WHAT A BRILLIANT COMPANY TO DO BUSINESS WITH AND THEIR ATTITUDE IS A STARK CONTRAST FROM THE HUGE ORGANIZATIONS ONE HAS TO DEAL WITH. MY GRANDSON HAD AN ISSUE WITH GOLF BAG I HAD BOUGHT HIM. I RANG... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Powakaddy electric trolley arrived on time and, in view of its value, 2 stage authentication was used for delivery. Very impressed with both that and the trolley itself - which was exactly as... See more
Company replied
Purchased my kids golf set through them. We had issues with the quality of golf bag (twice). This was manufacturing issue and they immediately replaced the bag first time round. The second time it h... See more
Company replied
Ordering was simple and quick. But what made the overall experience so good was that when i had a problem which was no fault of The Golf Shop Online it was dealt with seamlessly and with out fuss. Ori... See more
Company replied
Company details
Written by the company
Welcome to The Golf Shop Online, an established and trusted online retailer selling golf equipment throughout the UK and EU. As a company, we are totally passionate about the game! Our Head Professional has over 30 years of experience in coaching, golf retail, and custom fitting. Our dedicated team of staff and PGA professionals are focused on making sure we deliver the very best in service and advice. You can be assured; we are authorised by all the brands we represent. All products sold come with a full manufacturers warranty and our 5 Star customer service provides you peace of mind for the future. We always maintain a large stock in our warehouse ready for quick dispatch and offer the majority of our UK customers Next Day delivery options. We constantly check our prices against our competitors plus provide a further price promise in the unlikely event you find it cheaper elsewhere.* If we can help in any way, or you can't find a product you're specifically after, please give us a call or drop us an email at sales@thegolfshoponline.co.uk.
Contact info
GSO Warehouse. Cofton Road, Marsh Barton Ind Estate, EX2 8QW, Exeter, United Kingdom
- 01392 301760
- sales@thegolfshoponline.co.uk
- www.thegolfshoponline.co.uk
4.8
Excellent
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Very easy to use website but above all…
Very easy to use website but above all they had someone to talk to. They lived up to their price match promise when I found the same trolley cheaper elsewhere.
7 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Timothy, thanks for your review. We're glad to hear you found our website easy to use and appreciated being able to speak with our team. We're pleased we could honour our Price Match Promise and help you get the trolley at the right price. We hope to see you again at TGSO.
Excellent
Great price, quick delivery and easy to order. Highly recommend
21 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Lee, thanks for your review. We're glad to hear you found our prices competitive and the ordering process easy, with quick delivery too. We appreciate your recommendation and hope to see you again at TGSO.
As always excellent product and…
As always excellent product and excellent service
23 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Nick, thanks for your review. We're pleased to hear you’ve had another great experience with our products and service. We appreciate you coming back to shop with us and hope to see you again at TGSO.
Excellent speedy service
Excellent speedy service. Ordered at 14:30 on Friday and delivered by early afternoon on Saturday. Item exactly as expected.
18 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Nick, thanks for your review. We're pleased to hear your order arrived so quickly and that the item was exactly as expected. We hope to see you again at TGSO.
I ordered a new pair of golf shoes for…
I ordered a new pair of golf shoes for my wife and they are perfect and a fabulous prompt delivery too.
Many thanks.
AG
18 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Alex, thanks for your review. We're pleased to hear the golf shoes were perfect for your wife and that your order arrived quickly. We hope to see you again at TGSO.
Delivered quickly as promised
16 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Lismore, thank you for your review. We're glad to hear your order arrived quickly and as promised. We really appreciate your support and hope to see you again at TGSO!
Quality service all round
Website very clear and ease of ordering . Delivered within a few days very quick . Quality of goods excellent . Will be using this company for all my golfing items from now on . Quality !
16 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Allan, thank you for taking the time to leave such a kind review. We're glad to hear you found our website easy to use and that you were happy with the service, delivery and quality of your items. We really appreciate your support and look forward to welcoming you back to TGSO again.
A simple buying process and speedy…
A simple buying process and speedy delivery if a quality product. Ping G435 5 Fairway Max. Lovely club
17 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Frank, thank you for taking the time to leave a review. We're glad to hear you found the buying process simple and that you're enjoying your new Ping G435 fairway wood. We really appreciate your support and hope you enjoy your golf this season.
Always a pleasure dealing with the Golf…
Always a pleasure dealing with the Golf shop online speedy and efficient.
