The Home Shutter Company Ltd Reviews 

1,310
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable, and professional staff who handle every step of the process with incredible care, respect, and precision. People are also absolutely thrilled with the premium quality of the shutters, noting that they look stunning, fit perfectly, and completely transform their living spaces. However, some people mentioned that there were occasional shipping delays and supply chain issues affecting the delivery schedule before final installation could take place. Consumers also noted that manufacturing and shipping processes can sometimes take several weeks to complete before orders arrive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently professional,... See more

Service

Users describe positive interactions with service, highlighting that everyone from the measuring and sales... See more

Product

Consumers find the product to be of exceptional quality, frequently noting that the shutters look stunning... See more

Quality

Clients share profound satisfaction on quality, frequently praising the stunning design and durable... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our... See more

Rated 5 out of 5 stars

Our shutters which we have had installed in two rooms, look really stunning, very pleased with them, only had them a couple of days but the quality seems very good and they supply spares, cleaning bru... See more

Rated 5 out of 5 stars

This is the third set of shutters I’ve had fitted by the home shutters company and again I’m delighted. Every conversation to check on anything has been quickly and courteously dealt with. Marti... See more

Rated 5 out of 5 stars

Excellent service throughout the whole process. All the staff at The Home Shutter Company were helpful, knowledgeable and patient. The fitters were extremely respectful, even taking their shoes off be... See more


Company details

  1. #10 of 110 best companies in Interior designer
  2. #5 of 53 best companies in Blinds shop

About The Home Shutter Company Ltd

Written by the company

Family run suppliers and installers of the highest quality hardwood plantation window shutters at unbeatable prices. Covering Watford, London, Hertfordshire, Bedfordshire, Essex, Buckinghamshire and Oxfordshire. 

Based in Watford and with a showroom in Kings Langley, Hertfordshire we have a fully in-house team of installers and advisors offering a seamless experience in purchasing shutters. We pride ourselves on our zero-pressure sales approach and a best price from the outset program.

Specializing in solid, sustainably sourced hardwood for our shutters, our customers can feel comfortable in our manufacturing practices.

We offer free installation with every order and a 15 year warranty on our shutters. 

The process to order couldn't be easier:



Get in touch with us today:


01923 911 018

hello@thehomeshuttercompany.co.uk

www.thehomeshuttercompany.co.uk

Or visit our showroom at 37 High Street, Kings Langley, Watford, WD4 8AB


Contact info

Summer Sale!

Up to 40% off hardwood shutters!

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,310)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service all round

Ella who came to measure and show samples was really friendly and helpful.
Kept up to date with delivery and installation dates.
Installation team were very professional, detailed and friendly. Super helpful team - great service all round.
Blinds look great and high quality finish

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great company for shutters!

Jack, Finn, Ryan and two others were very friendly, and efficient with the installation - in and out quickly and very tidy. Downside is there were some unanticipated shipping delays but all in all a cost efficient and good product product we will enjoy our blinds for years to come.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

I had my third set of shutters fitted…

I had my third set of shutters fitted on 3rd August 2026. As with my previous two appointments the fitter (Kyle) was so professional, courteous, polite and friendly. This company is second to none when it comes to customer service! Very highly recommended company!

4 August 2026
Rated 5 out of 5 stars

Highly recommend

Great company from measuring, showroom visit and installation. Everyone was helpful and professional throughout. Unfortunately our shutters were slightly delayed, however we were kept updated on our shutters journey to the UK. This installation was our 1st phase and look forward to phase two of our installation. Surveyor is coming tomorrow for final measurements.
Shutters look amazing. Thank you for everyone involved in transforming our windows.

28 July 2026
Rated 4 out of 5 stars

Very happy with finished result

I'm really happy with my new window shutters. The measuring and fitting teams were professional, friendly, and left everything clean and tidy. The ordering process was straightforward with regular email updates.

The only reason for 4 rather than 5 stars is the delivery delay of around four weeks. While I appreciate this was due to external shipping issues, more proactive communication would have been appreciated. Overall, a great product and excellent customer service that I'd happily recommend.

29 July 2026
Rated 4 out of 5 stars

Great customer service and the blinds…

Great customer service and the blinds are perfect really good quality, we love them. The fitters were friendly and got the job done quickly. The only bad thing I would say is that we waited since March till end of July for our shutters which was way too long !!

31 July 2026
Rated 5 out of 5 stars

Everything from the initial…

Everything from the initial appointment, ordering & fitting was first class. Only slight downside was the lead time was a little longer but this was down to the problems in the Middle East so unavoidable.

25 July 2026
Rated 5 out of 5 stars

Excellent product

A shame that the shutters were held up for so long due to shipping problems, not your fault.
We are very pleased with the product and the team who fitted them were excellent.
Many thanks

24 July 2026
Rated 5 out of 5 stars

Lovely shutters, excellent service

We have fitted shutters to 4 windows in our very sunny loft, and find them to be excellent, especially with the blackout option. Communication with the team has been great, and the people who came to measure and fit were both professional and friendly. Very impressed with the entire process from initial visit to final installation - fully recommend the company.

24 July 2026
Rated 5 out of 5 stars

The Home Shutter Company were brilliant…

The Home Shutter Company were brilliant from start to finish. Ryan who came to measure up was so helpful, professional and lovely to deal with, all the girls in the office who managed the order were super helpful too and then Danny who came to fit was brilliant - super knowledgeable and so quick at fitting. Such great people and a fantastic product. Would recommend this business to anyone looking for bespoke shutters for their home.

22 July 2026
Rated 5 out of 5 stars

Brilliantly job done

We have just had shutters installed on our 5 panel bay window and are absolutely delighted with the outcome. Joseph & Martin did a first class job - very professional, expert work and extremely tidy. This is the third time we have used Home Shutters and every time they have delivered exactly what they said they would. Thank you.

20 July 2026
Unprompted review

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