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TheCostumeShop.ie Reviews 

4,055
•
TrustScore 5 out of 5

4.8

Costume shop
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Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, with many packages arriving the next day or even within hours of placing an online order. Consumers also highlight the impressive quality of the costumes and the helpful, efficient support staff who make the entire purchasing process completely smooth and stress-free. Some reviewers were not happy with receiving faulty or damaged items, expressing significant frustration about having to cover the expenses for return shipping. A few consumers also noted occasional issues with incorrect sizing or items falling apart unexpectedly during use.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting exceptionally prompt and reliable shipping... See more

Product

Users describe positive interactions with product quality, noting that items are great, well made, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are great value and... See more

Order

Consumers find order satisfaction to be high, frequently praising the remarkably fast and prompt delivery... See more

Service

Customers report extremely positive experiences with the fast and reliable service provided by helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing shop. Repeat customer here! Great value on costumes & each costime i have bought has been of high quality. My order arrived within 24 hours, three days quicker than I expected. I am happy t... See more

Rated 5 out of 5 stars

Great experience with the CostumeShop! I ordered stuff for Halloween a week out and they had guaranteed shipping which arrived in 3 days. Unfortunately one of the items was missing, looks like the p... See more

Rated 5 out of 5 stars

I wasn’t happy with the size and style of my first order. Reordered and accidentally ordered two. long story short the double order came and was perfect I sent back both others and within 3hrs of my t... See more

Rated 5 out of 5 stars

Spooktacular service! Aisling was absolutely amazing—so friendly and super helpful from start to finish. She made finding the perfect costume a total treat (no tricks here!). The quality was fang-tast... See more

Company details

  1. Costume shop

Written by the company

Ireland's Biggest Selection of Costumes & Fancy Dress Costumes. 100% Satisfaction Guarantee on all Fancy Dress Costumes! And big online Discounts. www.TheCostumeShop.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(4,055)

365 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

horrible Santa dress

The Santa outfit that I ordered was the biggest size, what I got is a medium that does not fit the man supposed to be Santa, the beard is a ridiculous piece of white stuff that does not cover the face, extremely poor experience, I could have gotten a better one in any Dealz or similar store for a third of the price. Too late now to find something else.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Ordered late at night

Ordered late at night, had a text at 09:05 next morning to say it was ready. When I collected it I was in and out in 1 min. Very organised system, nice fella behind counter . Great job 👏

17 December 2025
Unprompted review
Rated 5 out of 5 stars

10 stars!!

10 stars!!

Order arrived next day by DPD, Good value for a really good quality santa costume.

Will 100% be recommending & ordering again

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, I was under pressure to get a costume fast for a nativity and the staff were very helpful and did everything they could do to help and it arrived just in time. Brilliant Irish business

8 December 2025
Unprompted review

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