The Last Hunt Reviews 

424
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, most reviewers were unhappy with their experience overall. Buyers often reported receiving completely wrong items or incorrect sizing, and many expressed deep frustration over the strict no-refund policy when trying to resolve mistakes. Furthermore, people noted that getting a response from customer service took several days, leaving them feeling stuck with unusable products and wasted money. However, some customers also noted that they were happy with fast delivery times and appreciated finding brand name clothing at incredible discounts. Consumers also shared that support teams quickly assisted them with order modifications and discount codes when they already knew their exact fit.

What people talk about most

Product

Customers had ambiguous experiences with product, as people reported receiving original items at great... See more

Order

Consumers find order to be frustrating due to frequent shipping delays, missing items, and incorrect products... See more

Customer service

People report ambiguous experiences with customer service, as opinions are sharply divided among reviewers.... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising swift shipping and on-time... See more

Price

Customers consistently note ambiguous experiences with price, as some reviewers express great satisfaction... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Good deals but you cant return or exchange anything?? Never had that before on a website, but its unfortunate because I'm stuck with the wrong size shoes

Rated 2 out of 5 stars

I purchased a pair of Daehlie cross country ski pants, one month earlier I bought the same brand and same size but different model I guess in person in a store; well the one I just received is a joke,... See more

Rated 1 out of 5 stars

Only 1 of the 3 jackets ordered fits true to size. And guess what - they do not offer returns or exchanges! One of the jackets marked as men's L fits my wife perfectly who is size lady's M and the jac... See more

Rated 1 out of 5 stars

Similarly to all other bad reviews, they sent two different sized boots and would not fix the mistake. Terrible company with a very slimy attitude. Predatory scammers who prey on those seeking a good... See more


2.5

Poor

TrustScore 2.5 out of 5

424 reviews

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2.5

All reviews

(424)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

BEWARE- non-client centric biz model

Company is completely non-client centric. I cannot underscore this enough. Then other day, within 5 mins of placing an order, I contacted the company to request a change in size for one of the items, from a medium to a large after determining on the clothing manufacturer’s website the actual measurements. The Last Hunt placed two different sets of measurements for the same article, without specifying which set applies. In response, I received carbon copy cut and paste email from the Last Hunt indicating that they do not accept any modifications to the order, and are not willing to cancel an order. They then had the gull to complete their message stating that should I have any issues or concerns to let them know. Based on my experience, I would strongly discourage others from shopping with this company, particularly if they have any hesitation about the order. Think twice, and perhaps again. In this day and age, companies need to be more client-centric or they may need to soon find a new customer base.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Advertises free shipping on orders over…

Advertises free shipping on orders over $200 ...and their system will even prompt you to buy more if your purchase is less than $200... when you get to the checkout,, you're charged a shipping fee,... because you live in a remote area....??.... and the remote area is Corner Brook Nl...the second largest city in N.L......???... NOT EXACTLY A REMOTE AREA....when I wrote them about this they pointed out the fine print concerning shipping charges to remote areas....which I clearly seen with a microscope...they also claimed that the charges were " beyond their control "....

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Product back-ordered and told more than a month after

I want to share my experience with my recent order from The Last Hunt, which has left me quite frustrated. I placed my order over a month ago and was charged immediately, but now I’ve been informed that the item is back-ordered and unavailable.

This delay has caused me to miss out on local deals and sales, as I thought I was set for the season. Now, I’ll need to spend more to find a replacement elsewhere. This will teach me not to encourage these types of businesses. Instead, I will encourage my local shops even if I pay a little more for the product.

Unfortunately, this was my first experience with The Last Hunt, and it will likely be my last. I feel disappointed and will be sharing my experience with friends and family. I hope this feedback can help improve the service for future customers.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Exactly What I Ordered - Great Price

You're reading these reviews and I understand how you might feel - "Should I order this big ticket item, especially after reading mixed reviews." Today I received my Big Agnes HV UL 4-person tent just 5-days after ordering (it was a GREAT deal). I'm definitely feeling confident enough to give The Last Hunt another go.

30 September 2024
Unprompted review
Rated 4 out of 5 stars

Used The Last Hunt for several…

Used The Last Hunt for several purchases now, its always tricky when figuring out sizing when buying online however I haven't run into many major issues. They have a great selection of brands and products and my favorite part of all is using Sezzle to pay for my purchase making it a lot easier financially on me.

11 October 2023
Unprompted review
Rated 4 out of 5 stars

I’ve made several purchases

I’ve made several purchases. I get the prices fluctuate daily just have to be
Mindful. When the prices really drop on item it cause they are trying to clear it out. Have had success I pay attention to price to see if the flash sale is worth it from what it was before. I have had no problem with my stuff it’s just clearance. Some things I can find cheaper at winners and don’t need and won’t buy, some high end outdoor gear forget about it, it’s cheaper here when they have good sales. End of the day just have to know prices and fit and you can score some amazing deals. Don’t understand the hate.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Their pricing scheme should be illegal…

Their pricing scheme should be illegal if not already. Their prices change daily. They offer "flash sales" to save 20 - 25% off products but 2 days before the sale they increase their prices by more than 25% - so the flash sale is just a manipulation to convince the buyer they are saving money. Shady! A shirt I was interested in 2 days ago was $58 - it's now $78 (an increase of 35%) but on sale for an extra 20% off the listed price. Highway robbery.

