Received an email offering free delivery if I subscribed to emails which I did. Instant response saying code had been sent fortunately I took a screen shot of response, no code received. Left it overn... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Products are great , as described and carefully packaged. The only qualm I have is that the parcel is left at the door instead of being transferred to a post office for collection. Is it possible to r... See more
Company replied
Since having left a critical review I have had great responses from customer services- namely Kelly. Such a shame I had to complain to get answers to my queries. Resolved now and the item is great. Th... See more
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Very good bunc 50p coin as a life long star trek fan this coin is a brilliant addition to my collection coin as described and does not disappoint Buying again with koin club was excellent and ve... See more
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Company details
Written by the company
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Written by the company
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Contact info
PO Box 9438, BH15 9HR, Poole, United Kingdom
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3.8
Great
5k reviews
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Reply from The Koin Club
Taylor,
We're delighted to hear that you found the online process straightforward and enjoyed the prompt arrival of your order. We truly appreciate you taking the time to share your positive experience with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Carl,
We are delighted to hear that your order arrived safely and that you appreciated being kept updated throughout the shipping process. Thank you so much for taking the time to share your positive experience with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Chris,
We are so grateful for your wonderful review. It brings us great joy to know that you enjoyed your experience with our team and appreciated how quickly your order arrived. Thank you for taking the time to share your feedback with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Hi Mark, thank you! Lovely to hear things run smoothly for you. Enjoy your collecting.
Reply from The Koin Club
Hi,
Thank you for the review. We're glad you enjoyed your experience and got great value.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Yes and no I had to pays another 22…
Yes and no I had to pays another 22 dollars to get m'y package
23 September 2026
Reply from The Koin Club
Hi Patricia, I am sorry you were charged extra to receive your parcel. If you have any questions about it, please email us at support@thekoinclub.com and one of our team will look into it with you.
Kind regards,
1st class service
1st class service, great communication, wonderful coins in mint condition, never a problem.
11 September 2026
Reply from The Koin Club
Bob,
We are so delighted to hear that you experienced top-tier service, smooth communication, and received pristine coins. Thank you so much for sharing your wonderful feedback with us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Gotta Love Koin Club ♡
First place to visit for new issue coins. Best prices, great service, tops for coins ☆☆☆☆☆
11 September 2026
Reply from The Koin Club
Martin,
We're so pleased to hear that we are your top choice for new releases, and that you enjoy our great value and service. Thank you so much for your fantastic five-star rating and support!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Ordering is quick
Ordering is quick, simple and straightforward. Prices are very reasonable and often excellent. Queries are always dealt with.
11 September 2026
Reply from The Koin Club
Margaret,
We are glad you enjoyed your experience with us. Thank you for your feedback regarding our easy purchasing process, fair pricing, and reliable customer support. We appreciate your support and look forward to assisting you again soon.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Good coins and excellent delivery
11 September 2026
Reply from The Koin Club
Susan,
We are so glad to hear that you are happy with the quality of your items and the speedy arrival of your order! Thank you for taking the time to share your positive experience with us; your feedback is truly appreciated.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Awful company
Awful company
Tried cancelling ended up stopping them at my bank
Product not worth anything
11 September 2026
Reply from The Koin Club
Hi George, I am sorry this did not go the way it should have. Your case is with me and being handled now. If you need anything in the meantime, just reply to the email I sent you and it will come straight to me.
Kind regards,
I love the 'Face value' deals.
11 September 2026
Reply from The Koin Club
Eustace,
We are glad you enjoyed your experience with our great bargain promotions.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
coins arrived as ordered but not sure…
coins arrived as ordered but not sure why i am suddenly paying £2.99 a month? what for??
11 September 2026
Reply from The Koin Club
Hi George, thank you for flagging this — I would rather explain it properly than leave you guessing. I will write to you directly so we can go through it.
Kind regards,
Not happy with service or quality of…
Not happy with service or quality of coins.
Cancelling subscription was a little confusing.
10 September 2026
Reply from The Koin Club
Hi Michaela, I am sorry the cancellation was not as clear as it should have been. I will write to you directly to explain what happened and confirm where things stand.
Kind regards,
Product arrives well packaged at a very…
Product arrives well packaged at a very competitive price. I'm happy with everything.
11 September 2026
Reply from The Koin Club
Hi,
We're so pleased to hear that your product arrived well-packaged and that you're happy with the competitive pricing. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
We got there in the end
Communication got there but I'm very happy with my item now that is complete
10 September 2026
Reply from The Koin Club
Laurence,
We're so pleased to hear you're very happy with your item now that it's complete! We appreciate your feedback regarding communication and are always striving to improve.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Always helpful
22 September 2026
Reply from The Koin Club
Hi Rebecca, thank you! Always a pleasure to help. Enjoy your collection.
Reply from The Koin Club
Steven,
We're delighted to hear that you experienced good communication, fair prices, and quick delivery! We truly appreciate you taking the time to share your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Bought one set of coins then after it…
Bought one set of coins then after it was finished started on another set and are not cheap
10 September 2026
Reply from The Koin Club
Hi Trevor,
I am sorry this was not clearer at the time — I understand why it caught you out.
One of our team will be in touch with you directly to explain what happened and sort out how you would like to continue.
Kind regards,
Trick you in to sub
Trick you in to sub, send you the item you never expect. Charge you card. Extremely bad practice. Do not ever buy from them
10 September 2026
Reply from The Koin Club
Hi Eddie,
I am sorry this was not clearer at the time. I can see everything has now been settled at our end and there is nothing outstanding on your account.
Thank you for the feedback.
Kind regards,
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