Good deals but you cant return or exchange anything?? Never had that before on a website, but its unfortunate because I'm stuck with the wrong size shoes
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Iver ordered from here a couple times…
Iver ordered from here a couple times now, great prices and quick delivery even in the rural area I'm in!
Good pricing and customer service…
Good pricing and customer service experience on multiple purchases. Solid fair business.
I ordered shoes for a hiking excursion…
I ordered shoes for a hiking excursion Ouest. I have paid the fee for next day delivery... 3 days later, still waiting... nothing! Leaving by plane tomorrow morning, still NOTHING--- I was charge 2 time on my credit card!
I'm writing to them... no response, no phone number to adress this issue or see if I should go tonight at a store to buy some shoes. Very sad about this situation.
Everything was perfect
I had to come here and share my experience because I was really on the fence about ordering from TLH after reading some of the negative reviews. Most had to do with the wrong size etc. I was ordering a product I already own but is not available from Columbia anymore, so I know my size and what to expect. I opted for standard shipping. There were updates at every stage (order received, picked up, in transit, one hour away and delivered). My order arrived in 3 days and exactly what I wanted! So happy with this company!
Good quality discount outerwear.
I have ordered multiple things from the site. The last being a rain jacket that was 60% off.
I was disappointed when the winter boots that I ordered didn’t fit, however, I didn’t go to a local store and check out the brand to see how it fits (Either large or small or true.)
If you read the fine print, you will see that they stayed very plainly. There are no returns or refunds.
The items that I ordered came fairly quickly, in good condition, and were true to pictures.
I’m very happy with the store.
ps; I sold the boots that were one size too small on Facebook marketplace.
Reima Puhuri snowsuit that I ordered…
Reima Puhuri snowsuit that I ordered wasn’t described adequately on the website. I expected a proper winter snowsuit because based on specifications it was designed to withstand cold 0C- -20C, but what I received was a thin snowsuit for autumn/spring or a mild European winter at best. When I checked Reima’s official website it confirmed the snowsuit is rated as lightweight. Which Last Hunt avoided/failed to mention. Their customer support was useless, just quoted their no return/no exchange policy. So, keep in mind to cross check a product description with a manufacturer’s site at all times!
TLH is Not a scam
25% off on New Balance’s latest sneakers—already a killer deal compared to any sports outlet or e-commerce site.
Then an extra 20% off for Father’s Day? That’s just insanely unbelievable!
I vaguely remembered someone calling TLH a scam in a random comment I saw online. Still, I couldn’t resist that price and went ahead and placed the order.
Then… silence.
No confirmation.
No updates.
No reply to my email.
I was like..damn, I'm fxxxed...
But guess what?
Right on the estimated delivery date, the package arrived—brand new, legit New Balance sneakers. Fancy and flawless.
Total rollercoaster. But hey, I got the shoes.
I recently ordered some shoes from them…
I recently ordered some shoes from them and some shorts. She shoes arrived dirty and had the insoles removed. The shorts were also not the colour shown online. This is not the first time I’ve had a poor experience with them and this will be my last. They won’t ever see another dime from me. I will gladly shop around next time.
Bad experience
I recently purchased a lifejacket from this site and was disappointed to find it extremely thick, stiff, and uncomfortable to wear. Unfortunately, I didn’t realize there was no option for reimbursement or return, which left me stuck with a $120 item I can’t use. I wish the product description had been clearer about the fit and comfort, and that the return policy was more flexible. Disappointing experience overall.
Terrible Experience – Never Ordering Again
Last Hunt is a nightmare. The free shipping minimum is ridiculously high, which is already annoying—but the real issue came when my package got delivered to the wrong building. They flat-out refused to refund me. No help, no solutions. I had to go through my credit card company and file a chargeback just to get my money back.
Customer service? Basically doesn’t exist. No phone number, no chat, and they take DAYS to reply to a single email—if they even bother. It felt like they just didn’t care at all.
Save yourself the headache. Not worth the stress or the money.
I recently had a fantastic experience…
I recently had a fantastic experience shopping at The Last Hunt. Their prices were incredibly competitive – I found exactly what I was looking for at a great value. What impressed me even more was the lightning-fast shipping. I received my order much quicker than anticipated. Overall, I'm extremely satisfied with The Last Hunt's pricing and efficient service. Highly recommended!"
Great Experience
I have placed a number of orders with TheLastHunt. I’ve never had any issues. My experience has been great.
Incredibly fast shipping!
I am SO impressed. Took a gamble on this site as they had Dr. Martens that are otherwise out of stock everywhere for 50% off. I couldn't believe it! Thought it was too good to be true but read reviews and people confirmed the site is legit so I bought on a whim.
Let me tell you, the shipping estimated arrival date was meant to be 7 days from my date of purchase. It took 24hrs! Got the tracking email the night before and somehow they got here the next day. Absolutely insane.
They're perfect, brand new & exactly as described. In original packaging and packaged perfectly for shipping.
Ignore the bad reviews!
I ordered a coat & it was never…
I ordered a coat & it was never received. Canada Post said it was delivered. But I did not receive it. It might’ve been delivered, but not to me!!
I have been back & forth with customer service & it’s useless.
Make sure of the correct sizes and…
Make sure of the correct sizes and color. This place has a NO RETURNS NO EXCHANGES policy, This is fine if your in the store and can try stuff on, can't do that online. Keep away from stores like this unless you positive of the size and/or color etc.
Lost package, long process , waste of time
Lost package, waste of time, long time to wait for refund. Poor customer experience
Not all sales are the best deals
As previously stated in other reviews, they raise their prices when they carry sales with codes. So you have to be very careful when buying, sometimes monitoring their prices for a period of time to get real deals. That being said, if you like a brand and know your size in it, you can make good buys on this website. But know you won't be able to return anything.
Issues with return/refund
I ordered a Craft jacket from the Last Hunt. When it arrived it had a twisted sleeve lining, so I couldn’t put my arm through the sleeve. I sent pictures to the Last Hunt requesting a return label. I sent my item back in the condition I received it. The Last Hunt’s refund policy says that a returned item will get a refund within 5-7 business days of receiving the returned item. It’s now been 9 business days and I haven’t received a confirmation email or a refund. I’ve contacted customer service and have been told I would have more information in the “coming days”. This is absolutely unacceptable, and makes me wonder if they will even honour the return/refund policy. I would give 0 stars for this experience if I could. To the Last Hunt- where is my refund?
I wrote this review on February 6th. It’s now February 11th, and I keep getting “in the coming days” you will get your refund. I have asked for a phone number to contact a manager, but no one responds to that request. I got one email stating that I haven’t received my refund due to “high return volumes”, yet the Last Hunt doesn’t give refunds except for defective items. And so far they don’t do that either. Just get you to send the item back and keep your money. I’ve never experienced a company who won’t honour its own return/refund policy.
UPDATE- TO ANYONE BUYING FROM THE LAST HUNT - pay through PayPal. If something goes wrong, they have you covered. The only way I got my refund was to open a case through PayPal. They made a decision in my favour and I will finally get my money back. Thank you PayPal!
More than fair prices
More than fair prices. However, I purchased a few items and today it's the buy 3 get 20 percent off sale. Thing is the price on those items have now gone up. In one day?
I frequently order clothing from The…
I frequently order clothing from The Last Hunt. The speed of delivery and quality of items is excellent. They sell quality name brand items at reasonable to super discount prices. I have never experienced any problems, and find it difficult to believe that others have with anything they’ve ordered from this site.
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