The Landlord Group Reviews 

124
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and supportive staff members for providing clear guidance and answering all questions through complex property litigation and eviction procedures. People deeply appreciate the efficient communication and professional legal support, noting that cases are managed smoothly from initial consultation to the final outcome. Some reviewers were happy with the exceptional results achieved and the considerable peace of mind provided during stressful situations involving difficult tenants. Many consumers consistently recommend their reliable professional services to other landlords looking for expert assistance with tenancy matters.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, highlighting efficient, professional, and knowledgeable... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used the land lord group for an eviction process , they have been professional always answers questions when things were not clear . Afra has helped and kept us informed through every step of the pr... See more

Rated 5 out of 5 stars

worked with Marianne on a difficult case, took a lot of time , effort and patience to come to an end result which was what we were hoping for. From start to finish she was great, her strategy worke... See more

Rated 5 out of 5 stars

The Landlord Group are, without doubt, the best eviction solicitors in the UK. Chris Sharpe and his colleagues are truly incredible and have an amazing level of attention to detail. I was initially... See more

Rated 5 out of 5 stars

I had a very positive experience with Landlord Group. Elle was always quick to respond to my emails and phoned me whenever needed. Our day in court didn’t go exactly as expected, but she was extremely... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service - Quick and Cost Effective

Elle and the team provided a great service and quick turnaround that was not just high quality but also very cost effective. I would 100% recommend to any Landlord who is having issues with a tenant in arrears who need a 1 stop shop for resolving the issue. Thanks Elle and the team! 5* from me!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

I have been using The Landlord Group to…

I have been using The Landlord Group to help me get possession of my flat from a problematic non paying tenant.
Afra Ruiz and Eve Osborne have been very professional and helpful.
If you need a professional fixed fee solution to your problems do not have any hesitation to contact them.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Afra Riaz has been exceptional

I have dealing with Afra Riaz for over a year and she has been exceptional. She always explained the whole procedure from start to end and she always kept me updated on the progress. I am very happy with all my dealings with her and I will continue to work with her and The Landlord Group.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

They are subject matter experts in what…

They are subject matter experts in what they do. I believe, had I not used the Landlord group I would be definitely upstream without a paddle. Initial preparations and queries were dealt with studiously by Marianne - just no fuss professionalism. A special mention also to Elle Potter who became my main interface and advisor - Elles ability to listen, have patience and again respond with the right level of information has been brilliant.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you, Marianne

The Landlord Group came highly recommended and their experience and expertise quickly became evident. My solicitor, Marianne Steer patiently guided me through the process, ensuring I understood the requirements, supporting me as I dealt with various obstacles. She ensured everything was handled professionally, identifying and mitigating risks, making sure I remained focused. I was prepared for the long haul, but half-way through the notice period the tenant decided to leave. I am convinced that this outcome was the result of Marianne’s meticulous work and would recommend her and the team at The Landlord Group to anyone looking for an efficient and effective evictions service.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you to Elle Potter for…

A big thank you to Elle Potter for making such a difficult and stressful situation that much easier. We had no idea how repossession orders or eviction worked until we found the Landlord Group. Elle and the team has guided us through the process professionally and efficiently. Responding to our emails promptly, answering all our questions, even when we asked the same questions over and over again. We are almost at the finish line and want to express our gratitude for all your assistance along the way.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Successfully gained possession order.

The landlord group (especially Elle, Marianne, and Luke) were successful in helping us get a possession order granted. They gave advice throughout the process and although at times we felt nothing was happening it was clear they are working in the background, ensuring they have evidence and advising us what to do next. Without them the process may have taken another 12 months. They were honest and realistic with wait times but did all they could to put our minds at rest. Invoices are reasonably priced in my opinion and give a breakdown of what you are paying for. If you want things done properly then these are your best bet.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service from Marianne Steer & her associate Afra Riaz at The Landlord group.
Guided & helped us through our ongoing eviction process.
Took the stress away from a difficult & fraught situation which had been ongoing for several months. Many thanks

19 March 2025
Unprompted review
Rated 5 out of 5 stars

I would like to thank Marianne Steer & the team…

I would like to thank Marianne Steer, Elle Potter, Charlotte Coomber & the team for their professionalism & friendly advice on the whole process from section 21, court order to posession order stage.They eliminated most of the stress involved in getting the tenant out, which was previously
a traumatic experience. Thank you for guiding me every step of the way.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

100% Professional & Reliable Service

Recently we have used The Landlord Group when we were under immense stress caused by a very difficult tenant. We had the great fortune of dealing with Marianne Steer from The Landlord Group. Marianne was very professional and prompt in her approach to our problems and helped navigate us out of a particular difficult time to the result we needed. I would highly recommend The Landlord Group.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service from Elle Potter…

Great customer service from Elle Potter at The Landlord Group who guided and helped us through our recent eviction process.
The processes that The Landlord Group had in place made the journey easier in dealing with what was already a fraught situation.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

So professional

Really helpful and experienced professional advice throughout the eviction notice which they were there all the way through thankyou

21 November 2024
Unprompted review
Rated 5 out of 5 stars

My tenant refused to vacate at the end of their contract

When my tenant decided that she would not vacate my flat at the end of her contract I contacted the Landlord Group, as advised by a good friend of mine. I dealt with Chris Sharpe who was extremely helpful and technically capable. He carved his way through the matter in no time at all and helped me through the process, resulting in the Tenant vacating much faster than we had feared. Thank you chris!

16 December 2024
Unprompted review
Rated 5 out of 5 stars

I used The Landlord Group to gain…possession of my property

I used The Landlord Group to gain possession of my property not knowing what to expect. They made the process go smoothly and I found them to be Professional and knowledgeable and helpful. Bethany was outstanding with answering all of my concerns and helped me through the whole process. We had a successful outcome thanks to Bethany and the Group. I would not hesitate to highly recommending them

20 January 2025
Unprompted review
Rated 5 out of 5 stars

It’s a difficult process to go through

It’s a difficult process to go through, tenant eviction, but Eve and colleagues at The Landlord Group were very efficient and thorough, explaining everything and making this process easier.
Would definitely recommend

21 January 2025
Unprompted review
Rated 5 out of 5 stars

BRILLIANT SERVICE

Thank you Elle and the team at the Landlord Group, for your brilliant, efficient, and fast service. Whether by phone or email, your quick responses and dedication to keeping everything up-to-date are truly appreciated! Elle has been amazing and I will be passing on my experience with you to other landlords in difficulty.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to landlord group…

Would like to thank the Landlord group for their professional approach
Eviction is a very stressful procedure which few landlords want to do but the group make this much less stressful with their supportive approach
Additional their costs are reasonable

16 January 2025
Unprompted review

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