Themeforest Reviews 3,323

TrustScore 3 out of 5

2.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers have expressed mixed feelings about the products offered. Some people have found them to be satisfactory, while others have reported issues such as broken themes and non-functional features. Consumer consensus is lacking, with significant disagreement among users regarding product quality. The opinions about the website are similarly varied, with no clear consensus emerging from the reviews. However, reviewers share negative sentiment and strong agreement concerning refunds, customer service, and payment processes. People report difficulties in obtaining refunds for unsatisfactory products. Some reviewers mention a lack of responsiveness and unhelpful support.

Based on these reviews

Rated 4 out of 5 stars

I dealt with Theme Forest several months ago for the UNCODE theme. I had to delete it and my WordPress for technical reasons. When I tried to validate my activation key, it was impossible (suppo... See more

Rated 4 out of 5 stars

Decent service, not bad though. There are alternatives at better price and higher quality, but this one has a lot of variety.

Rated 3 out of 5 stars

We've had a theme by themeforest/envato for a few years and ran into a few issues but for the most its been ok. We recently just used their paid support team for the first time, and while they fixed t... See more


Company details

  1. Web designer
  2. Business-to-Business service
  3. Media company
  4. Online marketplace

Information provided by various external sources

Buy Website Templates and WordPress Themes from ThemeForest - the largest marketplace of its kind for Site Templates and CMS Themes.


Contact info

2.8

Average

TrustScore 3 out of 5

3K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not buy any theme from this guy…

Do not buy any theme from this guy unless you're a technical person. The technical support is a one person team who keeps slacking and then says he doesn't work weekends. It's been 2 weeks now since purchase, I have a super simple question regarding the header and footer and still nothing..

26 May 2024
Rated 5 out of 5 stars

I recently bought the Gmag theme from…

I recently bought the Gmag theme from themeforest and I'm really impressed with the whole process, from payment to installation. The payment scenario was a breeze, no complications, very straightforward.

What particularly impressed me was their support team. They were responsive, considerate, and highly professional, ensuring I had a pleasant website experience.

Now, coming to the theme itself - it's fantastic. It's exactly what I was looking for and it met all my expectations. The design and features suit my purpose wonderfully.

In conclusion, I am indeed a satisfied customer and would recommend them to anyone in need of quality website themes.

5 June 2024
Rated 1 out of 5 stars

I recently purchased the SEO and…

I recently purchased the SEO and Digital Marketing agency wordpress theme, and I am extremely disappointed with my purchase. Upon installation, I encountered the error message: "There has been a critical error on this website. Please check your site admin email inbox for instructions." This has been a major setback, and I've spent countless hours trying to troubleshoot this issue without any success.

Adding to the frustration, the theme's header and footer are not editable. This severely restricts customization options and prevents me from tailoring the website to meet my needs. For a premium theme, this lack of flexibility is unacceptable.

Moreover, the theme is outdated. While WordPress is currently on version 6.5.3 and my PHP version is 8.1, the theme is still stuck on version 5.8.x. This compatibility issue not only poses security risks but also affects the functionality of my website.

Despite reaching out to customer support, I have not received any useful assistance. This theme has been nothing but a headache, and I would strongly advise others to avoid it. Save your time and money and look for a more reliable and up-to-date theme elsewhere.

31 May 2024
Rated 1 out of 5 stars

Broken Wordpress Theme

The wordpress themes have demos that are broken. So if you buy it, it will not install properly. In order to install it properly, you will have to PURCHASE support every time instead of just fixing their Theme before selling it on Themeforest..

31 May 2024
Rated 1 out of 5 stars

Theme was miscategorized, Money Wasted

Theme was miscategorized. Searching for a theme in the WordPress Section, found one and purchased, only to find it was an HTML package, NOT WordPress. Completely wasted my money. Buyer beware.

31 May 2024

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