Send Gifts to Pakistan | Online Gift Delivery | The GIft Reviews 73

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the efficient and timely delivery, often noting that orders arrived on the same day or exactly as scheduled. The products, including flowers, cakes, and gift baskets, are frequently described as fresh, beautiful, and of high quality, often exceeding expectations. Reviewers also highlight the excellent service, with staff being cooperative, responsive, and ensuring that items are well-packaged and presented. However, some people were dissatisfied with their experience, citing issues such as late delivery, poor quality or rotten food, and missing personalized details like cake messages or card notes. A few other people also felt that the delivered items did not match the pictures shown online, or that confirmed and paid-for items were not secured, leading to last-minute changes.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, amazing, and top-notch,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the timely... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Order

Customers consistently note positive experiences with order, praising the quick service and ease of ordering,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am truly impressed with how efficiently my order was delivered as i placed the order on the same day it was delivered. everything arrived on time and in perfect condition. It was clear that great ca... See more

Rated 5 out of 5 stars

I got to know about you guys literally at the eleventh hour and i was super worried that something will go wrong but you guys delivered beyond my expectations.My ami was so happy to receive such beaut... See more

Rated 5 out of 5 stars

I had such a great experience at The Giftex! The selection was unique and thoughtful — perfect for finding something special for any occasion. The staff is friendly, welcoming, and help me find the... See more

Company replied

Rated 5 out of 5 stars

Ordered from UK, no issues whatsoever. Prompt response and service, delivery was on time and exactly what I had ordered. Items were fresh. Answered all questions I had immediately, and received confi... See more

Company replied


Company details

  1. Gift shop

Written by the company

Send Gifts to Pakistan | Online Gift Delivery | The Gift is a premier online gift shop based in Pakistan, dedicated to making it effortless for people everywhere to send thoughtful gifts, flowers, cakes, and more to loved ones across the country. Whether you are in the UK, USA, Canada, Australia, or anywhere around the globe—We allows you to celebrate special moments no matter the distance.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Lots of Options
Easy to Order
On time delivery
Over all great experience
Keep it Up..
Thanks

19 September 2025
Unprompted review
Rated 5 out of 5 stars

They delivered on time and with…

They delivered on time and with promised baskets. I think my experience was good but it would have been nicer if there was more communication regarding the products that are being sent and when it got delivered. Otherwise the service was quick nice and fast and apt for emergency gifting

10 September 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Cake, basket and bouquet for my husband birthday

I ordered a cake, bouquet, and gift basket from TheGiftex for my husband’s birthday, and I couldn’t be happier with the service. The ordering process was smooth, and everything arrived right on time, beautifully packaged. The cake was fresh and delicious, the bouquet looked stunning, and the basket was arranged with so much care.

What impressed me most was the attention to detail — everything looked exactly as shown on the website, if not better. My husband was really surprised and happy, which made the day extra special.

3 September 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Recently I ordered one of their flower…

Recently I ordered one of their flower deal and their response was quick and hassle-free. They responded in time and order was delivered as prescribed. Thanks

2 September 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Excellent service

Excellent service, timely delivered with professionalism.

30 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Most reliable company and always delivers on-time with high quality gifts.

This is one of the most reliable companies I have ever seen. They have delivered for me twice, on valentines day and on my fiance's birthday and they delivered on-time both times and we were very happy with both gifts. Especially for the birthday gift, the cake was delicious and my fiance loved the flowers. You can definitely rely on them to send any gifts even if it is last minute. They truly care about their customers. I would recommend them to anyone that is looking to have a gift delivered in Pakistan. Thank you The GIftex!

22 July 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Very good customer service

The gift basket was better than expected, the nice extras were a sweet gesture. I appreciate that the change I wished for was carried on, this is what good customer care is all about.
Delivery on time, even if on Sunday. Customer service prompt in replying to messages.

24 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 4 out of 5 stars

It was a great experience and delivery…

It was a great experience and delivery was on time ☺️

23 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Great service

Ordered from UK, no issues whatsoever. Prompt response and service, delivery was on time and exactly what I had ordered. Items were fresh. Answered all questions I had immediately, and received confirmation after delivery also. Great service
Will definitely be using again. Thanks 😊

22 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

I had such a great experience at this

I had such a great experience at The Giftex! The selection was unique and thoughtful — perfect for finding something special for any occasion.
The staff is friendly, welcoming, and help me find the right gift.
Whether you're shopping for a birthday, holiday, or just a little something The Giftex is a gem. Highly recommend!

18 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Really impressive services and very…

Really impressive services and very cooperative staff.
Quality of services, with immediate delivery before the time. I recommend with full trust

21 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Absolute Wonderful experience

Absolute Wonderful experience! They do a very good job!

21 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Great service staff was really friendly…

Great service staff was really friendly and helpful quality and delivery was really fast in a great reasonable price high recommended

20 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Great Site for gifts to Pakistan …

This is the best website for sending gifts to Pakistan. The team is very responsive & highly professional. Pricing is also lower compared to other vendors.

I have been using their services for more than a year & they are nothing but the BEST.

I will recommend everyone to tryout their service.

20 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 5 out of 5 stars

Great service go out of their way to…

Great service go out of their way to get delivered perfectly

19 July 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your kind words. We truly appreciate your support and are committed to maintaining the highest standards.

Rated 5 out of 5 stars

Recommended for overseas

First time ordered a new born baby package. it's a little bit tricky item of flowers &dry fruits I'm quite doubtful but they did it so well and nuts are very fresh also , Happy with their work and give them more orders further.. Recommended for overseas also

2 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

'“Thank you for your kind words. We truly appreciate your support and are committed to maintaining the highest standards.

Rated 5 out of 5 stars

The flowers arrived fresh and…

The flowers arrived fresh and beautifully arranged, exactly as shown in the pictures. The packaging was secure, and delivery was on time. The fragrance and quality exceeded my expectations—highly recommend!

13 August 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your kind words. We truly appreciate your support and are committed to maintaining the highest standards.

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