I am truly impressed with how efficiently my order was delivered as i placed the order on the same day it was delivered. everything arrived on time and in perfect condition. It was clear that great ca... See more
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Review summary
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Reviews shaping this summary
I got to know about you guys literally at the eleventh hour and i was super worried that something will go wrong but you guys delivered beyond my expectations.My ami was so happy to receive such beaut... See more
I had such a great experience at The Giftex! The selection was unique and thoughtful — perfect for finding something special for any occasion. The staff is friendly, welcoming, and help me find the... See more
Company replied
Ordered from UK, no issues whatsoever. Prompt response and service, delivery was on time and exactly what I had ordered. Items were fresh. Answered all questions I had immediately, and received confi... See more
Company replied
Company details
Written by the company
Send Gifts to Pakistan | Online Gift Delivery | The Gift is a premier online gift shop based in Pakistan, dedicated to making it effortless for people everywhere to send thoughtful gifts, flowers, cakes, and more to loved ones across the country. Whether you are in the UK, USA, Canada, Australia, or anywhere around the globe—We allows you to celebrate special moments no matter the distance.
Contact info
Pakistan
- www.thegiftex.com
4.5
Excellent
73 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible service
They will take your money and not deliver on time but then will fight with you on the phone and behave rudely if you ask any questions. This is the WORST gift service company and no one should order from them.
14 February 2025
Unprompted review
Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft
Please note that during high-demand events such as Valentine’s Day (February 14th), we are unable to guarantee specific time slots due to the increased volume of orders and logistical constraints. This policy is clearly mentioned on the checkout page and outlined in our Terms and Conditions.
We appreciate your understanding and cooperation during these special occasions. If you have any questions or need further assistance, please don’t hesitate to reach out to us.
Thank you for your support.
Best regards,
VERY BAD SERVICE
Rude, unprofessional, and won't deliver on time. Don't waste your money on these scammers.
14 February 2025
Unprompted review
Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft
Please note that during high-demand events such as Valentine’s Day (February 14th), we are unable to guarantee specific time slots due to the increased volume of orders and logistical constraints. This policy is clearly mentioned on the checkout page and outlined in our Terms and Conditions.
We appreciate your understanding and cooperation during these special occasions. If you have any questions or need further assistance, please don’t hesitate to reach out to us.
Thank you for your support.
Best regards,
Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft
Thank you for your review! Your feedback helps us improve and continue providing the best service possible
Received payment and did not deliver not committed time
I had placed order at Giftex deliver flowers on the same day because their site mentions they deliver on the same day. They asked for delivery date and time. I had punched in my desired delivery date and time. They received the payment and now are either not responding and when responded the attitude was very rude and they said it cannot be delivered. Moreover, when I am trying to call they declined it. They have mentioned that they can be contacted on their given contact number 24/7 but either do not respond or decline the call. Upon attending the call they were rude saying that they do not have the time to listen call and denied the fact that they received the payment and hung up the call. Whereas their website clearly says that the payment is received.
It is weird that such sort of website is at the top after searching. Very bad experience. Not recommended at all. Rather such businesses should be discouraged whose only aim is to get their payment and then don't fulfil/deliver what they have committed. The commitment was to deliver by 10PM. It is past 10PM.. I am trying to get in touch them on their so called 24/7 available contact number but they without any shame cut the call
14 February 2024
Unprompted review
Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft
Please note that during high-demand events such as Valentine’s Day (February 14th), we are unable to guarantee specific time slots due to the increased volume of orders and logistical constraints. This policy is clearly mentioned on the checkout page and outlined in our Terms and Conditions.
We appreciate your understanding and cooperation during these special occasions. If you have any questions or need further assistance, please don’t hesitate to reach out to us.
Thank you for your support.
Best regards,
5 stars
5 stars: Excellent
Last night
It is good and helpful for overseas to…
Highly recommended
It is good and helpful for overseas to send gifts to their loved ones sitting outside the country, amazing work,fast delivery, reasonable price,good quality and quantity thanks alot Giftex 🤲👌👍👍
7 August 2021
Unprompted review
Best service no doubt and quick too.
Best service no doubt and quick too.
Highly recommended. Thankyou
6 August 2021
Unprompted review
It is good and helpful for overseas to…
It is good and helpful for overseas to send gifts to their loved ones sitting outside the country, amazing work 👍
5 August 2021
Unprompted review
I highly recommended
I highly recommended
There was happen misunderstanding but giftex covered it thank you so much... stay blessed.. 💞💞💞💖💖
5 August 2021
Unprompted review
Beautiful products and packing
Beautiful products and packing, ship on time, recommend to all
3 August 2021
Unprompted review
Hands down the best and fast service I…
Hands down the best and fast service I have tried so far.. they're very professional.. would recommend it anyday .. 10/10
3 August 2021
Unprompted review
Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft
“Thank you for your kind words. We truly appreciate your support and are committed to maintaining the highest standards.
Prompt and easy to communicate…
Prompt and easy to communicate with,highly recommended!!!
3 August 2021
Unprompted review
Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft
“Thank you for your kind words. We truly appreciate your support and are committed to maintaining the highest standards.
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