The Lovely Keepsake Company Reviews 

Lovely service will shop with them again.

Absolutely brilliant service. I received my order within 2 days of purchase and I couldn’t be happier with it. It’s beautifully made and great quality, better than I expected given the price. Very reasonably priced! Overall I’m really happy and will make future purchases.

Ordered a keepsake giraffe teddy with sound box for a good friend & colleague whose baby was born at 27wks. The giraffe was amazing when it arrived ! Fast delivery from ordering & the photo & lettering was beautiful! Now my friend has her giraffe with her daughters cry recorded to cuddle tight until she comes home from hospital! Thanks again !!! Highly recommend ordering from this amazing company 🫶🏻

A very pretty keepsake box.
Ordered as a gift for my best friends wedding, I filled it with a bottle of wine she drank the night before, the wedding invitation, a bag of the confetti, and I had some of the photos I had taken printed. She is very happy with the gift.
It looks great, and robust enough to last a lifetime.

I can't believe my amazing box arrived so quickly! I ordered it on Monday and it arrived via Royal Mail on Thursday. Great service at any time, but incredible for something personalised - and in the week of Father's Day! I bought the largest pine box as a gift for my husband to keep treasured memories of his newly restored VW Beetle in. Things like the magazine it's featured in, show programmes and wrist bands from the events he has shown the car at, etc. The box is well made and the writing and photo of the car on the top are great. He'll love it, and will treasure it (and what goes in it) for years to come!

Absolutely loved my personalised grave marker. Excellent quality and fast delivery.

Really delighted with keepsake box. Pictures on top of box came out great. Fantastic service and price. Was a gift for someone who loves it.

Ordered 3 baby memory boxes..they came really quickly and are absolutely beautiful...exactly how I wanted them. I've actually ordered another one as I am so pleased with them. Definitely be ordering from them again. Excellent service and fantastic gifts.

Item arrived broken, sent 2 emails with pictures and no response.

I ordered a personalised wooden memory box on Wednesday morning and it arrived Saturday morning. It’s absolutely beautiful and exactly what we were looking for in order to keep all our grandads memories safe. Would definitely recommend and use this company again.

What a beautiful slate that or ordered in memory of my day it arrived very quickly and it was amazing quality and I love it I will definitely be back to buy other things 👍

I bought a Personalised Photo Keepsake Memory Monkey 🐒 and I absolutely love it. I have a photo of my husband together with a few words on the tummy and I've put a small amount of Chris' hair in the little heart container. It's so snugly and being personalised I feel like it's from my darling Chris. Thank you so much x

Great variety of options, premade templates for all occasions, easy to upload an image, easy to purchase and great prices.
The only downside was after having paid extra for the item to be gift wrapped, there was no where to leave a note to the person it was sent to. I did email the company and ask for a note to be added, but it wasn't. Apart from that, all great.

I found out on the Wednesday before Good Friday that my little cat was going to be put to sleep, and in a panic around 4pm, I placed an order, worried it wouldn’t arrive in time due to the bank holiday weekend. I found a phone number on the website and called, and that’s when I spoke to Helen.

She went above and beyond to help me – within five minutes of placing my order, it had been dispatched, and thanks to her and the team, it arrived the very next morning, on Thursday. I was able to get my boy’s paw prints before he passed, which meant the absolute world to me.

I can’t thank Helen and the team enough for their compassion, urgency, and kindness during such an emotional time. Thank you so much.

Ordered a pawprint plant marker, with seeds. Arrived within 48 hours.
Plant marker is suitable for an outdoor pot, mirrored acrylic with a quote - and the seeds are forget-me-nots. Perfect for remembering my best friend. Highly recommend.

Absolutely love the keepsake cat with recordable voice. It means so much to me to be able to squeeze it and hear my husband's voice singing to me. It arrived quickly as well!

Beautiful item for grave. Really pleased. Would recommend

My memory box which was for moments of my late son arrived with a tiny dent. Despite sending photos in order to proceed with a replacement, I'm still waiting
Very poor customer service

The gift was lovely. Well wrapped and presented. Was loved by recipient.

Absolutely excellent, perfect service from this company. I am delighted with my purchase. It is beautiful. I received curteous, communications from the colleagues. The item was packaged well and delivered on time and sold at a great price. Deserves ten stars!!