The DC Group UK Reviews 

Had the latest atag boiler fitted by DC Group,
never had any problem,and they call you once a year when the servicing is due.
Professional Service,highly recommended.

Have been using the DC group to service our boiler for a number of years now so its always a pleasure when Dee comes to carry out our service, he always let's us know in advance when he's coming and always leaves everything clean and tidy when he's finished.

I was very pleased with the service provided. I needed to replace an old boiler and Dee offered a practical solution causing the least disruption to the existing system configuration. The installation was handled professionally and in a friendly manner, with appointments kept and any mess minimised. The satisfactory performance of the new boiler was fully tested before departure.

Excellent service. Reliable, trustworthy and work completed to high standard. Divyesh provided unbiased advise on best solution. Highly recommended.

Very polite and professional, a very nice experience!

My boiler was on the way out and so I needed a new one. After checking recommendations, companies on trustpilot and getting quotes, I chose The DC Group.
I would have zero hesitation in recommending this company to anyone with gas / plumbing and boiler issues. From the first visit to provide a quote every detail and process was explained. They were true to their word in it all.
It was a pleasure to watch professionals fit my new ATAG boiler. They also flushed my existing central heating system. All of this was done leaving virtually no mess and they cleaned as they went along.
I used The DC Group for a large and expensive price of work but would have no hesitation in using them for small bits of work as well.
The whole experience, including communication, paperwork etc was without problem and frankly very easy.

I have been using The DC Group for a number of years now to service my boiler & heating, & I have always been very happy with their service & work. They just replaced my boiler & this time was no different. As always, from start to finish, everyone I had contact with was lovely. Firstly, they sent me a quote for the work promptly, which was competitively priced, & they scheduled me in for the work within a reasonable timeframe. Tina, who mans the office, is amazing - she is so personable & so kind & helpful & genuinely cares about their clients. Divyesh and his team (James & Eric) came to do the work & they were great. They were punctual, protected all the surfaces, & made every effort to minimise disruption. They took time to explain things to me & didn’t mind me hassling them with questions, which they answered, & they were polite & considerate. When the work was completed, they tidied up after themselves & Divyesh showed me how to work everything. I received a follow-up call from Tina a couple of days after the work to check all was working OK & there were no problems. I highly recommend The DC Group for their work & customer service.

Excellent team at the DC group, very professional and attentive to issues. Never had any issues dealing with them. Bookings via phone or email and friendly and fast service.

Highly recommend - the best communication and updates throughout. Also stuck to any agreed appointments and very honest from the first point.
When our heating went down - came over on Christmas eve!! And very late into the evening on a separate occasion.
The boiler replacement day came with a team of 5 and very professional throughout and finish looks great.
Will continue to use going forward and at out properties.
Great service and job!

Once again, Dee & Tina from The DC Group delivered an exceptional service! They arrived on time, worked efficiently, and resolved the issue with professionalism. It's always a relief to rely on such a trustworthy and reliable team. Highly recommend!"

Just had a boiler service completed with Divyesh from the DC Group UK. OUTSTANDING. EXCELLENT. 5*. TERRIFIC service. Kept me updated and informed the whole way. Gave me excellent advice. Incredibly professional and polite. I HIGHLY Recommend Divyesh and the DC Group for your boiler & heating work. Thank you Divyesh. You are in excellent hands with this company.

After a few Pumblers cancelled our appointments back and forth and not showing up during the coldest day when our boiler broke down, Div, called us back as arranged by the secretary Tina the same day we contacted them. The 2 main gas engineers were experienced and professional and even our builder was amazed by their work, especially the welding. They have the whole work of installation completed on the same day in 14 hours. The water tank and the cylinder were removed with all the pipes sealed and beautifully fixed with clear storage left. Carpet protection was prepared well as agreed. We were grateful for the reliable service as they showed up for the work during the peak season. The whole team was nice people. The new boiler and the heating system are running well and the certificates and warranty have been received. Highly recommend the service. We were really grateful for their work.

Excellent customer service & the install team very polite and tidy.
Called round after work on a Friday night to quote me for a new Boiler, identified a small gas leak as well and waited for Cadent to arrive & discuss.
Fully discussed my options with different Boilers, great communication on the day of install keeping us informed of arrival time, dust sheets & floor protection carried out and all works completed in the one day working for 12 hours to complete the works. A new motorised valve & modification to the pipework on our Gas Hob was also completed all in the same shift.
Very satisfied with the works and the new Boiler & Smart Controls all demonstrated to our satisfaction.
Would highly recommend The DC Group.

The BEST service I’ve ever received, quick concise and straight to the point. Fixed our boiler within 10 minutes, couldn’t have asked for a better experience, highly recommend👍

Couldn’t recommend more!

Super friendly and quick helped explain everything and what the issues were so simply and fast.

Will be recommending to all friends and family thank you again

They have solved several boiler and heating problems for us in an old home. Each time they are quick, efficient, friendly, and professional.

Very satisfied with the service, I would recommend it to family and friends.

Very poor experience. I am experienced landlord with multiple properties and was allocated this guy after trying out YourRepair’s cover. Engineer prior to arrival starts complaining about lack of free parking (central London postcode) and said he couldnt find a parking bay and had no time and was about to go. Eventually convinced him to do the job with me sitting in his van! Proceeded to find some ridiculous alleged technicality on my boiler flue saying screws were missing (the flue was entirely flush and secure and had passed no less than 8 previous gas safety checks before YourRepair nominated him). Having now read the Vaillant installation guide no additional screws are required at all! He even agreed the flue was not unsafe but was, however, very quick to say he could come back and ‘repair’ it for an extra charge which I said no to. So you can see the business model of this guy! Avoid avoid avoid.

After 18 months of struggling with a broken heating system that was incorrectly installed by a previous plumber, we were so relieved and blessed to find DC Group. D and Kevin worked tirelessly to identify the issues, replace the parts, and test until it was up and running. The result? A heating system that now works as it should - faultlessly! We can’t recommend these guys highly enough. Plus, they’re on time, tidy, trustworthy, helpful - and just really, really nice. A five star example of how business should be done. Thank you DC Group!

They always explain what they think the problem might be then go through numerous options in respect of problem, then provide the most appropriate way
to resovle as quickly and efficiently as possible .
I am always happy with the service provided.