Jono at the Leak Detection Company was incredible. We were experiencing lots of escaped water under the floor in our flat, which was causing us a lot of concern. Jono was calm, highly skilled and pa... See more
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Established 2008, we are an independent family run business offering a nationwide domestic and commercial leak detection service. Using non-invasive methods, including thermal imaging, gas tracing, acoustic and endoscopic camera, we can accurately diagnose and locate hidden leaks, including mains water, hot/cold, heating, waste/drains, and flat roof. Our equipment works in a range of property constructions, including through concrete floors. Our employed engineers (DBS checked for peace of mind) are qualified and experienced plumbers. Most leaks can be exposed and repaired on the same day, by the same engineer. In domestic properties, we offer a ‘no find – no fee’ guarantee on internal hot and cold pipes (excludes heating and incoming mains, T&C’s apply). We provide a detailed written report with photos, typically the next working day, suitable for assisting with an insurance claim.
On domestic hot and cold leaks
The Bothy, Albury Park, Albury, GU5 9BH, Guildford, United Kingdom
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Jamie who was our engineer was punctual and very polite. He explained everything while he went about a thorough investigation around the circumstances as to why we had a leak.
He successfully detected and fixed the leak within around 3 hours, and clearly explained the callout costs for the detection and correction work he would do before he did it. All work was done with minimal disruption and the site was left clean and tidy.
I would happily recommend 'The Leak Detection Company' and use them again in the future if I had any further issues.

Reply from THE LEAK DETECTION COMPANY
Simon did a brilliant job identifying our hard to locate and fixing it behind our kitchen units - thank you!

Reply from THE LEAK DETECTION COMPANY
Great experience - customer services provided a quick appointment and outlined all relevant costs and T&Cs.
On the day Sunny did a thorough job using various methods and quickly identified the leak and explained the next steps. The written report provided the next day outlined all the info required for a fix and discussion with the insurance company.

Reply from THE LEAK DETECTION COMPANY
In a very stressful situation, the Leak Detection Service were superb. All the people I interacted with during the process were reassuring, professional and efficient. I booked the appointment where Sam described exactly how they carry out the inspection. Andy, who phoned before arriving early, started work straight away, was patient, polite and reassuring. The report is accurate and a very useful document, written in plain English with photos and explanations. He offered several solutions and clearly explained the pros and cons.

Reply from THE LEAK DETECTION COMPANY
We were very impressed by Anthony (The Leak Detection Engineer) who was extremely polite and professional, detecting the leak quickly and then fixing it. The leak was 12 inches beneath a concrete floor in an old Victorian building. The leak had been there for 30 years plus. None of this phased Anthony. We would highly recommend the Leak Detection Company. They were professional and the cost was very reasonable.

Reply from THE LEAK DETECTION COMPANY
Absolutely excellent. Very professional, super diligent and provided an extensive report which was really useful for the insurance.

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Great advice given and leak investigated thoroughly. Much appreciated.

Reply from THE LEAK DETECTION COMPANY
The Leak Detection Company were excellent. Highly communicative, exceptionally professional identifying the problem quickly and providing a thorough report on work conducted and an assessment of the problem. Would highly recommend. They may not be the cheapest but would 100% say it is value for money. If I needed a leak detection service again I really wouldn't bother looking elsewhere

Reply from THE LEAK DETECTION COMPANY

Reply from THE LEAK DETECTION COMPANY
An efficient service using technology to hit for the problem. Techniques of using dye and taking readings of damp. And fibleoptic camera to locate a leak that I wasn't sure was even present. All done within a 3 hour window and a quick effective repair. A full report to send insurers too. A really good service found a solution to the problem.

Reply from THE LEAK DETECTION COMPANY
Excellent service. Found the problem when other services hadn’t. Extremely courteous and helpful and send us their report on the day of the visit. Would highly recommend.

Reply from THE LEAK DETECTION COMPANY
The leak was located quickly.
The location and cause of the leak was explained simply.
The remedial works needed to repair the leak were explained simply.

Reply from THE LEAK DETECTION COMPANY
Nick, the engineer, was very professional and systematic in approaching the water leak. He was friendly and helpful in explaining what had happened and steps to take to fix the leak. Highly recommend this excellent service.

Reply from THE LEAK DETECTION COMPANY
Simon the engineer was very professional, polite and friendly and extremely thorough in trying to locate our problem.
I would recommend your company to others.

Reply from THE LEAK DETECTION COMPANY
Exceptional service from this company. From first contact, efficient office help and procedures plus knowledgeable engineers. Very highly recommended

Reply from THE LEAK DETECTION COMPANY
Andy was very methodical and explained the process very clearly at each stage. He found the source of a longstanding leak and put in a valve so that this could be stopped while we organise a more permanent fix as the leak was under kitchen units. He also gave thorough and helpful advice about how to proceed. I wish we had got this company in much earlier.

Reply from THE LEAK DETECTION COMPANY
Sunny has visited us on a number of occasions and each has been a delight.
Comprehensive, unobtrusive investigations produce a detailed, readable report.
Cannot recommend The Leak Detection Company highly enough. They do what you would expect and really, really well.

Reply from THE LEAK DETECTION COMPANY
Can highly recommend the company, as they found and repaired my heating leak. I had two other companies out prior, who were not able to locate the leak, as they did not have the specialist equipment required.
Everything was explained to me, before the booking and during the visit, so there were no nasty surprises.

Reply from THE LEAK DETECTION COMPANY
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