The Home Shutter Company Ltd Reviews 

1,310
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable, and professional staff who handle every step of the process with incredible care, respect, and precision. People are also absolutely thrilled with the premium quality of the shutters, noting that they look stunning, fit perfectly, and completely transform their living spaces. However, some people mentioned that there were occasional shipping delays and supply chain issues affecting the delivery schedule before final installation could take place. Consumers also noted that manufacturing and shipping processes can sometimes take several weeks to complete before orders arrive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently professional,... See more

Service

Users describe positive interactions with service, highlighting that everyone from the measuring and sales... See more

Product

Consumers find the product to be of exceptional quality, frequently noting that the shutters look stunning... See more

Quality

Clients share profound satisfaction on quality, frequently praising the stunning design and durable... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our... See more

Rated 5 out of 5 stars

Our shutters which we have had installed in two rooms, look really stunning, very pleased with them, only had them a couple of days but the quality seems very good and they supply spares, cleaning bru... See more

Rated 5 out of 5 stars

This is the third set of shutters I’ve had fitted by the home shutters company and again I’m delighted. Every conversation to check on anything has been quickly and courteously dealt with. Marti... See more

Rated 5 out of 5 stars

Excellent service throughout the whole process. All the staff at The Home Shutter Company were helpful, knowledgeable and patient. The fitters were extremely respectful, even taking their shoes off be... See more


Company details

  1. #10 of 110 best companies in Interior designer
  2. #5 of 53 best companies in Blinds shop

About The Home Shutter Company Ltd

Written by the company

Family run suppliers and installers of the highest quality hardwood plantation window shutters at unbeatable prices. Covering Watford, London, Hertfordshire, Bedfordshire, Essex, Buckinghamshire and Oxfordshire. 

Based in Watford and with a showroom in Kings Langley, Hertfordshire we have a fully in-house team of installers and advisors offering a seamless experience in purchasing shutters. We pride ourselves on our zero-pressure sales approach and a best price from the outset program.

Specializing in solid, sustainably sourced hardwood for our shutters, our customers can feel comfortable in our manufacturing practices.

We offer free installation with every order and a 15 year warranty on our shutters. 

The process to order couldn't be easier:



Get in touch with us today:


01923 911 018

hello@thehomeshuttercompany.co.uk

www.thehomeshuttercompany.co.uk

Or visit our showroom at 37 High Street, Kings Langley, Watford, WD4 8AB


Contact info

Summer Sale!

Up to 40% off hardwood shutters!

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,310)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding workmanship from start to…

Outstanding workmanship from start to finish. The fitter Ryan was clean, tidy, and methodical in his approach, and he explained the installation process clearly throughout.

He was polite, professional, and took great care in his work. The finished shutters look amazing, and they even left helpful items and advice to keep them looking their best.

I am absolutely delighted with the result and can't wait to order shutters for my bedroom as well.

20 August 2026
Rated 5 out of 5 stars

We have had a fantastic experience with…

We have had a fantastic experience with the home shutter company from start to finish! They have kept us updated every step of the process.
Kyle was professional and polite when installing.

We would definitely recommend Home shutter company to anyone thinking of getting shutters.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

I'm really pleased with the quality of my shutters and service I received from independent, family-run business. The in-house team were knowledgeable, friendly and took time to understand my home and recommended the most suitable shutters for each room.
What really stood out to me was how they always had my best interests throughout so i could make the best decision possible.
I'm really pleased with my shutters and the whole experience. I'd highly recommend this lovely family-run business to anyone looking to purchase new shutters!

17 August 2026
Rated 5 out of 5 stars

Beautiful Shutters excellent service

From the very first contact until the final installation of the shutters my experience with the Home Shutters Company was nothing but excellent. The patiently responded to all my questions and even sent my samples to check the color.

During the all project they kept me informed.

Today they installed the shutters and they are beautiful. Thank you to the gentlemen who did it.

I would definitely recommend the Home Shutters Company without hesitation.

Thank you

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Love my shutters

Love my shutters! Jack and Ryan installed them with no issues which obviously meant the measurements were perfect! Start to finish a great service! Always kept informed. Highly recommend!

