The resume service is awful, sent me a resume I'd be embarrased to use. I disputed the charge with my credit card company and they blocked me from the job seach membership I purchased. This company is... See more
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See what reviewers are saying
Jehna listened to my issue and we found out there was an error in the system. This great follow up not only assisted me, but countless others who might have encountered the same issue, but either woul... See more
I've used "The Ladders" on and off for several years. Their GUI is one of the most user-friendly. It's helpful to see info of the competition that is applying for the position that I'm interested. T... See more
Barbara followed up with a couple phone calls, yet respected my request to take some time to reconsider my order. She wasn't too "Sales-y" but still clearly let me know the benefits of the limited ti... See more
Company details
Written by the company
Ladders, Inc. is a United States-based company providing career news, advice, and tools and an online job search service. Their search service only lists vetted job offers with annual salaries of $100,000 or more.
Contact info
244 Fifth Avenue, 10001, New York, NY, United States
- 1-866-800-4640
- www.theladders.com
2.9
Average
395 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Monica helped me with the refund issue…
Monica helped me with the refund issue very quickly and promptly! Ladders is a great place to apply for tons of positions, would recommend checking it out!
8 August 2023
Unprompted review
Monica was a great help to me today
Monica was a great help to me today. Professional and responsive but more importantly understood what I needed and was able to make it happen. It's become normal to get disengaged, unwilling support from tech companies but Monica and Ladders were different today. I couldn't be more appreciative.
27 July 2023
Unprompted review
Monica provided an excellent customer experience
Monica efficiently answered my question and drove it to closure. That’s great customer service!
24 July 2023
Unprompted review
Christine was extemely helpful
Chistine made every effort to resolve my issue. She is very patient and efficient.
24 July 2023
Unprompted review
Barbara is very responsive and very…
Barbara is very responsive and very helpful. I really appreciated working with her and getting back on the Premium package. Thank you Barbara.
5 July 2023
Unprompted review
Rhandel did an outstanding job to…
Rhandel did an outstanding job to follow up with a stuck application and completing it on my behalf.
This is a whole different level of service that I greatly appreciate.
18 July 2023
Unprompted review
Monica was fast and most efficient
12 July 2023
Unprompted review
Responsive!
Melanie Madrona did a great job addressing my concerns regarding renewal costs!
10 July 2023
Unprompted review
Monica Toribio is awesome!
Monica provided the exact solution I needed. Quickly and easily.
10 July 2023
Unprompted review
The staff is very helpful
The staff is very helpful. It's important to be able to get good service and they deliver.
5 July 2023
Unprompted review
I appreciated the quick response to my…
I appreciated the quick response to my message.
28 June 2023
Unprompted review
Monica resolved my problem quickly and…
Monica resolved my problem quickly and was very helpful. My experience brings me to trust Ladder's customer service.
13 June 2023
Unprompted review
Great experience
Quick and fast resolution to my initial frustration. Charlyne Aban was great!
12 June 2023
Unprompted review
Barbara took care of my issue right…
Barbara took care of my issue right away.
7 June 2023
Unprompted review
Fantastic Apply for me program
Fantastic Apply for me program
I found it to be a HuGE time saver!
5 June 2023
Unprompted review
Barbara is a great representative.
Barbara followed up with a couple phone calls, yet respected my request to take some time to reconsider my order. She wasn't too "Sales-y" but still clearly let me know the benefits of the limited time offer. She also quickly responded to my emails.
23 May 2023
Unprompted review
Finally resolved the email delivery…
Finally resolved the email delivery issue. Served as a liaison between me and the devs working on this issue. Good communication.
16 May 2023
Unprompted review
For quality job research
For quality job research, Ladders is solid. The information is more complete and qualified than other platforms, and mostly filtered for leadership jobs.
5 May 2023
Unprompted review
Barbara is a wonderful support agent for Ladders
Barbara went out of her way to correct the issues and is working to make Ladders be the leader in job sites that your leadership is looking for.
28 April 2023
Unprompted review
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