The Last Hunt Reviews 

I have no clue why ppl leave bad reviews! They're the best, fastest and most efficient on line sellers! I've been buying there for years, and not once have I had a problem

I am extremely dissatisfied with the service and products from The Last Hunt. Over the years, I have placed numerous orders from this store, but this is not the first time I’ve experienced such poor quality.

Recently, I ordered ski goggles, and upon my first use, the plastic broke apart immediately. Upon closer inspection, it was clear that the product was old, brittle, and not suitable for use. What’s worse is that the goggles I received were not even the ones I originally ordered.

This is not the first time I’ve had issues with defective products from The Last Hunt. In the past, I purchased expensive swimming goggles, which turned out to be faulty and unusable. I ended up throwing them away without even using them.

Sending old, deteriorated products to customers is unacceptable. This shows a lack of quality control and disregard for customers' trust. I will no longer shop here, and I advise others to be cautious when considering purchasing from this company.

If you care about quality and reliability, look elsewhere. I am leaving a 1-star review because even that feels generous considering the repeated disappointments.

I’ve ordered from the last hunt a few times and had good experiences. You need to be familiar with the product/brand you are purchasing because you can’t return things so you’re stuck with the size you choose. I’ve never had to reach out to customer service. Always check the manufacturers site to see if they are also offering a deal on a product. Unless the last hunt offers a good discount, I would suggest buying direct from the manufacturer or rep.

Don’t buy from The Last Hunt. I ordered a medium winter coat and the tag on the zipper reads M, but the label inside the coat reads S. So it was mislabeled, I’ve emailed them numerous times over a few weeks and they responded once and won’t correct this problem and no further contact from them.

Bought my boyfriend snowboarding pants and it seemed good at first than after the seams came off after less than a year - used under 10 times … reached out to them and said it was wear and tear that he maybe tripped over a rock? Like wtf.. see the photos it’s a clean rip - how?? Won’t do any returns or exchanges nothing. Maybe the items are fake? They are HOLDEN PANTS- they also suck btw, bad customer service I wouldn’t buy from either of these companies again

Sold me a pair of skis with a binding system but no bindings. Was advertised as flat no holes brand new. There is no way to reach these guys. Never ever buy from these guys. Altitude sports is also culpable. And also super elusive. Zero out of 10. Would never ever use again

Prices are excellent- shipping is fast and excellent selection. Know your size, know what you are buying as there are no returns. I have been buying on The Last Hunt for years. I highly recommend!

Leading up to the holidays I submitted three orders to 'The Last Hunt' for Christmas 2024 presents. One order had three clothing items, one order had five pieces of clothes and one order had a single large expensive item. Even with Canada Post on strike all three items arrives to my home on Vancouver Island in a timely manner as forecasted by the delivery company FedEx. All nine items I ordered were exactly what I received, all in good shape. No knock offs or seconds. The recipients were delighted. Just be careful Rab and Suqoi can run small so pick small over extra small. We had no Credit Card or fraud problems either. Website seems to have small hiccups at times like stating an extra sale but not being able to access the extra posted savings because of a glitch stating we have not subscribed, when we have because I am a member!!!. However, be patient it is usually fixed quickly. Otherwise the whole process is seamless while paying less than half the rack rate at a retail store. Keep up the good work.

Order not being processed and no response for The Last Hunt. I ordered skis for a Christmas present and paid for the express shipping to have arrived on the 18th. Made an appointment for the 22nd to have bindings mounted so Skis will be ready for Christmas. By the 17th I had not received any order or shipping update so I emailed the company. The skis did not arrive on the 18th. 48 hours later no reply to email. I googled a phone number for The Last Hunt. After 20mins on hold the agent informed me the number was only for Altitude Sports the parent company of The Last Hunt. She informed me there is not a phone number for The Last Hunt and they can not access orders and the only way to contact The Last Hunt is email (which they don't reply to) or Facebook Messenger. Prices may discounted but beware there is Zero customer service and fulfillment is not reliable.

I've been ordering from the Last Hunt for a number of years. Great. Great service, great products at a hugely discounted prices.
Everyone that is whining about shipping - there's a darn postal strike on. It's not Last Hunt's fault that shippers are having issues. Stop yer whining!

