Half the order missing. I've emailed sales multiple times with no response. Edit: This was has now been resolved and the staff were quick to apologies and rectify. For anyone reading this "sales at... See more
Company replied
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See what reviewers are saying
The trees are true to type and well made. Also they are the height specified unlike trees from other companies which were sold as 9 cms which actually measured less than 8 cms. I was informed when a... See more
Great service fast delivery trees look great will be ordering from them again
Just received the delivery of my recent order for N scale Beech and Birch trees. The quality of these twisted wire trees is excellent as usual and the bonus is that they look like proper trees in sma... See more
Company replied
Company details
Written by the company
Established in 2005 we are suppliers of high quality scale model trees and landscaping materials for discerning modellers! Suitable for architectural models, model railways, slot car racing layouts, wargaming, cake decorating, dolls house collectors, gifts............The list is endless!
Contact info
Model Railway Magic, Unit 15, The Bull Centre, Stockton Lane, Yo32 9LE, York, United Kingdom
- 01904215418
- help@themodeltreeshop.co.uk
- www.themodeltreeshop.co.uk
4.8
Excellent
511 reviews
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Really good quality and delivered…
Really good quality and delivered quickly. Will be ordering more soon
18 December 2024
Excellent product and service
9 January 2025
Excellent service and nice products
24 October 2024
These trees are great
These trees are great.
In addition the service and delivery (packaging) means that this is my go-to company for any sort of trees. Excellent in every way.
5 November 2024
Luxury Brand!
The Model Tree Shop is a model making luxury brand! Swiftly dispatched, very finely detailed products
7 January 2025
This is a really great Company for…
This is a really great Company for realistic model trees. I purchased 3 of the Autumn trees and they are perfect for our model railway. Very fast delivery and well packaged, would recommend.
16 August 2024
Unprompted review
The Scots pine trees are excellent and…
The Scots pine trees are excellent and very life like and at a good price.
Copper beach trees may be the next purchase!
Great customer service as well.
8 April 2023
Unprompted review
Yes really good products for a model…
Yes really good products for a model railway - much better than I thought I’d get for model trees - quick service as well
28 October 2022
Unprompted review
Reply from Themodeltreeshop
CM, thank you for your great review, we're glad that our trees look like trees and all enhance your model railway. We always try to post within 24hrs so it's good to know when delivery is swift.
Excellent service and customer care
Excellent service and customer care! Great products, just what I was looking for on their website and even better when I received them and could physically see them. Highly recommended!
21 October 2022
Unprompted review
Reply from Themodeltreeshop
David, we are so pleased you like what we do. It is so difficult to show the quality of the product in a photo.
Exceptional quality model trees
Exceptional quality model trees, shrubs and plants. Equally exceptional service to match. Highly recommended.
30 April 2022
Unprompted review
Reply from Themodeltreeshop
Nick, many thanks. We always try our best to get orders away quickly. Please keep spreading the word...
What a nice person to talk with
What a nice person to talk with. I had previously ordered plastic trees which I was pleased with but am now building a table top layout in N gauge and opted for etched brass trees. No disrespect to Steven but they are far superior well worth the extra money, I am now considering revamping my N gauge 8x4 layout and removing the plastic trees and you’ve guessed it buying Etched Brass trees from The Model Tree shop. The trees were delivered the next day 12 hours after ordering. It took the new catalogue 4-5 days to arrive again via Royal Mail or should it be Snail Mail. I left the choice of trees to Steven and he certainly makes a good choice. Well done Steven
20 November 2021
Unprompted review
Reply from Themodeltreeshop
Edward, it was a pleasure to have been of service, many thanks for your great review and I look forward to helping you with the revamp.
Excellent quality Beech trees
Just received the delivery of my recent order for N scale Beech and Birch trees. The quality of these twisted wire trees is excellent as usual and the bonus is that they look like proper trees in small form which makes them good value for money.
The Model Tree Shop, always my first choice.
14 November 2020
Unprompted review
Reply from Themodeltreeshop
So pleased that we can supply trees that look like 'trees'! We know there are so many dayglo products available so it's always a pleasure to bring our touch of realism to anybody's models.
Satisfied new customer
The quality of the merchandise is very impressive. Very responsive service to enquiry. Quick turnaround on orders.
7 July 2020
Unprompted review
Reply from Themodeltreeshop
Graham, a real pleasure to do business with you and we hope your products give good 'crops' for many years!
Reply from Themodeltreeshop
Thanks Mr M, glad to know everything has arrived safe and well.
Great models excellent dilvery;ockdown railway
Great models excellent dilvery
23 June 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks for your review - good to know we've helped during the lock-down!
Reply from Themodeltreeshop
Chris, many thanks for your review - always a pleasure to do business with you.
Very good scenic products
Very good scenic products, some of the best I have seen, work well in any scale.well worth the money.
23 June 2020
Unprompted review
Reply from Themodeltreeshop
David, this is great - I do hope you enjoy your hand made twisted wire trees.
Reply from Themodeltreeshop
Many thanks for your review - I hope the Buddleia doesn't overrun your layout!!!
Prompt despatch and products purchased…
Prompt despatch and products purchased look really good
23 June 2020
Unprompted review
Reply from Themodeltreeshop
Mr O, so glad you liked the service and I hoe you get on well with the Martin Welberg products you purchased.
Beautiful n scale models
22 June 2020
Unprompted review
Reply from Themodeltreeshop
Martin, many thanks for your lovely comment - the Rowan and Scots pine are to of my favourite hand made trees! So I am obviously delighted that you are happy.
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