10 August 2026
Unprompted review
Rated 4 out of 5 stars

I am very happy with my shutters

I am very happy with my shutters, the fitters did a great job, they were polite, friendly and very efficient. Left the place as they found it. I was well informed and updated on the delivery day and time. Slightly disappointed with the length of time I waited, 21 weeks, I know this was due to shipping logistics etc and out of their hands but disappointing nonetheless.

13 August 2026
Rated 4 out of 5 stars

After getting quotes from few shutter…

After getting quotes from few shutter companies and recommendations by local groups I went for Home Shutter.
My experience with them has been great right from the beginning. They always kept me informed about where my order has reached by emails.
The only thing I wasn’t happy about was the time it took. I placed the order in March and got my shutters and blinds installed in August.
The staff who came to install were great and very professional.

9 August 2026
Rated 5 out of 5 stars

Quality product beautifully installed.

We’ve had our new shutters installed in what was, probably, the hottest day of the year. The installer, Kyle, did a magnificent job, despite heat. He was careful and attentive to every detail. He left each room as he found it.
The shutters themselves are well made. We had some installed a few years ago and they look as good today as the new ones.
I would highly recommend this company if you want shutters in your home.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

The Home Shutter Company provided an…

The Home Shutter Company provided an excellent service from start to finish. I was kept informed as to updates concerning the order throughout the process. On the day of the fitting, Joseph and his colleague were polite, respectful towards myself and my property and highly professional, completing the work to a very high standard. If you want blinds or shutters this company can be relied upon to do an excellent job.

8 August 2026
Rated 5 out of 5 stars

Excellent quality shutters at an exceptional price

I found The Home Shutter Company Limited through Instagram and, after requesting several quotes from different companies, we ultimately decided to go with them. The main reasons were their very competitive pricing and, most importantly, the fact that they offered real wooden shutters, rather than the plastic or PVC options that seem to be much more common on the market.

We specifically chose wooden shutters, which are usually considerably more expensive. The Home Shutter Company offered them at a price that was significantly lower than all the other companies we contacted for comparable wooden shutters. In our case, we genuinely feel that we received a premium product at a surprisingly affordable price, especially compared with the prices we had been quoted elsewhere.

The customer service was excellent throughout. They helped us with all the details, from choosing the right colour and finish to selecting the hinge finish and other small elements that make a big difference to the final result. The free measuring service was also extremely helpful: they came to our home, took all the necessary measurements, and had everything required to prepare the quotation and proceed with the order.

The shutters themselves are beautiful and, most importantly for us, provide a genuine blackout effect. When the shutters are fully closed, there is very little to no light coming through, meaning we can sleep comfortably without needing additional curtains or blinds.

The only slight issue was the delivery time, which ended up being longer than initially expected. However, this appeared to be related to wider political and shipping disruptions affecting sea freight rather than an internal issue with the company. Despite the longer wait, we were kept informed throughout the entire process. Communication was excellent from the moment we placed the order through production, shipping and finally delivery.

Overall, we are extremely happy with both the product and the service. The quality of the wooden shutters is excellent, the price was exceptional compared with other suppliers, and the whole experience was professional and reassuring.

If we decide to install more shutters in the future, we would absolutely go back to The Home Shutter Company. We would also have no hesitation in recommending them to friends and family looking for high-quality wooden shutters at a much more reasonable price. Highly recommended!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Stunning Shutters and Excellent Service

We acquired quotes from three companies for shutters. We chose The Home Shutter Company for many reasons. The salesperson was well informed and took the time to properly explain the products so we could make the best choices for our home. Communication continued as our installation was delayed by almost 2 months due to shipping issues caused by the various global wars. The installation was smooth and we were shown how to open and close the shutters with the split panel feature. We were given two additional slats per window as well as touch-up paint to maintain the condition. Now installed, the shutters already have a noticeable impact on the heat upstairs and they look extremely expensive. With the 15 year warranty, we feel the price was appropriate for the quality and durability of the product, as well as the knowledge of the salesperson.

6 August 2026
Rated 5 out of 5 stars

Excellent job

The experience with the shutter company has been excellent from start to finish. The measuring process, order updates, and final installation were all carried out professionally and efficiently.
The delivery took a little longer than expected because of shipping delays and disruption to sea freight routes, but this was beyond the company's control.
We are extremely happy with the service we received and are already considering placing another order for our other window. Great job – highly recommended! 👏👍

6 August 2026

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