20 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Keith, thank you for your kind review. We're really pleased to hear you continue to have a positive experience with us and that our service has been speedy and efficient. We truly appreciate your continued support and hope to see you again at TGSO!
Order was good
Order was good. Placed on line. Received trolley. Trolley ok. 🤷🏻♂️
15 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Chris, thank you for your review. We're glad to hear your ordering experience went smoothly and that you're happy with your new trolley. We really appreciate your support and hope to see you again at TGSO!
Bought a new golf trolley and Bag
Bought a new golf trolley and Bag, so easy to order and secure, excellent value for money, very fast Delivery, highly recommended, would I use again, 💯 %
10 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Micky, thank you for taking the time to leave a review. We're glad to hear you found the ordering process easy and secure, and that your new golf trolley and bag arrived quickly. We really appreciate your recommendation and hope to see you again at TGSO!
Easy online ordering. Quick delivery.
Website was clear and easy to navigate. I placed my order on Sunday morning and my new PowaKaddy CT12 trolley, accessories and golf bag arrived the following Tuesday lunchtime. Everything together and in perfect order. Would definitely use this company again.
5 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Viv, thank you for taking the time to leave such a lovely review. We're glad to hear you found our website easy to use and that your new PowaKaddy trolley, accessories and golf bag arrived quickly and in perfect condition. We really appreciate your support and hope to see you again at TGSO!
Product was delivered as stated and the…
Product was delivered as stated and the s1 Electric Trolley was in good condition with all the parts easy to assemble.
The trolley is quick to fold and the battery easy to charge and place on the trolley. A nice feature is that the battery automatically turns off when folded.
A good buy!
20 June 2026
Unprompted review
Reply from The Golf Shop Online
Hi Jenny, thank you for your review. We're really pleased to hear your trolley arrived as expected and that you’re happy with the quality, ease of assembly and features. Thank you for choosing us, and we hope to see you again at TGSO!
Great customer service by Julia
There was an issue with some gloves I ordered (manufacturer's fault) and Julia provided excellent customer service throughout.
30 June 2026
Unprompted review
Reply from The Golf Shop Online
Hi Reece, thank you for your review. We're sorry to hear there was an issue with the gloves, but we're pleased Julia was able to help and provide good customer service throughout. Thank you for your feedback and we hope to see you again at TGSO.
Great products
Great products, great price, nice extras, great delivery. Thank you 🙏
29 June 2026
Unprompted review
Reply from The Golf Shop Online
Hi James, thank you for your review. We're pleased to hear you're happy with the products, pricing, delivery, and the little extras included. Thank you for your feedback and we hope to see you again at TGSO.
Super Easy, Great Sales Aftercare
Super Easy, ordered delivered, and Sales aftercare amazing
2 July 2026
Unprompted review
Reply from The Golf Shop Online
Hi Brett, thank you for your review. We're pleased to hear your order was simple to place and arrived quickly, and that you've been happy with the sales aftercare. Thank you for your feedback and we hope to see you again at TGSO.
Excellent and prompt service as…
Excellent and prompt service as promised as always. Thank you.
25 June 2026
Unprompted review
Reply from The Golf Shop Online
Hi Jon, thank you for your review. We’re pleased to hear you were happy with the prompt service received, as always. Thank you for choosing us, and we hope to see you again at TGSO.
Two orders now
Two orders now. Good prices, great knowledge and video reviews helped me make my decisions, easy order process with excellent quick tracked delivery service coupled with good post sale customer service. Highly recommend.
23 June 2026
Unprompted review
Reply from The Golf Shop Online
Hi Mr M, thank you for your review. We’re pleased to hear you’ve had a positive experience across both orders, and that our product knowledge, video reviews, and service helped you make your decisions. It’s great to know you found the ordering process easy and the delivery quick and well-tracked. Thank you for your recommendation, and we hope to see you again at TGSO.
Great all round customer service
Gave good advice when contacted via the online chat and ensured best price available for my new electric trolley. Item arrived promptly.
Thoroughly recommend for your golfing needs.
22 May 2026
Unprompted review
Reply from The Golf Shop Online
Hi JS, thank you for your review. We’re pleased to hear you were happy with the customer service received and that our team was able to give helpful advice via online chat, as well as secure the best price for your electric trolley. It’s great to know your item arrived promptly and that you would recommend us. Thank you for choosing us, and we hope to see you again at TGSO.
Reply from The Golf Shop Online
Hi Caroline, thank you for your review. We’re pleased to hear you were happy with the quality and that your order arrived on time. Thank you for choosing us, and we hope to see you again at TGSO.
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