members of my closest family and friends recently stayed at The Cornwall Hotel & Spa. It was a very late booking as I was badly let down by my original choice. The hotel and staff... See more
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Excellent hotel, clean, cool and cheap. The location is perfect, right in between St Austell and Mevagissey. The spa facilities were amazing too. Breakfast and evening meal were beautiful.... See more
Mixed the vegetarian afternoon tea up . Had sausage roll on vegatarian plates mentioned to waitress she said we have a different chef no alternative was given . The sandwiches consisted of just egg m... See more
I am not able to review the hotel yet, but I was very impressed by the hotels chat bot on their booking page. I ignored the listings and went straight to the chat bot, it asked the right questions,... See more
Company details
- Hotel
- also in
- Boutique hotel
Information provided by various external sources
A luxury 4* hotel, spa & estate set in 43 acres of glorious Victorian parkland in the heart of Cornwall. www.thecornwall.com
Contact info
Pentewan Road, PL26 7AB, Tregorrick, United Kingdom
- www.thecornwall.com
3.6
Average
24 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Please don't go to this hotel.
Please don't go to this hotel.. it's a total waste of money.. I went for a friend's birthday Saturday 19th Sept. there was a group of us.. i have never felt so unwelcome ever in a hotel. I sent an email to them..Ive had no reply.. surprise surprise. What a waste of my money and my friends.. the male manager was an absolute.. disgrace to his profession. WASTE OF MONEY.. would like a discount of refund
23 September 2020
Unprompted review
Absolutely appalling service from The…
Absolutely appalling service from The Cornwall. Booked a room last minute through their website. Was confirmed via email including booking reference, called the hotel to confirm it had come through. Was told when I called that they thought someone may have also been trying to book the same room at the reception. After booking was confirmed and I had started to drive to the hotel I was called again to say the room was available by error and that it should not have been listed for sale. Apparently the room needed maintenance on it (however) I would suggest this is actually because someone else was making a fuss at reception ‘in person’. Not the type of service I would expect from a hotel of this caliber and we definitely shall not now return in the future.
5 August 2020
Unprompted review
Lodge stay - would recommend
Stayed in a lodge rather than hotel which was lovely - perfect- clean - well stocked nice welcome pack on arrival. We liked the hotel bar - Pool is lovely - spa could be a bit more dynamic as in we checked pool opening times night before but were not told there was a class in the pool at 915 if we hd been would have used the pool earlier - few spare appointments In spa for the next day so best to book before you go - very good experience would retur
20 May 2019
Unprompted review
We have stayed here many times and we…
We have stayed here many times and we are again now. Rooms are nice size. Safes are very large. Clean. Modern. The reception staff have always been so helpful to us. Great breakfast. Nice restaurant, As repeat customers we have always been very happy. Thanks to The Cornwall staff
4 March 2019
Unprompted review
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