Received an email offering free delivery if I subscribed to emails which I did. Instant response saying code had been sent fortunately I took a screen shot of response, no code received. Left it overn... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Products are great , as described and carefully packaged. The only qualm I have is that the parcel is left at the door instead of being transferred to a post office for collection. Is it possible to r... See more
Company replied
Since having left a critical review I have had great responses from customer services- namely Kelly. Such a shame I had to complain to get answers to my queries. Resolved now and the item is great. Th... See more
Company replied
Very good bunc 50p coin as a life long star trek fan this coin is a brilliant addition to my collection coin as described and does not disappoint Buying again with koin club was excellent and ve... See more
Company replied
Company details
Written by the company
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Written by the company
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Contact info
PO Box 9438, BH15 9HR, Poole, United Kingdom
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3.8
Great
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with my purchase
Good priced coins. Secure envelope even though I didn't pay extra for the safe delivery insurance. Fast delivery, less than 1 week.
25 September 2026
Reply from The Koin Club
Sarah,
We are delighted to hear that you were pleased with the reasonable pricing of your items and the speedy arrival of your order. It is also wonderful to know that your package arrived safely and securely. Thank you so much for sharing your positive experience with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I’m so unhappy with their service
I’m so unhappy with their service! They sent me a coin out with not certificate then tried to take £54.99 out of my account!
25 September 2026
Reply from The Koin Club
Hi Emma, I am sorry this was not clearer. That coin is not issued with a certificate, so nothing was missing from your parcel. On the charge, your first purchase included a subscription, which is where that came from — I can see you have since cancelled it, so nothing further will be billed. If you need anything else, just email us at support@thekoinclub.com.
Kind regards,
Reply from The Koin Club
Mike,
We are delighted to hear that you found our website simple to use, appreciated our fair pricing, and experienced great delivery. Thank you for taking the time to share your positive feedback with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great delivery service
Great delivery service - 48 hours tracked 👌🏼 orders sent out quickly
25 September 2026
Reply from The Koin Club
Rachel,
Thank you for your feedback! We are happy to hear that our fast order processing and tracked shipping met your expectations.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I was paying to much in postage
I was receiving two coins for 2 collections. It annoyed me to have two large padded envelopes. I therefore had to pay postage And packaging on two deliveries. There were 12 coins in each collection, so I paid nearly £60 in extra postage. This week I received another collection with one coin in. Which I hadn’t ordered. I’ve decided not to deal with this greedy company again
24 September 2026
Reply from The Koin Club
Hi David, I am sorry this has left you feeling that way. There is more to say here than fits in a review reply, so I will write to you directly and go through it properly.
Kind regards,
Excellent offers
Great how you can get new coins at face value regularly as opposed to other companies where you are placed in a draw to obtain them, but never get drawn! Had several coins this year at 50 - 75 percent cheaper than elsewhere. Excellent offers.
24 September 2026
Reply from The Koin Club
Hi,
We are glad you enjoyed your experience with our coin collection services. It is wonderful to hear that our straightforward purchasing process has made it easier for you to acquire new additions for your collection without having to rely on random selections. We are also pleased that our pricing and regular offers have provided you with great value throughout the year. Thank you very much for taking the time to share your positive feedback with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
quick very easy web site to use …
quick very easy web site to use easy payment page very good
24 September 2026
Reply from The Koin Club
christopher,
We are glad you enjoyed your experience. Thank you for your positive feedback about our smooth process and simple checkout.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Howard,
Thank you for the fantastic 5-star rating! We are so glad to hear that you consistently enjoy our great offers and affordable options. Your support means the world to our team, and we look forward to continuing to provide you with excellent value on your future visits.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
David,
We are glad you enjoyed your experience and we appreciate your wonderful feedback about our team.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Easy
Easy, quick, informative and efficient service for the purchase of coins I want.
24 September 2026
Reply from The Koin Club
Hi,
We are so pleased to hear that your experience purchasing your chosen items was smooth, fast, and helpful. Providing clear information and a seamless process for our customers is always our top priority. Thank you so much for taking the time to share your wonderful feedback with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
The Koin Club is a wonderful place to…
The Koin Club is a wonderful place to find magnificent beautiful coins for your collections. Lovely people to deal with too.
25 September 2026
Reply from The Koin Club
Denise,
We are thrilled to hear that you are enjoying our magnificent selection for your collection. It is wonderful to know that you had such a pleasant experience with our friendly team as well.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Excellent service yet again.
7 September 2026
Reply from The Koin Club
Garry,
Thank you so much for the five-star rating! We are truly delighted to hear that you experienced high-quality assistance from us once again, and we sincerely appreciate your loyalty and continued support.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Stephen,
We are so happy to hear that you love the items and felt they were well worth the wait! Thank you so much for taking the time to share your positive feedback with us; we truly appreciate your patience and support.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Coin Purchase
I have been purchasing coins from the Koin Club for several years now and I have been very impressed with their quality and service also delivery is fast and reliable. I would strongly recommend Koin Club to anyone that is interested in purchasing coins they are a great company to deal with.
24 September 2026
Reply from The Koin Club
William,
Thank you so much for your loyal support over the years! We are thrilled to hear that you consistently enjoy the exceptional quality of our items and that our prompt, dependable shipping has made collecting a great experience for you. Your high recommendation means the world to us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Hi Kyle, thank you! That means a lot. Glad we could help.
Reply from The Koin Club
Hi James, thank you! Great to hear the service delivered. Enjoy your collection.
Reply from The Koin Club
Hi Mandy, thank you! I will be in touch with you directly to take care of that.
Coins are normally sent quickly and…
Coins are normally sent quickly and notifications regarding deliveries are always welcome .
Good prices especially the 50p for 50p offers
24 September 2026
Reply from The Koin Club
Pete,
We are delighted to hear that you are happy with our prompt dispatch times and delivery updates. It is also wonderful to know that you enjoy our competitive pricing and special promotional offers. Thank you so much for taking the time to leave such a positive review!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Hi Che, thank you! Great to hear the coins have gone down well. Enjoy adding them to your collection.
Reply from The Koin Club
Brian,
We are thrilled to hear that your order arrived so quickly and efficiently. Thank you for taking the time to share your positive experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.