We bought a couple items from the last hunt on November 22nd. We were supposed to get the items on November 25th. We check the tracking every day and it says that the carrier “received” the order but no movement since. We saw that it’s missing our apartment number. We then emailed the last hunt to see what’s going on and no answer, so we emailed the carrier service on December 2nd and they told us that they reached out to the last hunt to confirm our order but because the last hunt didn’t respond to them in 48 hours, they returned the order back to “altitude sport” warehouse on November 26th. We didn’t get a contact from the last hunt about the need to confirm our order. If we didn’t reach out to the carrier we wouldn’t have known about this issue. I finally reached out on Facebook messenger and they said “we have resent your shipping address to our shipping department to ensure the package is delivered to the correct address” but the thing is they haven’t asked us to re-confirm our address with the correct apartment number. The last response that we got from the last hunt on Facebook messenger was on Dec 6th at 4:30PM and nothing yet. We have bought some items from the last hunt before and it was a great experience, but if we would’ve known this is the kind of customer service we get, I would’ve bought the items with a different company to make sure that this arrive in time to gift these items for our family. I’d expect a better customer service than this.

I ordered a pair of skis and paid for express delivery on 27th November , the website indicated they will deliver on 28th November. The skis are not yet delivered. They refunded the express shipping charge but my skis are not delivered as of 4th December 2024 and I have paid for it. The customer support is non existent. I probably have to sue them for not delivering and charging my credit card. The order number is TLH 1342170

I will openly admit to being a sceptic when placing my order. There were some mixed reviews here.

But, I received what I ordered, at a Great price, and relatively quickly too.

Oh, and They're Canadian too. Nice to support local retailers.

I will shop here again.

I ordered a pair of Hooka boots and a winter jacket was excited great deal parcel came open the boots Andy 1 boot . Contacted The Lat Hunt via email 3 days to return my email they told me to send it back and they would refund it and I would have to buy another pair to secure the sale price . So now they have my money 2 times and said after the return it would take 3 business days to refund they had the BOOT in their possession since Nov 18th I paid the credit card so I wouldn’t carry a balance as of today after I been told it’s being processed still no refund as of Monday they said I wouldn’t carry a receive an email that my funds have been returned to my card it’s Dec 4th no email no refund this company is scamming me and I don’t feel comfortable shopping online . They offered me $10 for my inconvenience 1 where would I spend it not with them I am done isn’t this crazy I never experienced anything like this before . Is this a legit company I don’t know

I have been a client of the last Hunt since the inception of the company. I did read many reviews and some very negative regarding customer service.
I did order skis and Poles that were supposed to be shipped the next day ( paid $6 ). Got the poles no skis.
Contacted customer service via email since they dont have a phone service, Wich I find inconvenient, however they did respond with in a few hours and did locate my order for the skis. A label was created at Fedex, this you see when you click order status.
So for a few day check the order and nothing was sent so send an email to last Hunt to see why the order was and finally they called Fed ex and got an notice from Fedex. Showing a pick up.
So I have really no real issues with their customer service, Fedex was the issue since they did not pick up the package once the label was created.

I really don’t understand why the Last Hunt doesn’t have great reviews!! I have ordered from there EIGHT times in the last few years and 7/8 orders were excellent!: QUICK shipment, great prices, and just what I wanted. Only ONCE was my order disappointing as it was wet but guess what? EVERY time I sent an email about it, I got a speedy response and they DID give me a discount so I was OK about it!, Honestly, I’ve NEVER had better: PRICE, CUSTOMER SERVICE, and fast shipment!!! I can’t believe it! I LOVE this Company!! I will be ordering again and again!!! 🥰🥰🥰🥳🥳🥳

This company uses half assed delivery devices that drop packages - in a major city - at 10PM on a Saturday. Of course the package was stolen. It’s insanely stupid. Don’t buy into the savings, it’s just not worth it.

After my 1st positive experience I've returned to The Last Hunt several times and my opinion of this store remains unchanged. You can save A LOT of money shopping here - even MORE if you pay attention to specials and last-minute sales
Place has an unfairly low score from consumers who refuse to accept simple realities of online shopping; you can't change an order after it's placed, return an item that's already marked down by 70% or get a refund
(LOL) if the price is reduced after you bought it ~ Imagine if stores could send customers a bill when they raised the price of something a guy had already bought!?
Unfortunately, consumers have a (largely undeserved) sense of entitlement, perhaps due in part to traditionally generous policies of our southern neighbors. Regardless, terms are clearly laid out on the site. You've got to click a box that says you agree and understand - or the software won't allow you to make the purchase at all!
I look at pricing fluctuations like a little game we play with online retailers (most of em do it now) and the worst thing that happens is I lose a buck or two here and there. Nothing like the dough I used to blow on ponies at the track. And now I'm wearing much nicer track suits to boot!

Ordered a Jacket, I was emailed three days later that it was cancelled due to inventory issues.
The jacket was then posted the following day so I reordered right away. Two days later its cancelled again.
twice in one week is unacceptable,

and now today its relisted without the extra 20% discount.