The Landlord Group Reviews 

124
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and supportive staff members for providing clear guidance and answering all questions through complex property litigation and eviction procedures. People deeply appreciate the efficient communication and professional legal support, noting that cases are managed smoothly from initial consultation to the final outcome. Some reviewers were happy with the exceptional results achieved and the considerable peace of mind provided during stressful situations involving difficult tenants. Many consumers consistently recommend their reliable professional services to other landlords looking for expert assistance with tenancy matters.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, highlighting efficient, professional, and knowledgeable... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used the land lord group for an eviction process , they have been professional always answers questions when things were not clear . Afra has helped and kept us informed through every step of the pr... See more

Rated 5 out of 5 stars

worked with Marianne on a difficult case, took a lot of time , effort and patience to come to an end result which was what we were hoping for. From start to finish she was great, her strategy worke... See more

Rated 5 out of 5 stars

The Landlord Group are, without doubt, the best eviction solicitors in the UK. Chris Sharpe and his colleagues are truly incredible and have an amazing level of attention to detail. I was initially... See more

Rated 5 out of 5 stars

I had a very positive experience with Landlord Group. Elle was always quick to respond to my emails and phoned me whenever needed. Our day in court didn’t go exactly as expected, but she was extremely... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

A very good service

I had not required legal representation before and found the advice from the Landlord Group clear and helpful. They responded to my requests quickly and efficiently and were polite and considerate throughout the legal process. I would recommend them to any landlord who needs legal advice and support.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and successful service

Very professional service, I am very happy with the outcome from The Landlord Group. I had been through a horrific time with my tenant and was very concerned there would be no light at the end of the tunnel, but turning to the Landlord Group was the right decision, I was helped by Julian Meek who was very organized and very professional which is exactly what I needed.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Very easy to communicate with and top class customer service

I used this company a few times now and they never fail to deliver. The emails were answered quickly and any phone calls I made when I needed help were dealt with professionally and in a friendly manner always.
Julian is so patient and polite even when he is so busy he still manages to get back to me.
Would use this company again.
The stressful situations Landlords have to go through is made much easier with them.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really took the stress away from a stressful situation. Will definitely recommended and use this service again

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Successful Outcome

I am highly satisfied with the team's handling of the eviction case. Jordan, my point of contact, has been outstanding. Always patient, promptly addressing my questions, and responding to emails swiftly. In a stressful situation, he proved extremely helpful. The outcome was an eviction order in the initial hearing with possession granted in two weeks, along with a money judgment covering rent arrears, court costs, and interest. I cannot recommend them enough.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

The kindness of these people is…

The kindness of these people is amazing.

Though not in their purview, they helped me when I was having great difficulty finding someone to help me at a reasonable price and who understood what I was going through. They have my everlasting gratitude.

The advocate who attended said The Landlord Group are particularly good at briefing those who will attend court on the day.

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Landlords don’t hesitate to use

Just wanted to say thank you to you and the rest of the team in providing an excellent service in helping me get my property back. Would never have got it back without the help and advice given.
Wouldn’t hesitate in recommending The Landlord Group and whilst I hope not to have to need you again the future if we have any issues we will certainly be back in touch

29 September 2023
Unprompted review
Rated 5 out of 5 stars

The best experience

I dealt with Marianne and Jordan for close to 10 months in getting my property back , through no fault of my own and the system of council houses being wanted I had to evict my tenant, I am unintentional landlord with just my 1 house helping someone out during covid left me in a terrible situation so I searched out help and found the landlord group - Marianne and Jordan made this process seem less , smooth and understandable , a already unsettled situation was eased by their help and professional advise they gave , we finally have the keys back a day before the deadline for the enforcement agents visiting , thank you so much I couldn’t have done this with them and the landlord group !

9 October 2023
Unprompted review
Rated 5 out of 5 stars

The Landlord Group (TLG) Review

The Landlord Group (TLG) does what they say and they deliver.
Obtained Eviction Date, Back Rent Judgement and Costs, Under Section 8.
Tenant had not paid Rent for 8 Months, totalling £14,207.70 and had not vacated the property.
Highly Recommend TLG and Reasonable Priced.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Great company, would use them again

Great advice, communication and they really know their stuff. I finally gained repossession of my property with their help and they are a great team to have on your side. Also loved that there were no extra or hidden costs,very transparent and worth every penny

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service for landlords

Fantastic service from The Landlord Group. After serving a section 21 notice through a local solicitor which was very expensive, I instructed The Landlord Group to issue a possession claim as they were significantly cheaper. The service I received was excellent, they always kept me updated on the process and I regained possession of my property well within the estimate time frame - thank you!

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Quick and Efficient Process

The process was well explained to me from the start along with the time frame. I always got quick update by email or whenever I called. From my first call till I got the possession, it took less than 3 months, wherein I have read that at times it just goes on and on. Fast, efficient and professional

27 June 2023
Unprompted review
Rated 5 out of 5 stars

10/10 Service!!!

Couldn't be happier with the service I have received from The Landlord Group.
They helped me evict my tenant and made the process a breeze!
Will recommend these to everyone.

1 February 2023
Unprompted review
Rated 2 out of 5 stars

Unprofessional and unresponsive

Unprofessional and unresponsive. I was recommended by a letting agent to engage them for an eviction. The tenant was in the end evicted, after paying for bailiffs and dog handlers. But the tenant had presumably then changed the lock afterwards and I could not get any advice from the Landlord Group. I would only give them one star for service. Throughout the process, they were mostly mute with the only exception of sending bills. I had to chase them to send me the basic official documents and many times messages or emails were not returned. Together with a terrible letting agent (Purple Bricks), they were a nightmare for the last two years for me.

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Top Class Service

Top Class Service, I paid up front for the Section 21 to be issued to my tenant. Spoke with Marianne Steer on a Sunday. Although it was going to take a few months she was very realistic in her advise. Nothing was too much trouble every time I rang or emailed.
Obviously they are very busy! with other work but Marianne Steer especially always tried to help. I was lucky in that my tenant moved out. They refunded me the money for the time that was not used and the court process. Not many law firms would do that!
I would have no trouble in advising them to all my friends.

12 July 2022
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service tried since dec 21 to instigate an eviction with this company numerous calls and emails

They not bothered to return calls send invoice for the work even though i have sent all required information to them

3 March 2022
Unprompted review
Rated 1 out of 5 stars

I was recommend the LandLord group to…

I was recommend the LandLord group to me by a letting agent. I made contact with them, spoke to a solicitor and was advised that they would come back to me after reviewing my paperwork.

After 3 phone calls and a couple of emails i got a response to say the person dealing with it was on holiday for a week.

as with all evictions time is of the essence and this has cost me over a week now. I have moved to another Solicitor who is more expensive but responds within hours and has already started work on the case ! i guess you get what you pay for !

I have updated the letting agent so they dont recommend this company again !

24 February 2022
Unprompted review

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