26 June 2024
Unprompted review
Rated 3 out of 5 stars

Flash sales are deceptive

Flash sales are deceptive. They raise the prices just before issuing a flash sale. Price is basically the same or even higher. That said, good product and I am an active purchaser - but price check very very carefully these days.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Non existence customer support…

Extremely poor customer service and their polices of exchange and price matching is deplorable. When people are purchasing clothing it is difficult to determine even with measurements if the fit is correct.

Stay away from this company spend your money on a store or online site that actually supports great customer experience.

They hide behind Quebec retail laws which basically if you are not a Quebecer good luck.

They have a parent company Altitude sports that basically distances themselves from this company but it is just as aweful with no help with exchanges.

Just crap. Money grabbing business keen on getting your money is the bottom line.

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Over 25 orders - You have to do some research on what you're buying!

They sell top quality brands and there are at times some amazing deals on this website, BUT you need to be sure that it will fit, or be willing to take a risk. I've done so over and over again and my experience is very positive : I've ordered from them more than 25 times, and I will continue to do so, but I always do some research at first. How is the item rated on other sites? Does it fit big, small, are there issues I should know about? I mostly get it right, and it is worth it. Have I been wrong a couple of times, yes, but I have resold the items or I've kept them even if it is not 100% perfect (no default, just no the perfect size).

11 March 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this total scam

Stay away from this total scam. They prey on people who are on their site for the first time and didn’t know they won’t exchange or refund for whatever reason. According to their policy, u get nothing back if size dont fit, style don’t match picture, not even if they sell u a fake. Only when there is a major quality issue. Take a wild guess who gets to decide if there is a quality issue! Themselves! And guess why they don’t have a Google listing, no contact phone number, no yelp, no BBB, almost no where u can leave a review? I’m guessing they will get hundreds of one star reviews in a week!

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Alway Good deal,but no maching price.

Alway Good deal,but no maching price.
I just buy Haglöfs windshell,$159,extra 20%
Just four days later,It drops to $105
I email and call them,they justtsay no price matching.Mothong

2 May 2024
Unprompted review
Rated 2 out of 5 stars

My opinion about this site is mixed

My opinion about this site is mixed. I have placed many orders in the past, but at the moment, I do not intend to place any new ones.

The positives: the site often offers interesting promotions, has a large inventory, and delivery has always been without issues.

The negatives: the shopping experience has been marred by constant price fluctuations. I understand that promotions can change and can be missed, which is common in all stores. What is frustrating is that clearance prices (before promotions) also constantly change.

For example, I had spotted an interesting pair of shoes. Initially priced at $136.49, I received an email indicating a price drop, was then $116.99 on the website. Not ready to buy yet, I waited for a possible promotion. A few days later, there was a 20% promotion, but the price of the shoes went back up to $136.49... It's normal for a promotion to change, but for the clearance price (which seems to become the new "regular" price as this is a clearance store) to fluctuate like this with promotions seems dishonest to me.

Furthermore, I have had disappointing experiences with size indications. All items on the site are final sale, so it would be essential to have clear size indications. With each purchase, I am forced to check the brand's website to confirm sizes because I have made mistakes in the past by relying solely on The Last Hunt's information.

In summary, although this site offers interesting advantages, price fluctuations and size information could greatly be improved to offer a better shopping experience.

7 May 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE they make an error and keep you money

I'm used to buy from The Last Hunt but that is it for me. I bought a pair of Doctor Martens 1460 Pascal size 12/13 and I received a size 11/12. When I wrote to them to mention the mistake it took them 3 days to reply, once they did they apologized and told me it was an error in their inventory and they don't have the 12/13 so they sent me a return tag with Canada Post.

They received the boots in perfect condition on April 16th, I didn't hear from them so I wrote on April 18th and I was told it takes 5-7 business days to process the refund which is very long since they usually don't get returns so their volumes must be low.

Yesterday was the 7th business day, I wrote back to them because I still hadn't heard from them, they didn't even reply to my email. They currently have a charge of 221$ on my credit card that they aren't refunding even if they confirmed it was their mistake.

So beware they might keep your money even if THEY made a mistake in your order.

7 April 2024
Unprompted review
Rated 1 out of 5 stars

I bought the Ramverk Pro 2 months ago…

I bought the Ramverk Pro 2 months ago after nearly a year of doing my research online for a new backpack. At first I loved it, paired with the large insert there is plenty of space for all my camera gear and the bag looks sleek. After 2 months the laptop pouch zipper thread ripped off of the lining inside. This was not from any abnormal pulling or being aggressive with the bag. I have been trying for a week now to reach out and get this resolved as being a full time photographer and not being able to carry my laptop around with me has been miserable. It would be great if someone could get back to me on this.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Great deals! Great Company!

I'm very happy with my purchase and this company! Fantastic deals on skis for the kids! Quick shipping and processing time. Thank you, so much! I will be doing more shopping with this company!

3 April 2024
Unprompted review
Rated 5 out of 5 stars

I have been buying from The last hunt…

I have been buying from The last hunt for a couple of years now. What you need to know is. All sales a final. Know your sizing read up on the internet what you are purchasing. All of the articles they sell are last year, discontinued etc. items Do your homework first before clicking buy. They do explain the No exchanges or refunds. They have great deals from good brands.

6 February 2024
Unprompted review

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