The Last Hunt Reviews 

Don't buy from The Last Hunt! I received a $130 item that was clearly damaged (holes in both the item and the inner packaging). When I reached out to customer service, "Lynda" gaslighted me, claiming it was "accidental breakage" caused by me.
They even had the audacity to ask for
"security camera footage" of me unboxing the package-an absurd request for a $130 purchase. It's clear they ship defective items and then blame the customer to avoid refunds. Their "Final Sale" policy is used as a
shield to sell trash.
Zero stars. Stay away.

So made a purchase from these scammed

They apparently shipped with canada post. But the tracking number finds no package or shipment. I never received the package. I have now been told to go find a mysterious package with no tracking by myself. Canada post appears to know nothing about this package so who actually knows

When I have asked last hunt to contact canada post they replied to me with a copy paste email saying once a package has shipped there is no refund. Thats it.

But I have absolutely no proof this ever even shipped.

So it looks a whole lot like they send a bs email saying they "shipped my package" and just kept my money

1-Star Review: The Last Hunt’s Customer Service is Non-Existent – Ignored My Urgent Weekend Message and Cost Me $400 on Non-Refundable Boots
I ordered non-refundable ski boots from The Last Hunt that I desperately needed for a ski trip starting Monday.

I paid extra for express shipping to guarantee weekend transit and delivery—something their site and options imply is possible, especially in Toronto.
Early Saturday morning (during their business hours), I spotted the tracking via their partner (Obibox/Xpedigo) stuck at “shipment received” with no movement. I immediately messaged them directly through the order confirmation email thread—not a generic inbox—flagging the issue, expressing concern about delays, and explicitly offering to cancel the order right then if there was any risk it wouldn’t arrive on time. This was proactive, time-sensitive, and order-specific.

Their customer service? Complete radio silence and zero priority. No reply, no acknowledgment, no quick check on their end, nothing over the entire weekend. They left me hanging while the clock ticked down on my trip.

Only after more chasing did the truth emerge: their chosen carrier has no weekend operations in the regions they serve (despite any marketing hype), so the package couldn’t even be touched. There was never a realistic chance of on-time delivery, yet The Last Hunt charges premiums for “express” and sells non-refundable items without warning customers about these limitations.

Because their support team ignored my urgent, business-hours message and didn’t help cancel when I asked, I’m now out $400 with boots still sitting at origin. My trip is starting without them, all because The Last Hunt’s customer service treats legitimate, time-critical issues like they’re optional. No phone support, no chat, slow-or-nonexistent email responses—this aligns with tons of other complaints about their “brutal,” “useless,” or outright absent service.

They enable a flawed shipping partner, then abandon customers when it inevitably fails. If you value responsive support, especially for urgent or weekend-reliant orders—avoid The Last Hunt at all costs. Their “customer service” is a joke that cost me hundreds and ruined my plans.

Never again.
Shop elsewhere—anywhere with actual human support that prioritizes customers over excuses.

I purchased a pair of Daehlie cross country ski pants, one month earlier I bought the same brand and same size but different model I guess in person in a store; well the one I just received is a joke, way too big and too long, it’s definitely not a medium…I’m not happy, wish they would at least send me a small.

I purchased men’s winter boots and a few days later received an email and refund. The email indicated that due to an inventory issue, the order had been cancelled and a refund issued. Very unsatisfied with the customer experience!

Brutal customer service. I do not recommend buying anything from this store.

Only 1 of the 3 jackets ordered fits true to size. And guess what - they do not offer returns or exchanges! One of the jackets marked as men's L fits my wife perfectly who is size lady's M and the jacket looks based lady's on the zipper side. Wasted 300 bucks! True Canadian merchant experience! Never had any issues with US orders. Think twice before ordering from them.

They don’t respond to messages when within an hour you email them and tell them you selected the wrong item. The they don’t allow returns

They sent the wrong order entirely. Can't contact anyone. No return policy. So they took my money and I'm supposed to be happy with whatever they ship in a box. Wasted $318. I believe this warrants a CLASS ACTION LAWSUIT!

Perfect item, fast delivery

So I made an order. Cost me about 700$ for 3 pair of shoes. I was happy with the deals and all. Paid 5$ extra for next day delievery. The next day at about 11 am they canceled my order... I contacted them. They said their system automatically declined my payment eventhough my bank credit card was charged the 700$. I then made an order again cause I knew something was wrong. Took getting order the same day. 8$ for it. Fine. I'll pay it... They replied to my message about my first canceled order at about 3:20 pm saying they were sorry about the first order that it was canceled. I said it's fine... let's move on. I asked if I would get my re-order today since I paid 8$ for fast delievery.. They never replied. I'm still waiting for my order. My card is showing -1400$... So either this website is a total scam or they have incompetent people working for them. I'm telling you... Quebec is falling. We pay for services we don't get.

Item showed up 5 days after guaranteed expedited delivery date. Too bad I had already left for Colombia. Company offered me a $10 coupon code. What a joke of a company.

Good deals but you cant return or exchange anything?? Never had that before on a website, but its unfortunate because I'm stuck with the wrong size shoes

Last Hunt review.

The sizing for baby swimming suits are very inaccurate and incorrect. I ordered REIMA Korfu Swimsuit - Toddler, size 12-18 months for a 9 months baby and it’s extremely small doesn’t fit her and it may fit a newborn baby.

Second item, SEIRUS Shield Masque Filter. The description on this item is misleading and deceptive. Last Hunt described the item as “The Shield mask filter creates a barrier that perfectly covers the holes in your go-to face protection so you don't have to settle for something less warm this season” I bought it because I thought it’s a face warmer. I received a piece of cloth that smells bad. It is not even a face mask but a piece of cloth. The description in the mask is “mask filter for social distancing”. Last Hunt, really? Can you describe the items accordingly and NOT mislead customers. I feel cheated.

The items are no refundable and not returnable so..

Bought a coat worth over $250 worth. Tracking eventually said "Delivered," but the package never arrived. Absolute scam.

Since then, The Last Hunt has provided ZERO support. They are completely MIA - no replies to emails, no help through contact forms, nothing. They have ignored all attempts to resolve this or issue a refund.

They took our money and then vanished. Do not trust this company with your money. You will get nothing and they will ghost you.

Placed an order Nov 22 and here it is Dec 16 and still no package. The shipper has been wonderful to deal with. The last hunt the worst customer service ever. Will not even respond to emails and ask to ship to different address. Just excuse after excuse. Wont even send replacement items. Will not order from them again. They are using the weather has an excuse.

Similarly to all other bad reviews, they sent two different sized boots and would not fix the mistake. Terrible company with a very slimy attitude. Predatory scammers who prey on those seeking a good deal to off-load junk they couldn't sell in their parent store, Altitude Sports. You may be fine, but if you have any problems, kiss that $$$ goodbye. Terrible!

I've had some good experiences shopping here, but I won't be buying from them again after an egregious bait and switch - an item advertised as 100% cashmere arrived with a completely different composition tag on the item itself (no cashmere at all)
Trying to get them to take any accountability at all was like pulling teeth. I didn't expect to be scammed by what I thought was a reputable company.

I ordered a pair of snowboard boots on sale, they sent me the lower end model, and tried to pass them off as the higher end model that I paid for. when I contacted them, they offered me $30 to keep them, even though they retail for $150 less. I said no, that was not going to work. they then assured me they could replace them